Lead instructor Work, Jobs in Edinburgh, Edh (with Salaries)

Regional Scheduling Manager
Places for People —Edinburgh
- Up to £52,500 a year
- Hybrid work
- Management
- Data analysis skills
- Maintenance
- Annual leave
- Employee discount
8h
Personal Trainer
Nuffield Health —Edinburgh
- £27,173.00 - £39,241.28 a year
- 8 hour shift
- Annual leave
- Employee discount
Insight Department Manager
Eurofins UK Product Testing Services —Edinburgh
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
- Employee assistance programme
Quick apply
9d
Fitness Manager
Bannatyne —Edinburgh
- £14 an hour
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Pilates Instructor
BLAST Boxing CIC —Edinburgh
- £20 - £25 an hour
- Part-time
- Anatomy knowledge
- First Aid Certification
- In-person
- Free parking
Quick apply
8d
Team Leader
Eurofins UK BioPharma Services —Livingston
- Full-time
- Customer service
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
9d
Gymnastics & Acro Coach – Opportunities in Edinburgh
Acrotrix —Edinburgh
- £15 - £25 an hour
- Part-time
- No experience needed
- English
- In-person
Quick apply
7d
Gym Instructor and Duty Supervisor
Xcite West Lothian Leisure —Broxburn
- £13.45 - £13.97 an hour
- Part-time
- Anatomy knowledge
- Customer service
- Maintenance
- Store discount
- Annual leave
Quick apply
7d
Relief Leisure Assistant
OCS Group —Prestonpans
- £13.10 an hour
- Remote
- Customer service
Quick apply
9d
Senior Scientist
Eurofins UK BioPharma Services —Livingston
- Full-time
- Customer service
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
12.5 Hour Part-time Swimming Instructor (FSLT00824)
Fife Sports and Leisure Trust —Glenrothes
- £31,761 - £34,914 a year
- First Aid Certification
- Communication skills
3d
Upper Cervical Chiropractor
TOPCHIRO —Edinburgh
- £36,000 - £120,000 a year
- Care plans
Aqua Fit Coach
Enjoy Leisure —Musselburgh
- £19.29 an hour
- Part-time
- IT
- In-person
- Employee assistance programme
- Employee discount
18.5 Hour Part Time Swimming Instructor (FSLT00837)
Fife Sports and Leisure Trust —Cowdenbeath
- £31,761 - £34,914 a year
- First Aid Certification
- Communication skills
3d
7 Hour Part-time Swimming Instructor (FSLT00796)
Fife Sports and Leisure Trust —Cowdenbeath
- £31,761 - £34,914 a year
- First Aid Certification
- Communication skills
Spin Fit Coach
Enjoy Leisure —East Lothian
- £19.29 an hour
- Part-time
- IT
- In-person
- Employee assistance programme
- Employee discount
13 Hour Part-time Swimming Instructor (FSLT00794)
Fife Sports and Leisure Trust —Dunfermline
- £31,761 - £34,914 a year
- First Aid Certification
- Communication skills
Fitness Coach North Berwick Sport Centre
Enjoy Leisure —North Berwick
- From £16.41 an hour
- Part-time
- First Aid Certification
- IT
- In-person
- Employee assistance programme
- Employee discount
Trainee Bus Driver
Stagecoach —Glenrothes
- £13.45 - £16.22 an hour
- Overtime
- Driving
- In-person
- Employee assistance programme
- Employee discount
Sports Coach Assistant Gymnastics
Enjoy Leisure —Musselburgh
- £13.57 an hour
- Part-time
- Childcare
- Working with children
- First Aid Certification
- Employee assistance programme
- Employee discount

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Regional Scheduling Manager

Places for People -
Edinburgh

Apply Now

Job details

Fixed term contract
Up to £52,500 a year
8 hours ago

Benefits

Annual leave
Company pension
Employee discount
Flexible schedule

Qualifications

Management
Software deployment
Data analysis skills
Maintenance
Microsoft Office
Performance management
Analysis skills
Continuous improvement
IT
Business coaching
Leadership

Full job description

Location:

Edinburgh (EH16)
Salary:

Up to £52,500 + benefits
Employment Type:

Secondment
Hours per Week:

36.25
Grade:

3
Closing Date:

24 July 2026

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about your role

The role is fixed term until August 2027

You will oversee regional leadership and resource management, ensuring effective scheduling, admin support, and resource allocation to meet targets and compliance. You will manage the performance, coaching, and development of your regional frontline team, monitoring KPIs, SLAs, compliance, and WIP, while producing reports to drive decision-making. As the escalation point for customer issues, you will ensure resolution and continuous improvement, while managing relationships with stakeholders, contractors, and the Contact Centre for accurate diagnostics and service alignment.

You will drive operational excellence by promoting consistency, best practices, and ensuring customer complaints are handled within SLAs. Additionally, you'll maintain documentation, financial reporting, and lead regional projects to enhance efficiency.

You will also support new business assessments, integrate them into operations, and foster a customer-first approach. Finally, you will ensure robust processes for WIP and administration, minimizing backlogs and maintaining high standards across the regions.

This is a hybrid role, requiring at least three days per week in the Hay Avenue office in Edinburgh to support collaboration and team engagement.

For more information, please download our job profile available on our website.

Essential Criteria

Proven expertise in scheduling and resource management, with leadership experience in multi-disciplinary operational teams. Skilled in creating and implementing efficient scheduling strategies to optimise the deployment of field operatives and resources.

Experience in frontline people management, performance management, coaching, and driving customer experience initiatives.

Strong analytical skills with experience in reporting and data-driven decision-making. Proficient in data analysis and real-time resource allocation monitoring to meet operational objectives and customer needs.

Detailed understanding of call centre/service desk technology, systems, and processes.

Knowledge of property maintenance or field service operations.

More About you

You have proven expertise in scheduling and resource management, with strong leadership skills in managing multi-disciplinary teams. You are experienced in frontline people management, performance coaching, and driving customer experience initiatives. You excel at communication and stakeholder management, with the ability to organise and motivate frontline teams.

You are familiar with continuous improvement practices, managing complaints, and driving service enhancements. You have strong analytical skills, with experience in reporting and data-driven decision-making to monitor resource allocation and meet operational objectives. You also have a solid understanding of call centre/service desk technology and property maintenance or field service operations. Preferred qualifications include experience with Field Service Management technology, knowledge of housing regulations, strong IT skills (including Microsoft Office and databases), and an understanding of customer experience and service design principles.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

Competitive salary, with a salary review yearly

Pension with matched contributions up to 7%

Excellent holiday package – 35 days annual leave with the option to buy or sell leave

Cashback plan for healthcare costs – up to £500 saving per year

A bonus scheme for all colleagues at 2%

Training and development

Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Apply Now

Refine Your Search

lead instructor jobs in edinburgh, edh

Regional Scheduling Manager

Personal Trainer

Insight Department Manager

Fitness Manager

Pilates Instructor

Team Leader

Gymnastics & Acro Coach – Opportunities in Edinburgh

Gym Instructor and Duty Supervisor

Relief Leisure Assistant

Senior Scientist

12.5 Hour Part-time Swimming Instructor (FSLT00824)

Upper Cervical Chiropractor

Aqua Fit Coach

18.5 Hour Part Time Swimming Instructor (FSLT00837)

7 Hour Part-time Swimming Instructor (FSLT00796)

Spin Fit Coach

13 Hour Part-time Swimming Instructor (FSLT00794)

Fitness Coach North Berwick Sport Centre

Trainee Bus Driver

Sports Coach Assistant Gymnastics

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