Customer service supervisor Work, Jobs in Ely, Crf (with Salaries)

Customer Service Supervisor
Transport for Wales —Pontypridd
- Weekend availability
- Customer service
- Team management
- Training & development
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
Card Factory —Cardiff
- Up to £14.31 an hour
- Customer service
- Leadership
4d
Arrears Team Leader
Tandem Bank —Cardiff
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Team Leader
Mountain Warehouse —Llanishen
- £13.77 an hour
- Full-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Healthy Homes Team Leader
Hedyn —Malpas
- £45,368 - £45,638 a year
- Full-time
- Budgeting
- Training & development
- Annual leave
5d
Front Office Supervisor
The Celtic Collection —Cardiff
- £12.98 an hour
- Full-time
- Hotel
- Front desk
- Training & development
- Employee discount
5d
Internal Dealer Partner Development Team Leader
Orangebox —Nantgarw
- Full-time
- CRM software
- Sales
- Business development
- Employee discount
Quick apply
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Customer service
- Retail management
- Cash handling
Quick apply
Store Supervisor
Footasylum —Cardiff
- Full-time
- Customer service
- Merchandising
- Human resources
6d
Knoopologist (Team Leader)
Knoops - Cardiff —Cardiff
- £13.50 an hour
- Full-time
- Customer service
Quick apply
17h
Bar Supervisor/Manager
KJ's Tap & Ale Ltd —Llantwit Major
- £27,000 - £33,000 a year
- Weekend availability
- Bar
- Inventory control
- Restaurant management
Quick apply
8d
Warehouse Supervisor
Celeritas Solutions —Avonmouth
- £28,000 - £30,000 a year
- Full-time
- Forklift
- Supervising experience
- Continuous improvement
Quick apply
Assistant Store Manager - Cardiff - 38.5 Hours
Angling Direct —Cardiff
- Conflict management
- Organisational skills
- Retail management
- Employee discount
Quick apply
7d
Café Co-ordinator and Supervisor
Duffryn community Link —Duffryn
- £12,307.70 a year
- Serving
- Hospitality
- Management
Quick apply
Supervisor - 14 Hours
Bestway Group —Weston-super-Mare
- Full-time
- Customer service
- Training & development
- Communication skills
Quick apply
Opticians Team Leader
Boots —Port Talbot
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
8d

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Assistant Store Manager
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Customer Service Supervisor

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract

Qualifications

Customer service
Dispatching
Team management
Staff training
Training & development
Dispatch experience
Communication skills
Welsh

Full job description

Please note: This is a 12 month fixed term contract.

The Role
As an effective Customer Service Supervisor, you will lead by example, inspiring your team to deliver exceptional customer service, whilst providing a safe and secure environment.

Role responsibilities
Provide on the job coaching and assessment, assist station or interchange managers with the individual and team training plans for their team.
Contribute to the development of revenue protection plans for Customer Operations and provide revenue protection services in support of these plans.
Develop and deliver short training modules to support the development of stations and interchange teams.
Contributing to the delivery of training for station and interchange employees, including gateline, ticket machine usage and platform activities (including dispatch where appropriate).
Provide cover at ticket offices, gatelines, platforms and interchanges.

Who we're looking for
Excellent people management skills
An effective trainer, coach and advisor, with excellent communication skills
Ability to analyse the data regularly received within sales and gatelines where this is required.
Be a confident IT user, able to use Microsoft office applications, Bugle and TRUST train running and monitoring software
Good knowledge of railway and bus operations and services
Good knowledge of Booking Office functionality - RJIS, STAR, cash regulations etc.
Gateline and revenue protection experience where this is required
Platform operational experience with dispatch competence where this is required
As a transport operating company, we are there for our customers whenever they need to travel - so flexibility to work shifts, including weekends and bank holidays, is essential.

Joining our Talent Pool
If you are successful after interview stage but there is not a role immediately available, you will be placed into our Talent Pool for a period of 12 months where you will be considered as and when a suitable position arises.

Welsh Language Skills
While not essential for this role, Welsh language skills would make a great addition to your application.
TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities
We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps
See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.
We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.
This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Apply Now

Refine Your Search

customer service supervisor jobs in ely, crf

Customer Service Supervisor

Assistant Store Manager

Team Leader

Arrears Team Leader

Team Leader

Healthy Homes Team Leader

Front Office Supervisor

Internal Dealer Partner Development Team Leader

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Store Supervisor

Knoopologist (Team Leader)

Bar Supervisor/Manager

Warehouse Supervisor

Assistant Store Manager - Cardiff - 38.5 Hours

Café Co-ordinator and Supervisor

Supervisor - 14 Hours

Opticians Team Leader

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