community support specialist Work, Jobs in england (with Salaries)

Associate Specialist- Community Support
Zwift —London
- Remote
- Communication skills
Quick apply
Police Officer - Milton Keynes
British Transport Police —Milton Keynes
- £32,472 - £50,256 a year
- Communication skills
Quick apply
Clinical Support Worker
Sherwood Forest Hospitals NHS Foundation Trust —Mansfield
- £25,760 - £27,476 a year
- Part-time
2d
Peer Support Specialist
Sussex Partnership NHS Foundation Trust —Newhaven
- £28,392 - £31,157 a year
- Part-time
- Travel
5d
Community and Content Specialist
Ideagen —Ruddington
- Full-time
- In-person
Admin
West London NHS Trust —Hounslow
- £17.66 - £17.87 an hour
- Part-time
- Organisational skills
4d
Police Officer - Wolverhampton, Birmingham, Leicester, Coventry, Peterborough and Nottingham
British Transport Police —Birmingham
- £32,472 - £50,256 a year
- Communication skills
Quick apply
Ecosystem Technical Support Specialist (Hybrid)
Motorola Solutions —Westminster
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Travel
- Employee stock purchase plan
- Annual leave
6d
Sociotherapist
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- IT
9d
Personal Assistant
Celestial Commercial Limited —London
- £20 - £30 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Flexitime
Quick apply
19h
Community Support Worker - DART
Brighton & Hove City Council —Brighton
- £29,064 - £31,022 a year
- Full-time
- Hospital
- Presentation skills
- AI
12d
Community Support Worker
Nottinghamshire Healthcare NHS Foundation Trust —Carlton
- £25,760 - £27,476 a year
- Full-time
- Nursing
3d
Casual Community Support Worker
Lancashire County Council —Skelmersdale
- £13 - £45 an hour
- Full-time
Trainee High Intensity Therapist - Counsellor
Mersey Care NHS Foundation Trust —St Helens
- £39,959 - £48,117 a year
- Full-time
- Presentation skills
3d
Specialist Support Teacher
Liverpool City Council —Liverpool
- £32,916 - £51,048 a year
- Hybrid work
- School
- Employee assistance programme
Youth Support Worker-in-Charge
Tower Hamlets —London
- £39,807 - £41,637 a year
- Annual leave
- Sick pay
Specialist Support Worker
The Salvation Army —Milton Keynes
- £31,574 a year
- Full-time
Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Part-time
2d
Digital Engagement Executive (Email)
AlzheimersSociety —London
- £31,949 - £37,498 a year
- Remote
6d
Community Support Worker
Two Saints —Sandown
- £25,974 - £26,474 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

I want to receive the latest job alerts for community support specialist in england

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Associate Specialist- Community Support

Zwift -
London

Quick apply

Job details

Qualifications

Cycling
Communication skills

Full job description

Location: Remote- Eligible UK locations

About the role and about You:

The Associate Specialist - Community Support is a highly autonomous role, requiring you to independently manage and resolve complex troubleshooting issues for our customers. You excel at building rapport with both customers and colleagues by skillfully adapting your communication style to maximize the effectiveness of every interaction. Your inherent curiosity and customer-centric approach drive you to not only find the right solution for every problem but also to develop a deep, detailed understanding of all Zwift products.

What you'll do:

Be the frontline representative for complex troubleshooting contacts relating to Zwift products, owning customer issues and efficiently guiding customers to a solution
Lead by example in achieving support KPIs, setting a high bar for quality, efficiency, and a low effort customer experience across the team
Identify recurring issues and trends, and proactively suggest process or product improvements to the Community Support specialists.
Act as a subject-matter expert on Zwift software, subscriptions, hardware compatibility, and policies, subscriptions, hardware compatibility, and policies
Collaborate with the appropriate Community Support teams and Business Process Outsourcing (BPO) partners to enhance the skills and capabilities of the frontline teams.

What we're looking for:

Proven experience handling and resolving complex customer cases
Strong and adaptable written communication skills with a friendly, clear, and professional tone
Deep knowledge of bikes and cycling-related hardware, paired with the ability to translate technical details into practical guidance for customers of all experience levels, helping them feel confident and supported.
High emotional intelligence and a customer-first mindset
Ability to work independently in a fast-paced, evolving environment

Bonus points:

Experience with the Zwift platform
Experience with indoor cycling and/or training platforms
Experience handling customer cases via a variety of channels (email, chat, phone, forums)
Previous role working alongside a BPO/outsourced customer service teams

If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified.

How to stand out among the rest:

Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.

We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing [email protected].

Zwift, Inc. is an Equal Opportunity Employer.

Quick apply

Refine Your Search

community support specialist jobs in england

Associate Specialist- Community Support

Police Officer - Milton Keynes

Clinical Support Worker

Peer Support Specialist

Community and Content Specialist

Admin

Police Officer - Wolverhampton, Birmingham, Leicester, Coventry, Peterborough and Nottingham

Ecosystem Technical Support Specialist (Hybrid)

Sociotherapist

Personal Assistant

Community Support Worker - DART

Community Support Worker

Casual Community Support Worker

Trainee High Intensity Therapist - Counsellor

Specialist Support Teacher

Youth Support Worker-in-Charge

Specialist Support Worker

Patient Pathway Administrator

Digital Engagement Executive (Email)

Community Support Worker

I want to receive the latest job alerts for community support specialist in england

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected