Liaison Work, Jobs in Edenfield, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
General Manager
The Foundry Blackburn —Blackburn
- From £41,178 a year
- Full-time
- Hospitality
- Management
- Computer literacy
- Free parking
- Employee discount
Quick apply
Assistant Accountant
Grafit Solutions Ltd —Rawtenstall
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Accounting
- In-person
- Free parking
Quick apply
4d
Block Manager
Legacie Management & Lettings —Manchester
- £35,000 - £40,000 a year
- Full-time
- Management
- Travel
- IT
Quick apply
11d
Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
2d
Senior Support Worker
Enable U CIC —Accrington
- £12.60 - £12.75 an hour
- Part-time
- Supervising experience
- Driving
- Organisational skills
Quick apply
9d
Highway Maintenance Surveyors (ranging from West Midlands to North West)
Multevo Ltd —Darwen
- Overtime
- Maintenance
- Communication skills
Quick apply
5d
Tenant Liaison Officer
Liberty —Salford
- £27,976 a year
- Full-time
- Microsoft Excel
- Driving
- IT
Quick apply
Relief Service Delivery Driver
Johnsons Workwear Ltd —Little Hulton
- £14.55 - £14.85 an hour
- Full-time
- Health & wellbeing programme
Quick apply
11d
Customer Service Representative
ForFarmers —Preston
- Part-time
- Customer service
- Contracts
Water Sampling Technician
Tetra Tech —Manchester
- £27,976 a year
- Overtime
- Organisational skills
Technical services co-ordinator / administrator
Fletchers Engineering —Eccles
- £24,420.00 - £35,462.24 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Expert Liaison Administrator
Speed Medical —Chorley
- £25,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
6d
Therapy Assistant
East Lancashire Hospitals NHS Trust —Blackburn
- £25,760 - £27,476 a year
- Full-time
- Hospital
- Rehabilitation centre
- IT
5d
Central Service Administrator-2
Trane Technologies —Bolton
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
2d
Central Service Administrator-1
Trane Technologies —Bolton
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
2d
Consultant Psychiatrist Liaison
Pennine Care NHS Foundation Trust —Bury
- £113,565 - £150,569 a year
- Full-time
- Annual leave
- Employee discount
General School Administrator
Pendle Education Trust —Colne
- From £25,185 a year
- Full-time
- Bachelor's degree
- In-person
- School
Quick apply
2d
COVER ADMINISTRATOR
Lancashire County Council —Garstang
- £28,142 - £32,061 a year
- Part-time
- School
4d
Duty Manager
Wire and Sky —Manchester
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Supervising experience
- IT
Quick apply
4d

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

liaison jobs in edenfield, lan

Head of Customer Experience

General Manager

Assistant Accountant

Block Manager

Customer Services Team Leader

Senior Support Worker

Highway Maintenance Surveyors (ranging from West Midlands to North West)

Tenant Liaison Officer

Relief Service Delivery Driver

Customer Service Representative

Water Sampling Technician

Technical services co-ordinator / administrator

Expert Liaison Administrator

Therapy Assistant

Central Service Administrator-2

Central Service Administrator-1

Consultant Psychiatrist Liaison

General School Administrator

COVER ADMINISTRATOR

Duty Manager

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