Customer service Work, Jobs in Eaton Bray, Bdf (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Retail Customer Advisor (Dunstable) - 24 hours
Three UK —Dunstable
- £13.72 an hour
- Part-time
- Employee discount
Quick apply
1d
Receptionist/Clerical Assistant
Advantage Schools —Luton
- £25,495 - £25,893 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Store Associate (23600)
Barnardo's —Dunstable
- £13.45 an hour
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
6d
Assistant Manager - Dunstable
BoyleSports —Dunstable
- £13.20 an hour
- Customer service
- POS
- Retail management
Quick apply
Sales - Sales Advisor - UK
New Look —Leighton Buzzard
- Part-time
- Customer service
Sales Executive
WeBuyAnyCar —Luton
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Call Centre Agent
Homesure —Bedford
- £550 - £650 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Front of House Receptionist - MFS & RUK
BidvestNoonan —Rickmansworth
- £15.87 an hour
- Part-time
- Front desk
- Communication skills
- Annual leave
Quick apply
Dealership Host and Administrator
RPM Independent Porsche Specialists Ltd —Tring
- Full-time
- Serving
- Microsoft Office
- Administrative experience
Quick apply
10d
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Receptionist / Clinic Administrator
divine hearing ltd —Woburn Sands
- £12.71 - £13.50 an hour
- Part-time
- Microsoft Office
- Organisational skills
- Front desk
- Free parking
- Sick pay
Quick apply
4d
Bookings Administrator
The Housing Network —Luton
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
Quick apply
2d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Assistant Manager (Front of House) - Luton Airport
Pret A Manger —Luton
- From £34,654 a year
- Hospitality
- Inventory control
- Mentoring
- Annual leave
- Employee discount
Call Centre (Collections) 8am-12pm Monday to Friday
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Financial services
Quick apply
13d
Team Member
NEXT —Luton
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d

I want to receive the latest job alerts for customer service in eaton bray, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

customer service jobs in eaton bray, bdf

Helpdesk Agent (Full Time Office Working inc weekends)

Retail Customer Advisor (Dunstable) - 24 hours

Receptionist/Clerical Assistant

Store Associate (23600)

Assistant Manager - Dunstable

Sales - Sales Advisor - UK

Sales Executive

Contact Centre Operations Manager

Customer Complaints Advisor

Call Centre Agent

Front of House Receptionist - MFS & RUK

Dealership Host and Administrator

Customer Service & Sales Coordinator

Client Scheduler / Administrator (3 month contract)

Receptionist / Clinic Administrator

Bookings Administrator

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Assistant Manager (Front of House) - Luton Airport

Call Centre (Collections) 8am-12pm Monday to Friday

Team Member

I want to receive the latest job alerts for customer service in eaton bray, bdf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected