Documentation manager Work, Jobs in Edgware, Gtl (with Salaries)

Non- Clinical Pathways Auditor
Herts Urgent Care —Welwyn Garden City
- £23,649 a year
- Weekend availability
- Communication skills
5d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
Data Centre Manager
ONNEC Group —Watford
- £46,000 - £54,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick apply
3d
Curriculum Manager - Electrical
LSEC —London
- £52,549 - £56,821 a year
- Full-time
- University
- IT
- Annual leave
- Employee assistance programme
Product Manager
The Scout Association —Gilwell Park
- £55,206.18 a year
- Full-time
- Remote
- Product management
- Agile
- Communication skills
- Flexible schedule
Asset Manager
Sizewell C —London
- Up to £80,000 a year
- Full-time
- Maintenance
- Analysis skills
- Project management
12d
Document Controller
Pyramid Brickwork Specialist —Wembley
- £30,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
5d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Service Manager
SHJ Medical & Lab Gas Specialists —Chesham
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Senior Admissions Officer (Applicant Enquiries)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Annual leave
- Employee assistance programme
4d
Business Continuity Manager
Bell Integration —London
- Analysis skills
- Project management
- Organisational skills
- Annual leave
Curriculum Manager - Apprenticeships (Trades & Services)
LSEC —London
- £52,549 - £56,821 a year
- Full-time
- University
- IT
- Annual leave
- Employee assistance programme
Biomedical Scientist
UK Health Security Agency —London
- £39,959 - £48,117 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer literacy
12d
Resilience & continuity manager
SECCL —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Bar
- Financial services
- Employee discount
Operations Manager – Nursing Services
Jewish Care —Barnet
- £83,000 a year
- Weekend availability
- Management
- Nursing home
- Customer service
Business Analyst (x2)
Guy's & St Thomas' Foundation —London
- £48,000 - £52,000 a year
- Hybrid work
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
12d
Counsellor
Hertfordshire County Council —Stevenage
- £38,220.00 - £41,771.04 a year
- English
- Driving
- Travel
11d
IT Operations Manager
OfficeTek Business Technology Services —London
- £4,500 - £6,000 a month
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Sick pay
Quick apply
7d
Product Documentation Manager
Soldo —London
- Full-time
- Spanish
- English
- Organisational skills
- Employee assistance programme

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Non- Clinical Pathways Auditor

Herts Urgent Care -
Welwyn Garden City

Apply Now

Job details

Permanent | Full-time
£23,649 a year
5 days ago

Qualifications

GCSE
Communication skills

Full job description

Non NHS Banding

Main area

Administration

Grade

Non NHS Banding

Contract

Permanent: Flexi

Hours

Full time - 30 hours per week

Job ref

4265-8127286

Site

PAN HUC, Hertfordshire

Town

Welwyn Garden City

Salary

£23,649 pa

Salary period

Yearly

Closing

14/07/2026 08:00

Job overview

We are recruiting a Non-Clinical Pathway Auditor to work on the Pan HUC contract in Hertfordshire.

HUC is thriving. There is lots to do, which means new opportunities, new challenges, and great personal and professional development. We never stand still. Neither will you. HUC is committed to investing in its people: growing talent and creating new opportunities.

To undertake effective call audits to ensure compliance and effective use of the NHS Pathways system and continually improve the quality of the 111 service.

The Auditors will work together with the Quality & Improvement Leads, to ensure that Health and Service Advisors are fully supported in their roles and monthly audits are completed in line with CCG and Pathways license requirements.

We are an equal-opportunity employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status.

As someone who thrives in a role which is busy and varied, your experience of managing multiple tasks with competing priorities will be crucial. In return you’ll receive great benefits and have plenty of scope to take on new responsibilities, learn new skills and develop yourself.

Main duties of the job

To be trained and fully confident and proficient in the NHS Pathways system.

To understand the eight call handler competencies and accompanying indicators, ensuring that the audits are consistent and safe.

To participate in the Health Advisor’s development working with the Service Managers on appraisals and probationary reviews.

To have knowledge of escalation policies and emergency procedures as necessary and highlight any concerns to the Quality and Improvement Lead.

Ensuring all documentation in relation to Personal Development Plans are kept up to date

Ensure Pathways Updates are completed in a timely manner.

Working together with the Quality and Improvement Leads in developing performance plans for Health/Service Advisors on Level One/Level Two Performance.

To work in line with the HUC Audit Performance Process.

Provide constructive feedback of audited calls to call handlers

To develop and implement performance related development plans.

To attend cross site call reviews as and when required.

To participate in audit levelling sessions.

Working for our organisation

We reserve the right to close this vacancy early, should we receive sufficient applications for the role.

Detailed job description and main responsibilities

Further information about this role, can be found on the job description and person specification attached to this vacancy.

Person specification

Knowledge and Experience

Essential criteria

Mathematics and English at GCSE or equivalent
Knowledge of HUC and a commitment to achieving its vision, purpose, and objectives
Good and accurate IT, including Microsoft packages as well as good keyboard skills.
Completion of the NHS 111 Coaching Course or Super User Module
Fully confident and proficient in the NHS Pathways system and the internal processes
Excellent communication skills both verbal and written.
Assertiveness and willingness to challenge unacceptable practice.
Able to listen carefully and record details accurately.
Able to work flexibly during the Out of Hours period to include weekends and evenings which will include Go Live audits, or short notice feedback.
Be willing to learn additional SOPs for other HUC contracts
Previous audit experience.

Desirable criteria

Previous coaching experience
Experience of delivering positive and constructive feedback

You must have the legal right to work in the UK at the time of application. We are not able to offer sponsorship for this role.

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through Trac.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Further details / informal visits contact

Name

Amy Bishop

Job title

Non- Clinical Recruitment Advisor

Email address

[email protected]

Apply Now

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Non NHS Banding

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Knowledge and Experience

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Further details / informal visits contact