Active directory engineer Work, Jobs in England (with Salaries)

Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Systems Engineer
Thrive —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
9d
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
Network and IT Engineer
AWTG —London
- Full-time
- Azure
- Computer Science
- Master's degree
Messaging & Directory Services Engineer
Conde Nast —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Service Desk Engineer
RFA —London
- Azure
- Computer Science
- Customer service
12d
Associate Technical Support Engineer
Park Place Technologies —London
- Hybrid work
- Windows
- Bachelor's degree
- Travel
End User Support Engineer
Tata Elxsi —London
- Windows
- Analysis skills
- Computer networking
7d
QA Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Computer networking
- Software development
- APIs
8d
Systems Support Engineer
Herman Chorzow Technologies —London
- Up to £51,500 a year
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
IT Infrastructure Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Oracle
- AWS
- Mentoring
Cloud Support Engineer
Vogehs Innovation Group Ltd —Birmingham
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Computer networking
- Health & wellbeing programme
- Flexitime
Quick apply
2d
ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Free parking
- Flexitime
12d
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- In-person
- Work from home
DevOps Engineer
Nice —London
- Remote
- Azure
- AWS
- Scripting
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Microsoft Office
- Analysis skills
Threat Detection Engineer
Millennium Management —London
- Computer Science
- Master's degree
- SQL
Intune Engineer
Bauer Media Group —London
- Azure
- DevOps
- Travel
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Azure
- SharePoint
- In-person

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Systems Engineer

Abacode -
London

Apply Now

Job details

Full-time

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Customer service
Windows
DHCP
CompTIA Network+
IT support
Computer networking
DNS
Mac OS
ServiceNow
TCP/IP
Communication skills
Active Directory
CompTIA A+
Time management
Help desk

Full job description

London, United Kingdom

Full Time

UK - Information Technology

Mid Level

About Us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.

Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.

Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.

Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.

Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.

Basic networking knowledge, including TCP/IP, DNS, and DHCP.

Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.

Excellent written and verbal communication, documentation, and time-management skills.

Ability to work independently and collaboratively in a team environment.

Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+

CompTIA Network+

Microsoft 365 Fundamentals (MS-900)

ITIL Foundation (v4).

Apply Now

Refine Your Search

active directory engineer jobs in england

Systems Engineer

Systems Engineer

Desktop Support Engineer

1st Line IT Support Engineer

Network and IT Engineer

Messaging & Directory Services Engineer

Service Desk Engineer

Associate Technical Support Engineer

End User Support Engineer

QA Engineer

Systems Support Engineer

IT Infrastructure Engineer

Cloud Support Engineer

ICT User Support Engineer

Support Engineer

DevOps Engineer

Onsite Support Engineer

Threat Detection Engineer

Intune Engineer

IT Incident Management & Resolution Engineer

I want to receive the latest job alerts for active directory engineer in england

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