Customer success manager Work, Jobs in Edmonton Green, Gtl (with Salaries)

Department Manager - Brent Cross, London
Sephora —London
- Weekend availability
- Customer service
- Training & development
- Retail management
- Employee discount
Senior Lettings Manager | Councils & Housing Partnerships
Estate agents —London
- £45,000 - £60,000 a year
- Full-time
- Customer service
- Business development
- Team management
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Senior Business Development Manager
Reynolds Food Group —Waltham Cross
- Monday to Friday
- Business development
- Organisational skills
- In-person
Quick apply
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Hire Desk Team Leader
Hire Safe Solutions Ltd —Thurrock
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
12d
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
2d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
8d
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
4d
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- AI
Customer Success Manager - UK
Masabi —London
- Full-time
- Remote
- Life insurance
Senior Client Success Manager, Enterprise
Indeed —London
- £39,000 - £72,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
23h
Client Services & Operations Manager
Roar Fitness —London
- £30,000 - £35,000 a year
- Weekend availability
- Data analysis skills
- Front desk
- Budgeting
- Health & wellbeing programme
- Gym membership
Quick apply
13d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Manager, Customer Success Management
SailPoint —London
- £62,600 - £116,200 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
Junior Sales Manager
Marble Partners —Islington
- £35,000 - £75,000 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
9d
Success Operations Associate
Tabeo —London
- Remote
- Communication skills
- Annual leave
18h
Regional Business Development Manager - On Trade
AG Barr —London
- Full-time
- Remote
- Microsoft Powerpoint
- Sales
- Hotel
- Employee discount
Quick apply

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Department Manager - Brent Cross, London

Sephora -
London

Apply Now

Job details

Permanent | Full-time

Benefits

Employee discount

Qualifications

Employee relations case handling
Client engagement
Customer service
Employee relations
Performance management
Retail team management
Store management
Customer interaction
Retail experience
Training & development
Stock replenishment
Retail management
Cash handling
Leadership
Team motivation leadership
Communication skills
Time management

Full job description

Position

Department Manager - Brent Cross, London

Profile

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.

Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK. If you’re ready to bring passion, energy, and a love for immersive retail experiences to one of the world’s most dynamic beauty markets, this is your moment to shape what comes next.

The Opportunity

As a Department Manager (Supervisor) at SEPHORA UK, you’ll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors. With your expertise, energy, and love for people and product, you’ll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA’s creativity, inclusivity, and bold spirit.

You'll thrive in this role if you’re energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast‑paced, dynamic retail environment.

What you’ll be doing…

You’ll support the store by leading people, service, and operations, including:

Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in‑store experience.
Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours.
Setting clear goals, supporting performance, and creating personalised development plans to help team members grow.
Managing day‑to‑day employee relations needs, including attendance, performance, and conduct, with professionalism and care.
Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets.
Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations.
Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards.
Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance.
Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement.
Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty.

What you’ll bring…

You’ll be a confident, supportive and people‑focused leader who thrives in a fast‑paced retail environment. You will also bring:

Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations.
A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential.
Strong leadership capability with the ability to inspire, motivate, and guide a diverse team.
Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences.
A commercial mindset with experience driving sales performance and achieving targets.
Strong organisation and time‑management skills, with the ability to balance multiple priorities.
Experience managing ER processes such as attendance, performance concerns and disciplinary steps.
Comfort using in‑store technology to enhance customer experience and operational efficiency.

Beautiful Benefits at Sephora UK

When you join Sephora, you’re joining a team that we truly value - and our benefits reflect that. Here’s what you can look forward to:

SEPHORA University - receive industry‑leading product, customer care and development training to help you grow your skills and your career.
Allowances tailored to your role and location - including shoes, lunch and more.
Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.
Performance‑based commission tied to collective store success.
A generous employee discount across the world’s best beauty brands.
A paid day off on your birthday - because you deserve to celebrate!
Access to a perks and wellbeing platform offering discounts, wellness support, and more.
Generous holiday allowance, plus the option to buy extra days.

Start a beautiful career with us. Together, we belong to something beautiful.

SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

SEPHORA
MAISON

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Apply Now

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customer success manager jobs in edmonton green, gtl

Department Manager - Brent Cross, London

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