Caller Work, Jobs in England (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Call Handler (Out of Hours)
careium —Blackburn
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Flexible schedule
Receptionist
BidvestNoonan —London
- £31,500 a year
- Full-time
- Communication skills
Quick apply
Contact Centre Advisor
Ancaster Group —London
- £27,100 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
9d
Call Handler
SinglePointCalls Ltd —Daventry
- £13.00 - £15.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
3d
Admin Support
K & W Healthcare —London
- £12.71 - £13.00 an hour
- Part-time
- In-person
Quick apply
ICC Call Handler - Broughton, Preston
North West Ambulance Service NHS Trust —Preston
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
3d
ICC Call Handler - Middlebrook, Bolton
North West Ambulance Service NHS Trust —Bolton
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
3d
Administrator
Optima UK INC Ltd —Tipton
- £14.75 - £15.00 an hour
- Data entry
7d
Call Handler
One Claims Management —Rawtenstall
- £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Military
- Free parking
- Health & wellbeing programme
Quick apply
3d
ICC Call Handler - Parkway, Manchester
North West Ambulance Service NHS Trust —Manchester
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
3d
Antenatal Administrator
Royal Surrey NHS Foundation Trust —Guildford
- £27,106 - £28,850 a year
- Part-time
- Communication skills
8d
Switchboard Operator
Rock Management Services Ltd —Oxford
- £24,300 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
3d
Administration Assistant
Wilkin Chapman Solicitor —Louth
- Full-time
- Administrative experience
13d
Receptionist/Administrator
West London Medical Centre —Uxbridge
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Resident Services & Leasing Assistant
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Receptionist
Williams Lea —London
- £31,692 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Referral programme
8d
Enquiry Centre Advisors
Capita —Stafford
- From £26,227.50 a year
- Full-time
7d

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

caller jobs in england

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Contact Centre Advisor (Night Shift)

Call Handler (Out of Hours)

Receptionist

Contact Centre Advisor

Call Handler

Admin Support

ICC Call Handler - Broughton, Preston

ICC Call Handler - Middlebrook, Bolton

Administrator

Call Handler

ICC Call Handler - Parkway, Manchester

Antenatal Administrator

Switchboard Operator

Health Advisor - 111/999 Call Taker

Administration Assistant

Receptionist/Administrator

Resident Services & Leasing Assistant

Receptionist

Enquiry Centre Advisors

I want to receive the latest job alerts for caller in england

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