Client services Work, Jobs in Edgbaston (with Salaries)

Bookings Coordinator
WORD360 Language Services —Birmingham
- £27,000 - £29,000 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Mrs
Morrison's Warehouse —Birmingham
- Part-time
- Word processing
- Writing skills
- Databases
- Free parking
Quick apply
4d
Telephone Assistant
GT Stewart Limited —Birmingham
- £24,784.49 - £24,784.50 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
Assistant Concierge - Bank Staff
Spring Housing Association —Birmingham
- £13.00 - £13.44 an hour
- Weekend availability
- Experience working with children
- Front desk
- Cleaning
- Annual leave
Quick apply
2d
CSC Co-ordinator (Contact Centre)
M Group —Birmingham
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Telesales Administrator
Aston Fittings Manufacturing Ltd —Birmingham
- £13.50 - £14.00 an hour
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
8d
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
8d
6hr Part Time Sales Assistant, Kurt Geiger , Birmingham NEC
Kurt Geiger —Birmingham
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Sick pay
Quick apply
Bank Medical Records Administrator
Spire Healthcare —Birmingham
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
Remote Business Development & Operations Support (Multi Business)
Multi Sport/Wellness Company —Birmingham
- £28,000 a year
- Full-time
- Remote
- Business development
- Recruiting
- Flexitime
- Work from home
Quick apply
12d
Counter Associate - 'The Ordinary' - Selfridges, Birmingham
DECIEM —Birmingham
- Part-time
- Customer service
- Merchandising
- Communication skills
- Annual leave
- Employee assistance programme
9d
Freelance Outbound B2B Telemarketing
GCL B2B Limited —Birmingham
- £14 - £20 an hour
- Part-time
- Hybrid work
- CRM software
- Business development
- In-person
- Work from home
- Flexible schedule
Quick apply
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
8hr Part Time Sales Assistant, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- 8 hour shift
- Customer service
- Communication skills
- Employee discount
Quick apply
Case Worker 20 Hours per Week
BIRMINGHAM DISABILITY RESOURCE CENTRE —Birmingham
- £27,336.53 a year
- Microsoft Word
- Management
- Experience working with individuals with disabilities
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Administrator
bk plus —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Services Team Adviser
Advisory, Conciliation and Arbitration Service —Birmingham
- £30,120 - £30,995 a year
- Part-time
- Presentation skills
- Communication skills
10d
New Business Assistant
NPS Law —Solihull
- £25,420 - £28,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply

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client services jobs near edgbaston

Bookings Coordinator

WORD360 Language Services -
Birmingham

Apply Now

Job details

Permanent
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Flexible schedule
Sick pay

Qualifications

Client engagement
Communication skills
Negotiation

Full job description

About The Role

Main Purpose of Job

We are looking for a proactive, resourceful, and persuasive Bookings Coordinator to manage booking requests for clients by securing the appropriate subcontracted interpreter. This role demands strong negotiation skills, initiative, and the ability to make strategic decisions that balance fulfilling client needs with managing interpreter availability and costs. The successful candidate will thrive in a fast-paced environment and consistently deliver efficient solutions.

Responsibilities and Duties

Actively secure availability from freelance interpreters to fulfil client requests.
Make informed decisions to ensure bookings are completed within budget while preserving profit margins.
Negotiate interpreter rates when needed to align with established pricing structures.
Cultivate and maintain strong, professional relationships with both linguists and clients.
Communicate effectively with clients and interpreters, setting clear expectations
Efficiently manage urgent or last-minute booking requests, ensuring a timely solution.

Skills and Attributes Required

Proven experience in booking coordination or scheduling
Strong negotiation skills
Excellent ability to make independent decisions and manage multiple priorities.
Highly organized with strong attention to detail.
Excellent communication and interpersonal skills with a customer-focused mindset.
Using your own initiative and being able to think out of the box

Benefits

Holiday Allowance: 24 days of holiday per year, plus bank holidays, and an additional day off for your birthday.
Loyalty Reward: Earn an extra paid holiday for every two years of service, up to a maximum of 29 days.
Comprehensive Training: Enjoy a structured onboarding process, full training, and ongoing development opportunities, including annual group training to help you excel.
Employee Recognition: Celebrate achievements with our employee awards and development programs.
Health and Wellness: Benefit from health insurance, reduced gym memberships, reduced cinema tickets, and more.
Career Growth: Your efforts drive your success. With our ambitious growth plans, you’ll continually expand your expertise and opportunities.
Cycle to Work Scheme: Join the cycling revolution with our support.
Pension Scheme: Secure your future with our workplace pension plan.
Paid Sick Leave: Rest assured with paid time off during illness.
Social Events: Engage with colleagues and innovate through business-wide social events.

Recruitment Process

Successful applicants will complete a short pre-screen, including recorded answers to a few questions, along with a psychometrics test.
If shortlisted, you’ll be invited to a first interview (via Microsoft Teams or in person).
Finalists will attend a final interview (again, either online or face-to-face).
Please note, the process may change

Diversity, Inclusion and Wellbeing

Diversity, inclusion and wellbeing is an important part of Word360's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.

Additional Information

If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability, and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.

About Us

Word360 is the largest Interpreting and Translation company in the United Kingdom and we are lucky to be working alongside some brilliant clients across nationwide.

Apply Now

Refine Your Search

client services jobs in edgbaston

Bookings Coordinator

Mrs

Telephone Assistant

Assistant Concierge - Bank Staff

CSC Co-ordinator (Contact Centre)

Telesales Administrator

NetWatch Police Liaison

6hr Part Time Sales Assistant, Kurt Geiger , Birmingham NEC

FM Help Desk Operative

Bank Medical Records Administrator

Remote Business Development & Operations Support (Multi Business)

Counter Associate - 'The Ordinary' - Selfridges, Birmingham

Freelance Outbound B2B Telemarketing

Employment Specialist (IPS) - Birmingham & Solihull

8hr Part Time Sales Assistant, Kurt Geiger, Birmingham Airport

Case Worker 20 Hours per Week

JUNIOR SALES ADVISOR

Administrator

Customer Services Team Adviser

New Business Assistant

I want to receive the latest job alerts for client services in edgbaston

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