User experience manager Work, Jobs in Ely, Crf (with Salaries)

Customer Service Supervisor
Transport for Wales —Pontypridd
- Weekend availability
- Customer service
- Team management
- Training & development
Senior IT Service Manager - User Experience & Support Services
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Presentation skills
- Continuous improvement
- Agile
1d
Support Services Manager
Elysium Healthcare —Caerphilly
- £38,000 a year
- Full-time
- Computer literacy
- Computer skills
- Hand tools
- Free parking
- Annual leave
Quick apply
13d
Senior Communications Manager
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
5d
Customer Success Manager
SINGU —Cardiff
- Up to £65,000 a year
- Full-time
- CRM software
- In-person
Quick apply
13d
Customer Service Manager
Smurfit Westrock —Weston-super-Mare
- Full-time
- Continuous improvement
- Team management
- Travel
- Annual leave
HR Manager
Cleverchefs —Cardiff
- £40,000 - £50,000 a year
- Full-time
- Management
- Conflict management
- In-person
Quick apply
Senior Delivery Manager
Scrumconnect Consulting —Bridgend
- £56,000 - £75,000 a year
- Hybrid work
- AI
People Development Assistant
Trivallis —Pontypridd
- £32,296 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Quick apply
Product Executive
Eakin Healthcare —Cardiff
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Referral programme
Quick apply
Lead Digital Relationship Manager
OFGEM —Cardiff
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
7d
MultiSkilled Host
CBRE —Cardiff
- Part-time
- Continuous improvement
- Front desk
- Cleaning
- Employee discount
Customer Service Assistant - Go.Compare
Future Publishing —Cardiff
- £26,500 a year
- Temporary
- Hybrid work
- Microsoft Word
- Computer literacy
- Referral programme
Quick apply
1d
Care Services Customer Partner
Boots —Pontypridd
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
8d
Senior Account Manager
Walker & Sloan —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Business development
New Product Development Lead
Transport for Wales —Pontypridd
- Hybrid work
- Presentation skills
- Communication skills
13d
Business Development Manager - Lifting
SunbeltRentals —Cardiff
- Business development
- Presentation skills
- Contracts
- Annual leave
Quick apply
Social Media Officer
Transport for Wales —Cardiff
- Social media management
- Organisational skills
5d
E+ Marketing Manager, Digital Experience and Performance Insights
British Council —Cardiff
- £30,839 a year
- Marketing
- Analytics
14d
Yard Person
NewPrinces Group —Cardiff
- Monday to Friday
- Forklift
- Quality control
- Warehouse experience
- Annual leave

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user experience manager jobs near ely, crf

Customer Service Supervisor

Transport for Wales -
Pontypridd

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Job details

Fixed term contract

Qualifications

Customer service
Dispatching
Team management
Staff training
Training & development
Dispatch experience
Communication skills
Welsh

Full job description

Please note: This is a 12 month fixed term contract.

The Role
As an effective Customer Service Supervisor, you will lead by example, inspiring your team to deliver exceptional customer service, whilst providing a safe and secure environment.

Role responsibilities
Provide on the job coaching and assessment, assist station or interchange managers with the individual and team training plans for their team.
Contribute to the development of revenue protection plans for Customer Operations and provide revenue protection services in support of these plans.
Develop and deliver short training modules to support the development of stations and interchange teams.
Contributing to the delivery of training for station and interchange employees, including gateline, ticket machine usage and platform activities (including dispatch where appropriate).
Provide cover at ticket offices, gatelines, platforms and interchanges.

Who we're looking for
Excellent people management skills
An effective trainer, coach and advisor, with excellent communication skills
Ability to analyse the data regularly received within sales and gatelines where this is required.
Be a confident IT user, able to use Microsoft office applications, Bugle and TRUST train running and monitoring software
Good knowledge of railway and bus operations and services
Good knowledge of Booking Office functionality - RJIS, STAR, cash regulations etc.
Gateline and revenue protection experience where this is required
Platform operational experience with dispatch competence where this is required
As a transport operating company, we are there for our customers whenever they need to travel - so flexibility to work shifts, including weekends and bank holidays, is essential.

Joining our Talent Pool
If you are successful after interview stage but there is not a role immediately available, you will be placed into our Talent Pool for a period of 12 months where you will be considered as and when a suitable position arises.

Welsh Language Skills
While not essential for this role, Welsh language skills would make a great addition to your application.
TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities
We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps
See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.
We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.
This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Apply Now

Refine Your Search

user experience manager jobs in ely, crf

Customer Service Supervisor

Senior IT Service Manager - User Experience & Support Services

Support Services Manager

Senior Communications Manager

Customer Success Manager

Customer Service Manager

HR Manager

Senior Delivery Manager

People Development Assistant

Product Executive

Lead Digital Relationship Manager

MultiSkilled Host

Customer Service Assistant - Go.Compare

Care Services Customer Partner

Senior Account Manager

New Product Development Lead

Business Development Manager - Lifting

Social Media Officer

E+ Marketing Manager, Digital Experience and Performance Insights

Yard Person

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