Client services Work, Jobs in Eccleshall, Sts (with Salaries)

Client Services Executive
Karntek —Stafford
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Business Support Officer
Staffordshire County Council —Stafford
- £26,403 - £27,254 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
4h
Bookings Partner
Acacium Group —Stoke-on-Trent
- £24,785 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
6d
Communications Officer
Midlands Partnership University NHS Foundation Trust —Stafford
- £32,073 - £39,043 a year
- Full-time
1d
Complaint Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Veterinary Care Assistant / Veterinary Receptionist hybrid role
Bramble And Bear Vets —Weston and Meir North
- £24,420 - £26,500 a year
- Part-time
- Hybrid work
- Customer service
- Laboratory experience
- Patient care
- Free parking
- Employee discount
Quick apply
4d
Travel & Purchasing Coordinator- Exhibitions & Events
EA Spaces Ltd —Stoke-on-Trent
- £26,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
11d
Operations/ Transport Supervisor
Bridgemere Distribution Ltd —Stone
- £31,000 - £33,000 a year
- Full-time
- Forklift
- Administrative experience
- Driving
- Free parking
Quick apply
3d
Fitness Equipment Sales Executive - Midlands
Staffs Fitness Ltd —Stoke-on-Trent
- £26,437 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Gym membership
Quick apply
Housing First Navigator
Spring Housing Association —Stafford
- Up to £30,859.28 a year
- Weekend availability
- Organisational skills
- Communication skills
- Negotiation
- Bereavement leave
- Sick pay
Quick apply
8d
Director Of Sales - Yarnfield Park - The Venues Collection
Levy —Stone
- Hybrid work
- Sales
- In-person
- Employee assistance programme
- Employee discount
9d
Business Development Executive
Service Innovation Group UK —Stoke-on-Trent
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Stoke-on-Trent
- £49,500 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- Microsoft Office
- Work from home
Quick apply
Veterinary Receptionist
Hope Veterinary Surgery —Stoke-on-Trent
- From £12.78 an hour
- Part-time
- Laboratory experience
- Front desk
- In-person
- Employee discount
Quick apply
4d
Peripatetic Receptionist
Midlands Partnership University NHS Foundation Trust —Blurton
- £25,272 a year
- Part-time
- Hotel
- Free parking
- Annual leave
8d
Commercial Administrator
Network Plus —Stafford
Quick apply
4d
Complaints Handler
Recra Consulting —Stone
- £26,320 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
Quick apply
Enquiry Centre Advisors
Capita —Stafford
- From £26,227.50 a year
- Full-time
Luxury UK Travel Designer
Crown Journey —Telford
- From £27,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
Quick apply
9d
Fleet Services Executive
Fleet Operations —Newcastle-under-Lyme
- From £24,784.50 a year
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Employee discount
- Life insurance
Quick apply
2d

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Client Services Executive

Karntek
Stafford

Quick apply

Job details

Full-time
11 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
On-site parking

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

The Role at a Glance

Keep everything moving—acting as the key link between clients, field assessors, and internal teams to ensure every request is handled quickly, smoothly, and professionally.

About the Role

We are looking for a proactive and customer-focused Client Services Executive to join our team. This role is central to delivering exceptional service to both our clients and internal stakeholders, ensuring enquiries, requests, and operational activities are handled efficiently and professionally.

You will be the first point of contact for clients and field assessors, coordinating schedules, resolving issues, and working closely with colleagues to ensure a seamless customer experience. The successful candidate will be organised, solutions-focused, and committed to maintaining high service standards.

Key ResponsibilitiesCustomer Service

Act as the primary point of contact for client enquiries, requests, and issue resolution via telephone and email.
Build strong, trusted relationships with clients through responsive communication and timely follow-up.
Serve as the first point of contact for customers making initial enquiries.
Provide support and guidance as the first point of contact for assessors in the field.
Work collaboratively with internal departments to coordinate solutions, provide updates, and ensure smooth service delivery.
Respond to internal enquiries with the same level of professionalism and urgency as external client requests.
Represent the company's values through positive interactions and a customer-focused approach.

Service Delivery & Operations

Coordinate and manage daily diaries and schedules to ensure efficient service delivery.
Manage client expectations and ensure all commitments, deadlines, and service requirements are met.
Troubleshoot and resolve client issues using sound judgement and a practical approach.
Maintain a high level of accuracy when handling client information, documentation, and service requests.
Identify opportunities to improve processes and contribute to enhancing the overall client experience.

Communication & Collaboration

Communicate clearly, confidently, and professionally with clients, colleagues, and stakeholders at all levels.
Escalate issues appropriately while maintaining ownership and accountability for outcomes.
Work closely with team members to deliver a consistent and high-quality service.
Maintain transparent communication with the Client Service Manager regarding day-to-day activities and priorities.

Requirements

Essential

Previous experience in a customer service, client services, coordination, administration, or similar role.
Excellent verbal and written communication skills.
Strong organisational and diary management skills with the ability to manage multiple priorities.
Experience handling customer enquiries and resolving issues in a professional manner.
Ability to build and maintain effective working relationships with clients and internal stakeholders.
Strong attention to detail and accuracy when handling information, documentation, and service requests.
Effective problem-solving skills with the ability to use sound judgement and make informed decisions.
Proficient in Microsoft Office applications and comfortable learning new systems and processes.
Ability to work effectively both independently and as part of a team.

Desirable

Experience working in a scheduling, coordination, or service delivery environment.
Experience supporting field-based teams or managing appointments and diaries.
Experience using CRM or customer management systems.
Experience working in a fast-paced, customer-focused environment.

Why Join Us?

Be part of a team that values exceptional customer service and collaboration.
Play a key role in delivering a positive experience for clients and stakeholders.
Work in a varied and fast-paced environment where no two days are the same.
Contribute to continuous improvement and help shape the customer journey.

If you are highly organised, customer-focused, and enjoy building relationships while delivering excellent service, we would love to hear from you.

Benefits

- Competitive salary, dependent on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Discretionary bonus scheme
- Employee recognition scheme, including Employee of the Month awards
- Career development and progression opportunities within a growing business
- Employee Assistance Programme (EAP) for wellbeing and support
- Discounted shopping portal with retail savings
- On-site parking
- Recreational facilities including darts and table tennis
- Fresh fruit provided in the office
- Complimentary teas, coffees and soft drinks
- Supportive and collaborative team culture

Karntek is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, race, marital status, medical history, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

Quick apply

Refine Your Search

client services jobs in eccleshall, sts

Client Services Executive

Business Support Officer

Bookings Partner

Communications Officer

Complaint Handler

Veterinary Care Assistant / Veterinary Receptionist hybrid role

Travel & Purchasing Coordinator- Exhibitions & Events

Operations/ Transport Supervisor

Fitness Equipment Sales Executive - Midlands

Housing First Navigator

Director Of Sales - Yarnfield Park - The Venues Collection

Business Development Executive

Will Writing & Estate Planning Advisor - | Full Training |

Veterinary Receptionist

Peripatetic Receptionist

Commercial Administrator

Complaints Handler

Enquiry Centre Advisors

Luxury UK Travel Designer

Fleet Services Executive

I want to receive the latest job alerts for client services in eccleshall, sts

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