Service manager & site lead Work, Jobs in Ely, Cam (with Salaries)

Service Manager & Site Lead
Thurlow Nunn Standen —Ely
- Full-time
- Customer service
- Continuous improvement
- Team management
Quick apply
1d
General Manager
DS Smith —Ely
- Full-time
- Continuous improvement
- Budgeting
- Manufacturing
Operations Manager
ELMS Health Solutions Ltd —Cambourne
- £38,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
5d
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £85,000 - £95,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Logistics Business Intelligence Lead
Deanta UK Ltd —Ely
- From £40,000 a year
- Full-time
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
Registered Manager
First Step Residential Ltd —Huntingdon
- £55,000 - £80,000 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Experience working with children
- Team management
- Free parking
Quick apply
Customer Service Representative - 2067
Thorlabs —Ely
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
Quick apply
9d
AD Site Manager
BioticNRG —Red Lodge
- From £50,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Site Manager
Prestige Pipelaying JV LTD —March
- £50,000 - £56,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
Quick apply
7d
Internal Sales
Encon Insulation —Thetford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
Service Delivery Manager
Cox Automotive —Huntingdon District
- Full-time
- Customer service
- Continuous improvement
- Leadership
- Employee discount
14d
Account Management Lead
Beyond Co —Newmarket
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
13d
Supervisor
Mears Group —Cambridge
- Up to £41,324 a year
- Monday to Friday
- Customer service
- Computer literacy
- Supervising experience
- Annual leave
- Employee discount
House Developer Account Manager
Lignacite Ltd —Brandon
- £50,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Free parking
- Life insurance
Quick apply
8d
Material Planner
Faerch Group —Ely
- Part-time
- Free parking
Quick apply
6d
Site Manager
CBRE —Peterborough
- Full-time
- Continuous improvement
- Team management
4d
Segment Marketing Manager
Faerch Group —Ely
- Marketing
- English
- Master's degree
Quick apply
Parks Manager - Grafham Water
Anglian Water Services Ltd —Huntingdon
- £45,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
- Annual leave
13d
Depot Manager Huntingdon
Kelling Group Limited. —Huntingdon
- From £43,200 a year
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Life insurance
- Referral programme
Quick apply
6d
General Manager
Uphire UK Ltd —Thetford
- Full-time
- Business development
- Team management
- Recruiting
- Employee discount
- Referral programme
Quick apply

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Service Manager & Site Lead

Thurlow Nunn Standen -
Ely

Quick apply

Job details

Full-time
1 day ago

Benefits

Company pension

Qualifications

Driving Licence
Operations management
Customer service
Facilities management
Cost control
Performance management
Health and safety inspection
Continuous improvement
Team management
Customer interaction
Site housekeeping
Safety compliance inspections
Leadership
Communication skills
Health and safety briefings
Operations leadership experience

Full job description

Job Advert

We are seeking an enthusiastic, highly self-motivated leader with proven departmental management experience to join us as Service Manager & Site Lead.

This dual-focused role sits at the operational heart of our Littleport branch. As Service Manager, you will drive aftersales performance, technician efficiency, and customer satisfaction. As Site Lead, you will oversee site operations, facilities, and Health & Safety compliance to ensure a safe, professional working environment.

Key Responsibilities

1. Service Management & Operations

Lead, direct, and develop a team of Agricultural Service Technicians and service administrators, fostering a culture of accountability, performance, and continuous improvement.
Manage departmental performance against budget objectives. Maximise workshop utilisation, efficiency, recovery rates and ultimately labour gross margin.
Actively monitor Work-in-Progress (WIP) to prevent aged jobs, control cost recovery, and ensure 100% of completed jobs are accurately invoiced within the month.
Maintain exceptional customer satisfaction (NPS) through proactive communication and clear job updates, while developing new customer relationships.
Take strict ownership of manufacturer warranty policies and procedures, ensuring accurate processing.

2. Site Lead & Facilities Management

Act as the primary site contact for Health & Safety, leading H&S briefings, conducting regular site inspections, and maintaining statutory documentation, risk assessments, and incident logs.
Maintain high standards of housekeeping, organisation, and presentation across the workshop, yard, customer areas, and facilities.
Oversee mandatory maintenance contracts (e.g. fire safety, security/CCTV, PAT testing, and hazardous waste disposal) to ensure complete audit readiness.
Serve as the on-site point of contact for approved facilities contractors, managing permits and ensuring work meets standards.

Key Requirements & Qualifications

Proven track record in service departmental management and team leadership.
Strong background in driving efficiency, labour margin protection, and operational procedures. (Previous agricultural industry experience is desirable but not essential, as product/systems training will be provided).
Outstanding communication skills with the ability to lead by example, enforce discipline, and build strong relationships with customers, staff, and cross-departmental teams.
A full driving licence

What We Offer

Competitive Salary: OTE £69,000.00 (depending on experience)
Attractive Performance-Related Bonus Structure
Relocation Expenses available for the right candidate
Company vehicle, company mobile phone, company laptop, and branded workwear
Pension scheme, life assurance, and employee well-being support
The opportunity to work towards an ILM qualification is also available.

Quick apply

Refine Your Search

service manager & site lead jobs in ely, cam

Service Manager & Site Lead

General Manager

Operations Manager

Manager Service Delivery & Transport

Logistics Business Intelligence Lead

Registered Manager

Customer Service Representative - 2067

AD Site Manager

Site Manager

Internal Sales

Service Delivery Manager

Account Management Lead

Supervisor

House Developer Account Manager

Material Planner

Site Manager

Segment Marketing Manager

Parks Manager - Grafham Water

Depot Manager Huntingdon

General Manager

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