Sales support / customer service Work, Jobs in Eaton (with Salaries)

Sales Support / Customer Service
Tabilo —Newtown
- £24,420.00 - £38,756.85 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
Quick apply
Customer Service Coordinator
Wipak UK Ltd Unit 3 —Welshpool
- £36,801 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
22h
Sales Executive
Lockwell Electrical —Telford
- £30,000 - £35,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Profit sharing
Quick apply
Sales Coordinator
Sastak —Craven Arms
- £27,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Free parking
Quick apply
Quality Control Manager - Textiles and Soft Furnishings
Penny Morrison Ltd —Presteigne
- £35,000 - £37,000 a year
- Full-time
- Supervising experience
- Quality control
- Organisational skills
Quick apply
12d
Graduate Management Trainee - Telford / Shrewsbury / Oswestry
Enterprise Mobility —Shrewsbury
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Development Manager
Eijkelkamp Fraste UK Ltd —Kidderminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Sales Executive - BYD
Greenhous - Retail & Fleet —Telford
- £20,000 a year
- Sales
- Retail sales
- Employee assistance programme
- Employee discount
Quick apply
Customer Advisor
Boots —Shrewsbury
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Key Accounts Administrator
Commercial Vehicle Linings Ltd. —Craven Arms
- From £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
4d
Credit Controller - 12 month Fixed Term Contract
Muller Group —Telford
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Communication skills
- Employee discount
- Bereavement leave
13d
Sales Assistant / Driver
Crown Paints —Shrewsbury
- £12.71 an hour
- Part-time
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Store Manager
Domino's —Ludlow
- £32,000 - £34,000 a year
- Weekend availability
- In-person
- Leadership
- Paid training
- Annual leave
Quick apply
10d
SEO Senior Account Manager
Croud —Shrewsbury
- £37,720 - £42,720 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Wine Tour Host
Hencote Estate —Shrewsbury
- £13 - £15 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Flexible schedule
Quick apply
6d
Product Support Engineer
Nidec Control Techniques Ltd —Newtown
- Full-time
- Engineering
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
13d
Deputy Manager
Aldi —Newtown
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
11d
Tesco Colleague - Phone Shops - Welshpool Superstore
Tesco UK —Welshpool
- £13.70 - £14.97 an hour
- Full-time
- Employee discount
Assistant Charity Shop Manager
Midlands Air Ambulance Charity —Telford
- £12,804.50 a year
- Part-time
- Supervising experience
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
7d
Customer Team Member
SPAR —Shrewsbury
- Up to £12.25 an hour
- Part-time
- Sales
- Customer service
- Cash handling
- Employee discount
- Life insurance

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Sales Support / Customer Service

Tabilo
Newtown

Quick apply

Job details

Full-time
£24,420.00 - £38,756.85 a year

Benefits

Free parking
On-site parking

Qualifications

Sage
Microsoft Excel
Customer service
Sales administration
Administrative experience
Communication skills

Full job description

Job Overview

A confident and well organised Customer Service and Sales Support person with a strong commercial mindset. This role is a key part of both customer service and sales function. Working as a team to be the front of our customer service while also supporting the sales team in their daily activities. The ideal candidate is detail-oriented, customer-focused, and thrives in a collaborative, fast-paced environment.

Responsibilities

Customer Service

Confident answering phones and ensuring all customer interactions are timely, professional and aligned with Tabilo’s service standards.
Proactively communicate with customers to improve customer satisfaction and reduce avoidable inbound queries.
Communicate and help resolve escalated issues to ensure fast and effective resolutions.
Assist in maintaining strong relationships with key customers.

Service Quality & Operational Efficiency

Daily tasks include order processing, dispatch emails, stock queries, returns, damages, etc.
Accurate order processing and communication to reduce errors and improve OTIF performance.

Sales Support

Able to assist customers with practical advice regarding Tabilo products.
Assist the sales team by preparing proposals and responding to the client quickly, processing orders, and managing product queries.
Maintain up-to-date customer and sales information in the CRM system.
Track and follow-up on open opportunities, quotes, and customer requests.
Liaise with internal teams (logistics, production, and finance) to ensure order accuracy and timely delivery.
Prepare reports and insights on sales activities, pipeline status, and customer feedback.

Sales Enablement

Identify, cross-sell or upsell opportunities through day-to-day interactions with customers.
Support the implementation of sales campaigns, promotions, or product launches.
Provide insights and feedback from customers to help shape commercial strategies.

Product Knowledge & Training

Stay updated on company products, services and promotions to effectively assist external sales representatives.
Provide training and guidance on systems, sales tools and internal processes to new external sales support personnel.

Key Performance Indicators

Customer Service Response & Service Level

Phone calls answered within 3 rings
Tickets/Emails/Orders acknowledged within 60 minutes
Stock Quotes dealt with within 60 minutes
MTO quotes issued within 24 hours

Sales Support

Timely Support of

Providing Quotes
Providing Samples
Customer Follow-Up

Requirements

Customer Service focused with exceptional service delivery
Previous work experience in a similar role
Excellent communication and problem-solving skills
Organised with the capacity to handle multiple priorities efficiently under pressure

Company Values

Own It

We hold ourselves accountable with high standards in everything we commit to. We work accurately, communicate clearly and act with care and attention so our customers, colleagues and partners receive the right information and the best service, first time, on time, every time. We strive to improve our performance by being willing to learn, grow and change.

Create Smiles

We treat everyone with respect, honesty and care. We build trust, confidence and positivity with every interaction to ensure that customers, colleagues and suppliers feel valued, supported, and better for having worked with us.

Think Team

We take shared responsibility for our work and our results. We bring effort, energy and commitment to every task. When making decisions, we support each other and consider the financial performance of the business and the needs of the whole team.

Work Location: In person

Pay: £24,420.00-£38,756.85 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

sales support / customer service jobs in eaton

Sales Support / Customer Service

Customer Service Coordinator

Sales Executive

Sales Coordinator

Quality Control Manager - Textiles and Soft Furnishings

Graduate Management Trainee - Telford / Shrewsbury / Oswestry

Business Development Manager

Sales Executive - BYD

Customer Advisor

Key Accounts Administrator

Credit Controller - 12 month Fixed Term Contract

Sales Assistant / Driver

Store Manager

SEO Senior Account Manager

Wine Tour Host

Product Support Engineer

Deputy Manager

Tesco Colleague - Phone Shops - Welshpool Superstore

Assistant Charity Shop Manager

Customer Team Member

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