Social care administrators Work, Jobs in Ely, Crf (with Salaries)

Deputy Manager
Ronald McDonald House —Cardiff
- £27,000 a year
- Weekend availability
- Supervising experience
- Team management
- Leadership
Quick apply
Team Leader – Employment Support
Case-UK Limited —Mamhilad
- Full-time
- Administrative experience
- Supervising experience
- In-person
Quick apply
6d
Assistant Support Services Manager
Cyfannol Womens Aid —Pontypool
- £30,541.35 a year
- Full-time
- Team management
- Travel
Quick apply
Domestic Abuse Safety Officer Manager – Wales
HM Prison & Probation Service —Bridgend
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Employee discount
6d
INTERNAL - Flying Start Team Lead
Blaenau Gwent County Borough Council —Blaenau Gwent
- £45,091 - £49,282 a year
- Full-time
Quality Assurance Lead
Monmouthshire County Council —Usk
- £46,142 - £50,269 a year
- Continuous improvement
- Mentoring
- School
Assistant Team Manager - Children Services
Newport City Council —Newport
- £30,000 - £49,282 a year
- Full-time
- Continuous improvement
- Communication skills
Deputy Team Manager - Children & Young People Services
Newport City Council —Newport
- £46,142 - £49,282 a year
- Part-time
- Experience working with individuals with disabilities
- Supervising experience
- Team management
Quality Assurance Lead -Adult Services
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Leadership
- Communication skills
- Analytics
SEND Officer
North Somerset Council —Weston-super-Mare
- £35,412 - £38,220 a year
- Part-time
- Hybrid work
- Supervising experience
- Annual leave
13d

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Deputy Manager

Ronald McDonald House -
Cardiff

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Qualifications

Incident documentation
Shift management
Microsoft Office Suite
Complaint handling
Safety inspections
Volunteer supervision
Health and safety inspection
Supervising experience
Team management
Risk management
Safeguarding procedures
Child safeguarding
Safety compliance inspections
Signposting to community resources
Leadership
Incident log maintenance
Facilities maintenance
Rota coordination

Full job description

Job Role:

The Deputy Family Service Manager supports the day-to-day running of the House, providing visible leadership across shifts and helping to maintain a well-managed environment for families, employees, volunteers and visitors.

The Deputy holds delegated operational responsibility for the House, resolving day-to-day issues using initiative and sound judgement and escalating high-risk or out-of-scope matters to the Family Service Manager. The role includes participation in an on-call rota.

The Deputy supports safeguarding practice within the House, in line with procedure.

Key Responsibilities:

House Leadership & Operational Oversight

Oversee day-to-day House operations across shifts, ensuring a safe, consistent and welcoming service.
Act as a senior point of contact for families, employees, volunteers and contractors; resolve issues and manage incidents within delegated authority.
Coordinate occupancy, room readiness and move-ins/move-outs, ensuring accurate records and smooth turnaround.
Ensure clear handovers and logging of actions/decisions to maintain continuity and risk management.

Family Services & Wellbeing

Build positive, professional relationships with families, providing practical support and signposting within appropriate boundaries.
Respond sensitively to families experiencing stress, trauma or crisis, maintaining confidentiality and professional standards.
Handle concerns and complaints promptly; address inappropriate behaviour in line with House guidelines and escalate where required.

Safeguarding & Incident Response

Act as the House's Safeguarding Support (Level 2), working with the Family Service Manager (Safeguarding Champion) and following escalation pathways.
Respond to safeguarding concerns, incidents or disclosures in line with procedure, including taking immediate action where there is an urgent risk of harm.
Record concerns/incidents accurately, promptly and factually, ensuring information is stored/handled appropriately.
Support employees and volunteers to understand and follow safeguarding procedures, including signposting to training and guidance.

People Management & Team Leadership

Line manage Family Services Assistants and Maintenance Operatives (as applicable), setting clear priorities and expectations.
Support rotas, induction and training; provide coaching and feedback to ensure consistent standards across shifts.
Identify performance, conduct or wellbeing concerns early and escalate to the Family Service Manager for formal processes, in line with HR policy.

House Standards, Safety & Compliance

Maintain high standards of safety, cleanliness and presentation across the House, taking action and following up to completion.
Complete routine health and safety checks, report hazards promptly and ensure actions are logged and progressed.
Coordinate maintenance and repairs with colleagues/contractors and ensure compliance with policies and emergency procedures.

Person Specification:

Essential

Experience supervising others and supporting performance through coaching, feedback and clear expectations
Experience working in a customer-facing, care, hospitality or family support environment, including handling sensitive situations
Good working knowledge of health & safety responsibilities and the ability to follow procedures and complete checks
IT confidence (e.g., Microsoft Office) and ability to use digital systems for records, rotas and reporting
Well organised and adaptable, with strong administrative skills and attention to detail (including accurate record keeping)

Desirable

Previous experience in a safeguarding-focused environment (e.g., children, families, health or social care settings)
Experience working in a shift-based environment, including weekend working and/or participating in an on-call rota

Additional Requirements

DBS check required.
Participation in weekend working and an on-call rota.
Commitment to RMH values, safeguarding and promoting the welfare of children and vulnerable adults.

Quick apply

Refine Your Search

social care administrators jobs in ely, crf

Deputy Manager

Team Leader – Employment Support

Assistant Support Services Manager

Domestic Abuse Safety Officer Manager – Wales

INTERNAL - Flying Start Team Lead

Quality Assurance Lead

Assistant Team Manager - Children Services

Deputy Team Manager - Children & Young People Services

Quality Assurance Lead -Adult Services

SEND Officer

Other jobs to consider

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