Customer support & client services occupations Work, Jobs in Ely, Cam (with Salaries)

Customer Care Coordinator
Helping Hands —Peterborough
- £27,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Fixed-Term Customer Service Assistant
Ede and Ravenscroft —Cambridge
- Full-time
- Customer service
- IT
- In-person
- Employee discount
- Sick pay
Quick apply
11d
Customer Relations Specialist
Coloplast —Peterborough
- Analysis skills
- Communication skills
Head of Customer Account
Trade Mastermind Limited —Peterborough
- £75,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
3d
Customer Service Advisor
Sealey —Bury St. Edmunds
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Customer Support Associate
Acushnet Golf —Saint Ives
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
3d
Customer Support Administrator
Cox Automotive —Peterborough
- £27,144 a year
- Full-time
- Customer service
- Administrative experience
- Time management
- Employee discount
3d
Customer Service Representative (German Speaking)
AMOT UK Holdings Limited —Bury St. Edmunds
- Management
- Customer service
- English
Quick apply
11d
Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Allocations and Helpdesk Supervisor
Medirest —Cambridge
- £14.05 an hour
- Hospital
- Hotel
- Organisational skills
11d
Complaints Handler
AXA —Haverhill
- Up to £26,299 a year
- Monday to Friday
- Analysis skills
- Financial services
- Communication skills
6d
Client Service Advisor
ALS —Chatteris
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Account Coordinator - Bury St Edmunds
HSL Compliance Limited —Bury St. Edmunds
- £25,398.80 - £29,000.00 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Client Account/Relationship Manager
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Business development
- Communication skills
- Annual leave
- Life insurance
Quick apply
4d
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
10d
Customer Service Sales Support Specialist
Kalsec —Waalwijk
- Salesforce
- ERP systems
- Microsoft Office
Quick apply
Customer Support Associate
STEMCELL Technologies Inc —Cambridge
- £24,700 - £37,100 a year
- Spanish
- Google Suite
- Customer service
Business Improvement Officer - Complaints
Activate Group Limited —Peterborough
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
Quick apply
Client Support Administrator
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Quick apply

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Customer Care Coordinator

Helping Hands -
Peterborough

Quick apply

Job details

£27,000 a year
5 days ago

Benefits

Annual leave
Employee assistance programme
Referral programme

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful digital experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

The New Business Care Coordinator will work closely with the New Business Team and care management team to manage and coordinate all live in care customers from the initial meeting right through to their care starting. This is a critical role who will help our new customers and their families feel a little bit better at a really difficult time.

Salary : £27,000 per year

Main Responsibilities

Monitor all information on CRM to ensure that you are aware of all new business meetings in the region each day.
Update CRM and the resourcing report with the status of all meetings and their status/progress.
Liaise with customers and their families to ensure that we communicate efficiently and effectively how and who will be caring for themselves or their families. Take accountability and own the relationship with the customer and their families and other stakeholders until the commencement of care and ensure the smooth transition.
Collaborate with the finance team to ensure that we have set up the contract correctly and have received the funds for all respite customers.
Start all new business ensuring our customers needs and requirements are met, and they are truly delighted.
Organise and coordinate the travel and arrival of our carers as communicated to our customers and their families.

About You

To be successful in this role you’ll need to have previous experience of working in the care sector, preferably as a care coordinator. You’ll need to be excellent at planning and organising, alongside having a passion for person centred care. We’re looking for a candidate who has excellent communication skills, and someone who can build effective relationships, both internally and externally.

Benefits

Career progression opportunities
25 days annual leave
Blue Light Card offering discounts from business and services
Access to our employee assistance programme
Refer a friend scheme

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

customer support & client services occupations jobs in ely, cam

Customer Care Coordinator

Helpdesk Contracts Administrator

Fixed-Term Customer Service Assistant

Customer Relations Specialist

Head of Customer Account

Customer Service Advisor

Customer Support Associate

Customer Support Administrator

Customer Service Representative (German Speaking)

Customer Success Manager

Allocations and Helpdesk Supervisor

Complaints Handler

Client Service Advisor

Account Coordinator - Bury St Edmunds

Client Account/Relationship Manager

Customer Success Manager - UK

Customer Service Sales Support Specialist

Customer Support Associate

Business Improvement Officer - Complaints

Client Support Administrator

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