Customer success manager Work, Jobs in East Peckham, Ken (with Salaries)

Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
SME Retention Team Manager
AXA UK —Royal Tunbridge Wells
- Up to £50,000 a year
- Analysis skills
- Continuous improvement
- Financial services
- Annual leave
3d
SME Retention Team Manager
AXA —Royal Tunbridge Wells
- Up to £50,000 a year
- Analysis skills
- Continuous improvement
- Financial services
2d
Aftersales Manager
Marco Limited —Edenbridge
- £35,000 - £38,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
8d
Valuation Manager
Your Move Estate Agents —Dartford
- From £50,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Health & wellbeing programme
Quick apply
10d
Store Manager- New Store
Pavers —Tonbridge
- £32,000 a year
- Weekend availability
- Management
- Leadership
- Free parking
- Employee discount
Quick apply
5d
Business Development Manager (BDM) - Sevenoaks - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Sevenoaks
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Area Sales Manager – Kent (Field Sales)
CreatePay —Wateringbury
- £32,500 - £40,000 a year
- Sales
- Travel
- Financial services
Quick apply
Global Account Manager (f/m/div)
Infineon Technologies AG —Redhill
- Full-time
- Sales
- Engineering
- English
Customer and Trading Manager - Nightshift
Sainsbury's —Aylesford
- £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
9d
Business Development Manager (BDM) - Rochester - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Rochester
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager
Instant Glass & Glazing —Crawley
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Sick pay
Quick apply
Branch Manager
CITY ELECTRICAL FACTORS LTD —London
- £35,000 - £50,000 a year
- Full-time
- Management
- Sales
- Salesforce
- Employee discount
Quick apply
5d
Store Manager - New Store Opening - Sevenoaks
The White Company —Sevenoaks
- Employee discount
Deputy Store Manager
Pets at Home —Royal Tunbridge Wells
- £28,000 - £30,500 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
General Merchandise Manager
Sainsbury's —Royal Tunbridge Wells
- From £32,700 a year
- Management
- Leadership
- Employee discount
13d
Store Manager
Oak & More —Thurrock
- £45,000 - £70,000 a year
- Full-time
- Management
- Sales
- Customer service
- Employee discount
Quick apply
Customer Experience Manager
Sainsbury's —Warlingham
- From £32,700 a year
- Management
- Leadership
- Employee discount
12d
Telesales Account Manager
AHS Ltd —Rye
- £35,000 - £38,000 a year
- Full-time
- Microsoft Access
- Sales
- Microsoft Office
- Free parking
Quick apply
3d
Online Manager
ASDA —West Malling
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
4d

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customer success manager jobs near east peckham, ken

Customer Success Manager

Russell Publishing -
Brasted

Apply Now

Job details

Up to £45,000 a year

Benefits

Free parking
Company pension
Work from home
Company events
Employee discount

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Customer service
Microsoft Office
Organisational skills
IT
Account management
Communication skills
Marketing

Full job description

Department:

Customer Success

Salary:

Up to £45,000 per annum depending on experience

Location:

Russell Publishing operates a hybrid working policy, with the ability to work from home up to 3 days per week.
Our office is located in Brasted, Kent.

Summary:

We are recruiting a Customer Success Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions.

To succeed in the role, you will be commercially minded, require strong communication, customer service and relationship building skills along with the ability to manage multiple accounts and projects simultaneously. The successful applicant should have a minimum of 3 years’ experience working in account management, or a customer service role within a B2B environment.

Key Responsibilities:

Steer customer satisfaction through proactive management of performance metrics, service quality, and delivered value.
Drive high levels of retention and foster growth through strategic relationship management and value delivery.
Identify and nurture opportunities for account growth, working in collaboration with internal stakeholders to enable upselling, cross-selling, and service expansion.
Coordinate centralized account management across key functions—including Sales, Marketing, Content, Client Services, and Finance—to ensure seamless communication, alignment, and delivery of campaigns and projects.
Prepare and maintains account health reports, highlighting performance, opportunities, and areas for improvement.
Conducts regular account health checks to monitor performance, satisfaction, and alignment with customer objectives.

Key Skills/ Requirements:

3 years’ experience working in account management, or a customer service role within a B2B environment.
Demonstrated success managing high-value or strategic customer accounts
Strong understanding of marketing services, ROI measurement, and client success metrics.
Excellent interpersonal skills- clear and confident communicator at all levels.
Exceptional organisational and planning skills with flexibility to adapt to changes.
Strong Excel skills including the ability to produce reports.
Excellent communications skills.
Develop and maintain strong working relationships.
IT skills in Microsoft Office, including Word and Excel.
Understanding of CRM systems.

Company Benefits:

We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development.

Other benefits also include:

Hybrid working (2 days in the office)
Pension contribution
Free car parking
Benefits platform with discounts, wellness and engagement tools
Christmas closure
Company events

Application:

Due to the nature of our location, applicants will require their own vehicle to travel to work.

If you would like to apply, please send a covering letter, CV and salary expectations to Nicola Gilmore, [email protected]

Apply Now

Refine Your Search

customer success manager jobs in east peckham, ken

Customer Success Manager

SME Retention Team Manager

SME Retention Team Manager

Aftersales Manager

Valuation Manager

Store Manager- New Store

Business Development Manager (BDM) - Sevenoaks - Circa 41k Package - 53k OTE Uncapped

Area Sales Manager – Kent (Field Sales)

Global Account Manager (f/m/div)

Customer and Trading Manager - Nightshift

Business Development Manager (BDM) - Rochester - Circa 41k Package - 53k OTE Uncapped

Business Development Manager

Branch Manager

Store Manager - New Store Opening - Sevenoaks

Deputy Store Manager

General Merchandise Manager

Store Manager

Customer Experience Manager

Telesales Account Manager

Online Manager

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