Medical receptionist Work, Jobs in East Peckham, Ken (with Salaries)

Medical Receptionist
Waterfield House Surgery —Royal Tunbridge Wells
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
Quick apply
20h
Medical Secretary
KIMS Hospital —Maidstone
- £26,500 a year
- Full-time
- Organisational skills
- Typing
- Communication skills
- Free parking
- Annual leave
11h
Dental Receptionist
Hadlow Dental Practice —Hadlow
- From £12.71 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Flexitime
- Employee discount
Quick apply
13d
Receptionist - Bank - Care Home
Barchester Healthcare —Maidstone
- £14.80 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
Patient Services Advisor (Receptionist - GP Practice) - Long Term Absence Cover
Thornhills Medical Practice —Aylesford
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
- Health & wellbeing programme
Quick apply
Patient Concierge and Medical Secretary
Pantheons Clinic —East Grinstead
- £28,000 - £31,000 a year
- Full-time
- Administrative experience
- Communication skills
- Office experience
- Free parking
- Employee discount
Quick apply
17h
Bank Medical Secretary
Spire Healthcare —Chatham
- 8 hour shift
- Typing
- Medical terminology
- Annual leave
Medical Receptionist
Greggswood and Speldhurst Medical Group —Royal Tunbridge Wells
- From £12.71 an hour
- Overtime
- Administrative experience
- Bakery
- Organisational skills
- Free parking
- Store discount
Quick apply
3d
Flexi-Bank Medical Secretary
Benenden Hospital Trust —Benenden
- £14 an hour
- Hospital
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Receptionist
Bupa Dental Care —Sevenoaks
- Customer service
- Front desk
- In-person
- Employee assistance programme
- Employee discount
9h
Part-Time Dental Receptionist
The Town House Dental Practice —Royal Tunbridge Wells
- £12.71 - £13.50 an hour
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
6d
Office Administrator/Receptionist
The Private GP Clinic, Sevenoaks —Sevenoaks
- £13 - £15 an hour
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Bubbly Dental Receptionist (5 shifts/week)
2 Green Dental —Dartford
- £19,000 - £26,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Quick apply
7d
Medical Receptionist
Dysart Surgery —Bromley
- £13.02 an hour
- Part-time
- In-person
Quick apply
3d
Experienced Veterinary Receptionist - Maidstone
noahs ark vet clinic —Maidstone
- From £25,000 a year
- Full-time
- Laboratory experience
- In-person
Quick apply
13d
Receptionist (Outpatients, Virtual & Community Diagnostic Centre)
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,272 a year
- Full-time
- Remote
14h
Medical Secretary - GP Practice
GP Surgery / Medical Practice —Bromley
- Part-time
- Organisational skills
- IT
- In-person
- Annual leave
Quick apply
Dental Receptionist
Smile Welling Dental Care —Welling
- From £12.50 an hour
- Part-time
- Social media management
- Customer service
- Administrative experience
Quick apply
13d
Dental Receptionist
Chopra & Associates Dental surgery —Sittingbourne
- Full-time
- Computer literacy
- No experience needed
- In-person
Quick apply
5d
Part Time Medical Receptionist
Braeside Surgery —Farningham
- £12.21 - £13.00 an hour
- Part-time
- Administrative experience
- Computer skills
- In-person
- Free parking
Quick apply
13d

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Medical Receptionist

Waterfield House Surgery
Royal Tunbridge Wells

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
20 hours ago

Benefits

Free parking
Free flu jabs
On-site parking

Qualifications

Microsoft Outlook
Customer service
GP surgery experience
GCSE
Microsoft Office
Administrative experience
Level 2 in Health & Social Care
Front desk
IT
NVQ
Typing
Clerical experience
Audio typing
Communication skills
Time management
Office experience

Full job description

Job Description & Person Specification

Job Title

Medical Receptionist

Line Manager

Assistant Practice Manager

Hours

10-15 hours per week

Job Summary

The Medical Receptionist will provide high-quality administrative and patient-facing support within the practice, combining responsibilities from both reception and adminisatrtive roles.

The post-holder will:

Act as a key point of contact for patients, providing excellent customer service both in person and via telephone.
Support the multidisciplinary team with administrative tasks, information management, patient registration, appointment booking, and communication with external agencies.
Ensure that patient care is consistent, timely, safe, professional, and aligned with the strategic objectives of the organisation.

The post-holder will be an integral part of the general practice team and will uphold the organisation’s values, policies, and commitment to confidentiality, safeguarding and excellent patient care.

Primary Responsibilities

Patient Care & Reception Duties

Provide a friendly, efficient reception service to patients and visitors.
Use the appointment system effectively, booking and navigating appointments as required.
Answer incoming calls, signposting patients appropriately.
Maintain accurate patient records and update registration details.
Support total triage and online consultation systems.
Manage general patient enquiries and requests in a timely manner.

Administrative Responsibilities

Process incoming and outgoing practice communications.
Support with scanning, document processing and information distribution.
Conduct system searches and update notes accurately.
Undertake general administrative tasks supporting clinicians and management.
Action emails, letters, DSARs and insurer requests according to practice protocols.

Clinical Governance & Compliance

Follow safeguarding procedures for adults and children.
Undertake mandatory training.
Participate in practice audits and quality improvement activities.

Other Duties

Act as a chaperone as required (training provided).
Support colleagues during staff absences.
Maintain a clean, tidy and safe working environment.
Support delivery of enhanced services and service development initiatives.

Generic Responsibilities (Applicable to All Staff)

Equality, Diversity & Inclusion

Promote inclusive practice, respect and dignity for patients and colleagues.
Ensure no discrimination on protected grounds.

Health, Safety & Security

Maintain a safe working environment.
Follow all relevant legislation and organisational policies (HSW Act, Fire Regulations, etc.).

Confidentiality

Handle all patient information securely and confidentially in line with GDPR, Caldicott and practice policy.

Quality & Continuous Improvement

Participate in audits, service improvement initiatives and practice development.
Contribute to a culture of learning and quality care.

Induction, Training & Development

Complete mandatory training and ongoing personal development.
Support colleagues through shared learning.

Collaborative Working

Work cohesively with the multidisciplinary team, demonstrating communication, flexibility and team spirit.

Information Management

Use clinical IT systems effectively (including accurate SNOMED coding).
Process information according to data protection requirements.

Security

Maintain security of building access, patient information, and system passwords.

Professional Conduct

Present professionally at all times and adhere to uniform/appearance policies.

Wider Responsibilities

Participate in shared learning, practice initiatives and projects aimed at improving patient care.
Assist with reviewing prescribing SOPs and supporting policy updates.
Collaborate with other administrative colleagues to ensure seamless coverage across reception and prescription services.

Person Specification

Qualifications

Essential

GCSE Maths & English Grade C (Level 4) or above, OR Functional Skills Level 2.

Desirable

NVQ Level 2 in Health & Social Care or Business Administration.

Experience

Essential

Experience working with the general public.
Experience in administrative roles (reception, clerical or equivalent).

Desirable

Experience working in a healthcare setting.
Experience processing prescriptions or working as a prescription clerk.
Experience working with clinical IT systems.

Knowledge & Skills

Essential

Excellent communication skills (verbal, written and telephone).
Ability to understand and respond appropriately to patient needs.
Competent with MS Office and Outlook.
Ability to work both independently and as part of a team.
High attention to accuracy, detail and safe data handling.
Problem-solving skills with the ability to interpret and process information.
Empathy, sensitivity and professionalism in challenging or distressing situations.
Strong organisational and time-management skills.
Clear and polite telephone manner.
Ability to use clinical systems and record accurate notes.
Understanding of safeguarding procedures.
Ability to follow key policies and procedures.

Desirable

Knowledge of chaperone procedures.
Demonstrated emotional resilience and ability to stay calm under pressure.

Other Requirements

Essential

DBS check (or willingness to undergo one).
Occupational Health clearance.

Desirable

Flexibility to work additional hours when required.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

Free flu jabs
Free parking
On-site parking

Experience:

Medical Receptionist or Prescription Clerk in GP Practice: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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medical receptionist jobs in east peckham, ken