front desk coordinator Work, Jobs in england (with Salaries)

Patient Coordinator/Receptionist
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
5d
Treatment coordinator receptionist
Pond Square Dental Practice —London
- £24,420.00 - £46,457.74 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
1d
Reception / Office Coordinator
Huntress —Hammersmith and Fulham
- £15.50 - £16.00 an hour
- Temporary
- Organisational skills
- Front desk
- Communication skills
13d
Concierge Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Office Co-ordinator Receptionist
Charlesons —Ilford
- Part-time
- IT
Patient Coordinator/Receptionist (Maternity Cover ending on April 2027 )
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
5d
Dental Receptionist/ Patient Coordinator
Heronsgate Dental Group —London
- Up to £30,000 a year
- Full-time
- Hotel
- In-person
- Restaurant experience
- Employee discount
Quick apply
Reception & Office Hospitality Coordinator
Tindall Riley —London
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
Receptionist/Coordinator
Waves Consultancy Ltd —London
- £18,000 a year
- Temporary
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
12d
Dental Receptionist/Administrator/Treatment Coordinator
Thousand Smiles —London
- £13 - £16 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
Receptionist & Facilities Coordinator - Exeter based (Grad Opportunity)
Streets Accountants —Exeter
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Dental Receptionist/Patient Care Co-ordinator
Vitruvian Dental Studio —Barnsley
- From £12.50 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
Patient Coordinator/Receptionist PRESTON
Smart Dental Care —Preston
- From £15 an hour
- Full-time
- Organisational skills
- Communication skills
- Paid training
- Employee discount
Quick apply
Patient Services Coordinator/Receptionist - Business Admin Level 3 Apprenticeship w/ Clinical Coding
Waterhouses Medical Practice —Stoke-on-Trent
- £10 an hour
- Part-time
- Administrative experience
- Organisational skills
- IT
Quick apply
Care Coordinator (Medical Receptionist) Part-Time
Strayside Health —Harrogate
- £13.38 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
2d
Care Co-ordinator (Receptionist)
Alma Medical Centre —Southampton
- £25,000 - £27,982 a year
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
Dental Receptionist/Patient Treatment Coordinator (Full-Time)
Kingston Dental Clinic —Kingston upon Thames
- £24,000 - £30,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
2d
Medical Receptionist/ Care Co-ordinator
Ashworth Street Surgery —Rochdale
- £13.03 an hour
- Full-time
- Customer service
- Administrative experience
- Front desk
- Employee discount
Quick apply
2d

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Patient Coordinator/Receptionist

IVI London
London

Quick apply

Job details

Permanent | Full-time
£30,784 a year
5 days ago

Qualifications

French
Customer service
Word processing
Time management
Office experience

Full job description

The Patient Coordinator/Receptionist is responsible for supporting new patients through their treatment journey, from enquiries to initial consultation and through to treatment completion.

They are the service and care provider for each new patient. They are accountable for championing the delivery of the core values of IVI RMA delivering service excellence, achieving targets and KPIs and positive management of the entire patient journey.

As a key first point of contact, you will ensure every interaction is welcoming, professional and aligned with our high standards of care. You'll play an important role in supporting the patient journey and assisting the clinical teams, while maintaining effective communication across the wider multidisciplinary group.

Key Responsibilities

Develop a strong understanding of the clinic’s services to support sensitive and accurate communication with patients.
Welcome all patients, visitors, and contractors to the clinic, ensuring a warm, professional, and reassuring experience.
Provide treatment quotations and clear explanations of associated costs, ensuring patients understand their options and feel confident in their next steps.
Support patients throughout their journey — from first enquiry to follow-up — helping them feel informed, supported, and cared for at every stage.
Manage visitor check-in, issue passes, and maintain accurate records in line with safety and security procedures.
Keep reception and waiting areas clean, well-presented, and fully stocked — creating a calm and comfortable environment.
Provide up-to-date and accurate information in person and by phone to patients, prospective patients, and healthcare professionals. Escalate clinical queries where appropriate.
Process payments and, where needed, follow up on outstanding balances in line with clinic policy.
Assist the wider team with administrative tasks such as producing letters, reports, and posters.
Update patient case notes and electronic records with care and accuracy, safeguarding confidentiality at all times.
Maintain the integrity of the clinic's patient database — checking details, producing labels, and correcting records where necessary.
Manage appointment changes when requested by patients or staff, ensuring schedules are updated correctly.
Support the team during patient-facing events such as open evenings.
Open and distribute daily post in a timely and secure manner.
Maintain focus and attention to detail while working with sensitive data, even under pressure.
Take accountability for your own performance and personal development, including appraisals and goal setting.
Complete all mandatory training and ensure records (e.g. fire safety, workstation assessment) are kept up to date.
Uphold patient confidentiality in accordance with HFEA regulations, GDPR, and clinic policies.
Follow all data security protocols, including the safe handling of sensitive information and access to systems.

Knowledge & Experience

Experience delivering high-quality customer service in a front-of-house or client-facing role
Skilled in using word processing and office software
Able to manage a varied workload independently and with good time management
Experience in a healthcare or clinical environment (desirable)

Skills

Excellent interpersonal and customer service skills
Strong organisational and problem-solving ability
Comfortable working in a fast-paced, team-based environment
Calm and professional when dealing with sensitive or challenging situations
Confident using IT systems, data entry, and patient record management
Fluent in spoken and written French (desirable)
Able to prioritise tasks and work independently without supervision

Personal Attributes

Professional and approachable at all times
Clear, confident communicator with good attention to detail
Discreet, respectful and trustworthy with confidential information
Adaptable, proactive and open to change
Positive and collaborative mindset

Job Types: Full-time, Permanent

Pay: £30,784.00 per year

Ability to commute/relocate:

London W1G: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is your current notice period?
Are you happy travelling to Wimpole Street in London?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front desk coordinator jobs in england

Patient Coordinator/Receptionist

Treatment coordinator receptionist

Reception / Office Coordinator

Concierge Coordinator, Pre-Opening - The St. Regis London

Office Co-ordinator Receptionist

Patient Coordinator/Receptionist (Maternity Cover ending on April 2027 )

Dental Receptionist/ Patient Coordinator

Reception & Office Hospitality Coordinator

Receptionist/Coordinator

Dental Receptionist/Administrator/Treatment Coordinator

Receptionist & Facilities Coordinator - Exeter based (Grad Opportunity)

Dental Receptionist/Patient Care Co-ordinator

Patient Coordinator/Receptionist PRESTON

Patient Services Coordinator/Receptionist - Business Admin Level 3 Apprenticeship w/ Clinical Coding

Care Coordinator (Medical Receptionist) Part-Time

Care Co-ordinator (Receptionist)

Dental Receptionist/Patient Treatment Coordinator (Full-Time)

Medical Receptionist/ Care Co-ordinator

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