Service desk Work, Jobs in Eastwood, Ntt (with Salaries)

Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
12d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
IT Support Technician
Keystone IT Ltd —Nottingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- SharePoint
- Free parking
- Employee discount
Quick apply
4h
OPG Helpline Inbound Advisor – Contact Centre
Ministry of Justice —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
5d
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
14d
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- Customer service
- SQL
- HTML
- Free parking
- Sick pay
10d
Customer Experience (CX) Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
12d
Service Desk Operations Manager
Computacenter —Derby
- Data analysis skills
- Organisational skills
- Leadership
10d
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Administrator/Receptionist
Netherfield Forum —Nottingham
- £13,520 - £13,676 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
6d
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- JavaScript
- Free parking
Quick apply
Administrator (Fixed Term)
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Monday to Friday
- Organisational skills
- Front desk
- Work from home
- Employee discount
4d
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Front of House Receptionist (Nottingham)
Switch Up —Nottingham
- Part-time
- Customer service
- Administrative experience
- Travel
- Paid training
- Gym membership
5d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d
Customer Service Administrator
GAP Group —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
11d

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service desk jobs near eastwood, ntt

Customer Service Specialist - Desk Based

Kone -
Nottingham

Apply Now

Job details

Full-time
12 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
English
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction
Communication skills

Full job description

A Customer Service Specialist employee of KDB has the right 'Service Mindset'. It is a broad and challenging role. Do you enjoy planning, do you have an eye for detail and are you enthusiastic about quickly and proactively switching between Customers and with your colleagues?

During every contact moment with the Customer, you are busy as a Customer Service Specialist to provide a high level of service in a professional manner. Your role is characterized by versatility and taking care of (internal) Customer experience. Your valuable contribution as a member of the team is to assist the Customer as quickly and pleasantly as possible and to provide a suitable solution.

Do you want to work for one of the world's best employers (Forbes) and do you think it is important that a company is open and informal and offers space for your development? Then you are the Customer Service Specialist we are looking for!

Tasks and responsibilities

Providing support to customers, sales team, Service Managers and Technicians.
Dealing with Customer queries, questions about quotes, invoices, complaints, KONE Online, maintenance and repair execution dates, adjustments of contact persons and requests from technicians.
Friendly and professional acceptance and registration of fault reports by telephone or e-mail.
Dispatching fault reports on automatic doors to the right service technician.
Daily management, planning and guidance of technicians and managing contact with KONE Customers.
As a Customer Service Specialist, you continuously work in a dynamic environment between Service Technicians, Field Managers and Customers about the progress of the assignments.
You proactively contribute improvements to optimize the work process and increase the quality within the team. We want to win together!
You are an integral part of the system and ensure our customers are satisfied.

The ideal candidate should have:

As a Customer Service Specialist, you have a customer-friendly attitude, excellent communication skills both written and spoken English.
You enjoy independence, know how to tackle things and have problem-solving skills with the Customer as the central focus.
Proactive attitude and perseverance.
Experience in a Customer Service environment is a plus.
You like a dynamic position and enjoy working together on improvements.
Living in the Nottingham area.
Quick learner and able to take and execute instructions.
You get energy from planning, organizing, quick switching and Customer contact.
You are a driven and enthusiastic person with an eye for detail.
Good computer skills, including MS Office package (Word, Excel, Outlook, PowerPoint, SAP).

KDB - KONE Doors Business

What we offer

A competitive salary.
Generous leave: 25 days plus bank holidays, 1 sustainable employability day based on 40 hours
Ample opportunities to develop yourself further by following training and education.
Pension
Working for an international market leader where you have the prospect of further growth.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

service desk jobs in eastwood, ntt

Customer Service Specialist - Desk Based

Desktop Support Engineer

IT Support Technician

OPG Helpline Inbound Advisor – Contact Centre

Service Desk Coordinator

2nd Line Support Analyst

Customer Experience (CX) Advisor

Service Desk Operations Manager

Service Desk Team Manager

Administrator/Receptionist

Technical Support

Administrator (Fixed Term)

Second Line Analyst

Front of House Receptionist (Nottingham)

Desktop Support Analyst - Derby

Digital Transformation - IT Service Support Agent

Dropbox Hypercare - IT Service Support Agent

Customer Service Administrator

2nd Line Support Engineer - Nottingham based

End User IT Support Manager

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