Service delivery manager Work, Jobs in Egham, Sry (with Salaries)

Vending Services Manager - Heathrow
9620146 —London Heathrow Airport
- From £42,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Employee assistance programme
Quick apply
1d
Vending Operator - Decorum Vending Ltd
9620146 —Byfleet
- From £31,000 a year
- Full-time
- English
- Driving
- Warehouse experience
- Annual leave
Quick apply
8d
Manor Operations Manager
Foxhills Club & Resort —Chertsey
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Venue Manager @ Millbridge Court
Dearborn Studio —Frensham
- £48,000 a year
- Weekend availability
- Hotel
- Budgeting
- In-person
- Annual leave
- Bereavement leave
Quick apply
2d
People Operations Manager - Racing
Sodexo —Ascot
- £44,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Continuous improvement
- Employee assistance programme
Quick apply
1h
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Internal Sales Executive
SEKO Logistics —Egham
- Full-time
- Customer service
- Salesforce
- Business development
- Free parking
- Referral programme
Quick apply
7d
HR Officer (L&D and HR Operations)
More House School —Farnham
- £34,000 - £38,000 a year
- Full-time
- Human resources
- In-person
- Training & development
Quick apply
Outbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Corporate Customer Support Admin
Berry BMW —West Drayton
- £30,000 a year
- Full-time
- Microsoft Word
- Accounting
- In-person
- Referral programme
Quick apply
Manor Operations Manager
Foxhills —Ottershaw
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
Loft Insulation Service Manager
SaveEnergy CBS Ltd —Maidenhead
- £300 - £350 a day
- Part-time
- Hybrid work
- Carpentry
- Schematics
- Sales
- Flexitime
- Work from home
Quick apply
Regional Facilities Manager
A2Dominion Group —Staines-upon-Thames
- £44,324 - £50,000 a year
- Management
- Supervising experience
- Budgeting
- Employee discount
Swimming School Manager – Part Time (12 hours per week)
St Margaret's School —Bushey
- £8,000 - £9,000 a year
- Part-time
- Mentoring
- Recruiting
- In-person
- Free parking
Quick apply
Operational Support Coordinator
Runnymede —Englefield Green
- Up to £32,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
2d
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
9d
Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
7d

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Vending Services Manager - Heathrow

9620146
London Heathrow Airport

Quick apply

Job details

Full-time
From £42,000 a year
1 day ago

Benefits

Company pension
Company events
Employee assistance programme

Qualifications

Stock ordering
Customer service
Stakeholder liaison
Logistics
Team management
Stock replenishment
Fault diagnosis and repair
Stocktaking
Stock coordination
Cash handling
Leadership
Rota coordination

Full job description

The Heathrow Site Manager is responsible for the day-to-day running of our vending operation across Heathrow Airport, ensuring machines are fully stocked, operational, clean and maintained to a consistently high standard.

The role will lead the Heathrow operating team, coordinate daily workloads and staffing, manage stock and storerooms, respond quickly to machine issues, and ensure we continue to deliver an excellent service to both Heathrow Airport and its passengers and staff.

Key Responsibilities

Daily Operations

Monitor machine stock levels, sales activity and inactivity to identify machines requiring attention.
Plan daily filling requirements and ensure the team understands which machines and locations need servicing.
Ensure all machines are filled correctly, presented well and cleaned to a high standard.
Regularly check the quality of work completed by the operating team and address any issues.
Ensure staff have the equipment and resources required to carry out their roles effectively.

Team Management

Prepare and manage staff rotas to ensure appropriate coverage across Heathrow (24/7, 365 days per year).
Allocate workloads across the terminals and respond to changes in operational requirements.
Support, supervise and develop the Heathrow operating team, maintaining high standards of performance and customer service.

Stock & Logistics

Have complete ownership of stock ordering, in-bound stock supply and inter-terminal transiting of stock.
Coordinate stock cages and deliveries required across each Heathrow terminal.
Complete stock counts and prepare the relevant site order information by the required deadline.
Ensure all Heathrow storerooms are kept organised, tidy and free from unnecessary waste or rubbish.
Monitor stock availability and highlight any potential shortages or operational risks.

Machine Management

Monitor machine faults and respond promptly to issues identified through the monitoring systems or reported by the team.
Carry out basic first-line checks where appropriate or arrange for a member of the team to investigate.
Escalate faults requiring technical intervention to the engineering team.
Coordinate access and support for engineers where required.
Manage machine cash floats and cash collection/refloating requirements as necessary.
Oversee the operation and upkeep of the coffee machines.

Standards & Customer Service

Maintain excellent standards of machine cleanliness and presentation throughout Heathrow.
Ensure the operation consistently delivers the high level of service expected by Heathrow Airport and Decorum Vending.
Build effective working relationships with Heathrow stakeholders and respond quickly to any operational concerns.
Identify opportunities to improve machine availability, stock levels, presentation and overall service.

About the Role

This is a hands-on management position requiring someone who is organised, proactive and comfortable managing a busy multi-terminal operation.

The successful candidate will need to combine team leadership with practical day-to-day operational management and be willing to respond quickly when circumstances change.

Major technical repairs are undertaken by the engineering team; however, the Site Manager is expected to identify issues quickly, carry out appropriate first-line checks and ensure faults are escalated and resolved.

Excellent knowledge of all four Heathrow terminals (front & back of house), along with a strong understanding of in-bound product supply from HCC is required.

Decorum Vending was founded in 2015 with a clear mission to transform vending within the UK transport sector. Today, Decorum is the market leader in transport sector vending and unattended retail in the UK, operating across almost every major rail network, across several major UK airports and serving millions of passengers each year.

The business has always been built on relationships, trust, and opportunity. That spirit continues to define how we work today. We are practical, commercial and hands on, while also being proud of quality, service and doing things properly.

We are committed to creating an inclusive workplace where everyone is treated fairly, with dignity and respect. We welcome applications from people of all backgrounds and make recruitment decisions based on the skills, experience and potential needed for the role.

Due to the nature of the role and strict aviation security protocols, a full DBS check is required and you must be able to account for the last 5 years.

Pay: From £42,000.00 per year

Benefits:

Company events
Company pension
Employee assistance programme

Experience:

Management: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in egham, sry

Vending Services Manager - Heathrow

Vending Operator - Decorum Vending Ltd

Manor Operations Manager

Inbound Service Delivery Lead

Customer Service Host - T3

Venue Manager @ Millbridge Court

People Operations Manager - Racing

Assistant Customer Service Manager

Internal Sales Executive

HR Officer (L&D and HR Operations)

Outbound Service Delivery Lead

Contact Centre Operations Manager

Corporate Customer Support Admin

Manor Operations Manager

Loft Insulation Service Manager

Regional Facilities Manager

Swimming School Manager – Part Time (12 hours per week)

Operational Support Coordinator

Head of Business

Service Desk Manager

I want to receive the latest job alerts for service delivery manager in egham, sry

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