Service desk support Work, Jobs in Ely, Crf (with Salaries)

GP Receptionist/Administrator
Cardiff Bay Surgery —Cardiff
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Annual leave
Quick apply
1d
Clinic Receptionist
Sugar Box Clinic —Newbridge
- £12.71 - £16.00 an hour
- Part-time
- Sales
- English
- Front desk
- Employee discount
Quick apply
5d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
IT Service Desk Analyst
PHSGroup —Caerphilly
- £26,666 a year
- No weekends
- Communication skills
- Time management
- Free parking
- Employee discount
6d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
1st Line IT Support Technician
CCSW LTD —Cardiff
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
7d
Receptionist
Hotel Indigo Cardiff —Cardiff
- £26,523 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Hire Desk Controller
Centurion Group Holdings Limited —Caerphilly
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
9d
IT Service Desk Analyst
PHS Group —Caerphilly
- £26,666 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Employee discount
5d
Evening Office Cleaner
Bell Cleaning Services —Newport
- £12.71 an hour
- Part-time
- In-person
- Time management
Quick apply
5h
Office evening cleaner
Bell Cleaning Services —Newport
- £12.71 an hour
- Part-time
- In-person
- Time management
Quick apply
5h
Senior Assistant, HR Services – People Service Desk
Deloitte —Cardiff
- Hybrid work
- Microsoft Outlook
- Continuous improvement
- Organisational skills
8d
Cash Desk Volunteer
British Heart Foundation —Cardiff
- Cash handling
- Employee discount
Recruitment Partner (entry/graduate level)
Hoop Recruitment —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Travel
- POS
- Communication skills
- Annual leave
Quick apply
Telephone and Administration Volunteer (Homestore) - Retail
British Heart Foundation —Cardiff
- Front desk
- Employee discount
Cash Desk Volunteer (Homestore)
British Heart Foundation —Cardiff
- Cash handling
- Employee discount
Service Desk Technician
Exponential-e —Bridgend
- Maintenance
- Communication skills
- Referral programme
Quick apply
2d
Team Leader – Cardiff Magistrates Court
HM Courts & Tribunal Service —Cardiff
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
5d
Operational Support Officer
HM Courts & Tribunal Service —Newport
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d

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GP Receptionist/Administrator

Cardiff Bay Surgery
Cardiff

Quick apply

Job details

Full-time
£12.71 an hour
1 day ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Customer service call handling
Microsoft Outlook
EMIS Web
Inbound customer enquiry call handling
Clinical record keeping
Updating electronic health records
Administrative support experience
Filing
Scanning
Patient service
Administrative experience
Medical reception and administration experience
Data entry
Front desk
Cleaning
IT
Stocking
Patient record updating
Managing patient records
Communication skills

Full job description

Receptionist / Administrator – GP Practice

We are looking for a caring, motivated and reliable Receptionist/Administrator to join our friendly GP practice team. You will play an important role in supporting our patients and ensuring that the reception and administrative functions of the practice run smoothly.

This is a full time position of 35 hours per week.

Working hours will be scheduled Monday to Friday, between 8:00am and 6:30pm. Exact working pattern will be discussed and confirmed upon appointment. Flexibility is important, as the role includes covering annual leave and staff absences.

The successful candidate will work across both of our practice sites in Grangetown and Butetown.

Skills and Experience

We are looking for someone who:

Has at least two years' experience in a comparable healthcare or administrative role.
Previous experience in primary care or an NHS setting is desirable but not essential.
Has excellent communication and interpersonal skills, with a professional, friendly and courteous telephone manner.
Is empathetic, approachable and committed to providing a high standard of patient care.
Is confident using IT, including Outlook, Word and Excel, with the ability to quickly learn and use EMIS and other clinical systems.
Is well organised and able to remain calm, professional and patient-focused in a busy environment.
Is proactive, able to use initiative, prioritise workload and take responsibility for completing tasks without constant supervision.

Duties and Responsibilities

Provide a welcoming, professional and efficient front desk service to patients and visitors.
Handle incoming and outgoing telephone calls professionally and courteously, assisting with appointments, prescriptions, and general enquiries.
Where appropriate, signpost patients to the most suitable service in accordance with practice procedures.
Register new patients and process repeat prescription requests in line with practice procedures.
Liaise with external healthcare and other professionals to share and obtain patient information appropriately, in line with practice policies, NHS guidelines, confidentiality and information governance standards.
Maintain a high level of professionalism, discretion and confidentiality in all interactions, ensuring that patient information is protected at all times.
Carry out general administrative duties, including scanning, filing, photocopying, data entry and maintaining accurate patient records.
Maintain consulting rooms, including restocking and clearing rooms as required.
Keep reception and patient areas clean, tidy and well maintained.
Handle waste safely and appropriately in accordance with practice and NHS policies.
Undertake additional reception and support duties, including chaperoning patients when required.
Work collaboratively with colleagues while taking responsibility for your own workload and supporting the wider practice team.
Report any concerns or issues that may affect patient care or the smooth running of the practice.

How to Apply:

To apply, please submit yourup-to-date CV to [email protected]

If you would like an informal discussion about the role, please call 029200 99378 and ask to speak to the Practice Manager.

Closing Date:

Monday 31 August 2026

Additional Information:

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Pay: £12.71 per hour

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in ely, crf

GP Receptionist/Administrator

Clinic Receptionist

Service Desk Advisor (First Line Helpdesk)

IT Service Desk Analyst

Senior Service Desk Analyst

1st Line IT Support Technician

Receptionist

Hire Desk Controller

IT Service Desk Analyst

Evening Office Cleaner

Office evening cleaner

Senior Assistant, HR Services – People Service Desk

Cash Desk Volunteer

Recruitment Partner (entry/graduate level)

Field Service Technician / Engineer - Cardiff

Telephone and Administration Volunteer (Homestore) - Retail

Cash Desk Volunteer (Homestore)

Service Desk Technician

Team Leader – Cardiff Magistrates Court

Operational Support Officer

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