Application support Work, Jobs in Edinburgh, Sct (with Salaries)

Junior Analyst
Edinburgh Airport —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Free parking
- Employee assistance programme
2d
Junior Analyst
EdinburghAirport —Edinburgh
- £37,465 a year
- Full-time
- Machine learning
2d
Customer Service Advisor
Blue Business Water —Edinburgh
- Up to £30,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
Quick apply
14d
Senior Application Support Consultant
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
8d
Application Support
NAVANTIA UK —Methil
- Full-time
- Spanish
- CAD
- Travel
Quick apply
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —Edinburgh
- Full-time
- Java
- Hotel
- AWS
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
Data Consultant (Edinburgh)
Auticon —Edinburgh
- £25,000 - £40,000 a year
- Hybrid work
- Azure
- Doctoral degree
- Data analysis skills
- Annual leave
Customer Service Representative - Edinburgh
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Investment Data Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Employee discount
Index Data Management Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee discount
Customer Priority Specialist
Sky —Livingston
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee discount
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Customer Service Support Agent
Improvement Service —Livingston
- £29,532 - £31,412 a year
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
Junior Quality Assurance Engineers
Scottish Courts and Tribunals Service —Edinburgh
- From £31,236 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
8d
Information security & data protection analyst
SECCL —Edinburgh
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
5d
Customer Support Executive
Heineken International B.V. —Edinburgh
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
Quick apply
1d
Customer Service Advisor
Aquarius Contact Centres —Dunfermline
- £13.45 an hour
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Flexible schedule
Quick apply
2d

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application support jobs near edinburgh, sct

Junior Analyst

Edinburgh Airport -
Edinburgh

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Job details

Permanent | Full-time
2 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Private medical insurance
On-site parking

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel
Computer Science
R
Mathematics
Microsoft Office
Tableau
SQL
Analysis skills
Machine learning
Data science
Python

Full job description

About the role

The Junior Analyst, Business Analytics will turn data into business insights. Using analysis and big data, you’ll apply mathematical thinking to solve real-world problems across the airport. You’ll work closely with a team of analysts and operational performance leads to understand business needs and build robust solutions.

Your aim is to equip decision makers with the most confident information as effectively and efficiently as possible, positioning the business for excellent customer service.

About the Recruitment Process

The recruitment process for this role will be comprised of three stages. The first stage will be an online assessment to evaluate technical skills relevant to the role. Successful candidates will then be invited forward to a Teams interview to meet some of the team and discuss the role in more detail. The final stage will be an in person assessment day, with more information confirmed on invite.

Please note, depending on the volume of applications, the recruitment process for this role may change. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process here.

What you’ll be doing

Collaborate with analysts and cross functional business stakeholders to study operational processes and identify opportunities for efficiency and to make smarter decisions.
Derive long and short-term demand forecasts and predictive analytics across operational areas of the airport, leveraging data science techniques such as machine learning, regression, and simulation.
Source, identify, test, tidy, and optimise datasets for straightforward use across platforms. Investigate data discrepancies to improve data quality. Transform large datasets into accessible insights that simplify business decision making.
Develop data visualizations, dashboards, and reporting in Tableau (or a similar tool). Troubleshoot and resolve any reporting and dashboarding issues.
Ensure performance leads and business owners have access to the most accurate information.
Conduct exploratory data analysis, establish KPIs, and provide descriptive analytics of past trends.
Simply and concisely present results and recommendations to business stakeholders (both written and verbal).
Support workforce planning activity by analysing demand, staffing capacity, roster coverage, absence, leave, overtime and other operational inputs to identify gaps, risks and improvement opportunities.
Support the Business Analytics team with ad-hoc and bespoke analysis.
Support the analytical requirements of capital projects across the operation.

What we’re looking for

We are looking for someone passionate about data analytics and supporting the continuous improvement of business operations in a fast-paced organisation

Key skills:

Problem solving: you enjoy the challenge of solving complex problems and deploying practical solutions.
Curiosity: you have a desire to understand how things work and how we can make them better.
Precise: you enjoy manipulating large and numerous datasets and have excellent attention to detail.
Team player: you have strong interpersonal skills and ability to communicate effectively.
Savvy: Ability to learn quickly, use and/or develop the latest capacity modelling software, reporting tools, and statistical techniques.
Self-starter: Able to work independently, run with tasks on your own, and confident to make decisions

Qualifications and experience:

Recently completed a degree with a strong STEM focus such as Data Science, Airport Planning, Engineering, Mathematics, or Computer Science, OR higher education qualification with a strong STEM focus coupled with relevant work experience analysing, reporting, and working with data.
Essential: Proficient in Microsoft Office, especially Excel and PowerPoint.
Essential: Experience in data science programming languages such as R, Python, SQL
Essential: Highly numeric with proven analytical and problem solving skills. Understanding and experience with a range of statistical techniques such as queueing theory, simulation, or optimisation.
Desirable: experience with dashboarding software such as Tableau or PowerBI.

If your experience looks slightly different to what we’ve listed here, we encourage you to still apply. You could add something we didn’t know we needed.

What we’ll offer you

Pension scheme- employer contributions can be up to 7%
32 days holiday, based on full time roles, increasing with service
Annual discretionary bonus
Supporting your health and wellbeing- private healthcare after 1 years’ service, access to our Employee Assistance Programme and occupational health services
Free car parking on site and when you go on holiday
We offer a range of other benefits, find out more here

Why EDI?

We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we’ll support and encourage this every step of the way. We offer in-house and external training, both role specific and based on your objectives.

As a business we’re driven by our values – they’re at the core of our culture and everything we do. We will ask questions based on our values during your interview, as we’re looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.

As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.

We give colleagues the opportunity to engage with different people and projects, within our business and beyond. You can get involved in a variety of different employee groups, including Diversity, STEM, Wellbeing, or create your own community – it’s important to us that you can share your interests and be yourself at work.

Apply Now

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