Transport officer Work, Jobs in Erith, Gtl (with Salaries)

Contact Centre Officer (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- £27,204 - £29,859 a year
- Full-time
- Customer service
Prisoner Escort & Custody Driver
Serco Plc —Belvedere
- £27,220 - £39,604 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
IASS Officer
LondonBoroughofBexley —Bexleyheath
- £19,521 - £20,392 a year
- Communication skills
- Annual leave
8h
Prisoner Custody Officer
Serco Plc —Woolwich
- £27,220 - £30,172 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Cash in Transit Driver
NCR Atleos —Dagenham
- £35,766.10 a year
- Overtime
- Annual leave
- Employee discount
Quick apply
3d
Implementation Project Manager – New Sites
Hozah —Croydon
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Contracts
Quick apply
9d
Building Safety Levy Collection Officer
LondonBoroughofBexley —Bexleyheath
- £36,372 - £40,698 a year
- Administrative experience
- Annual leave
8d
Inclusion Support Officer
LondonBoroughofBexley —Bexleyheath
- £31,606 - £33,931 a year
- Hybrid work
- School
- Annual leave
11d
Resettlement and Support Officer
Newham Council —Stratford
- £40,182 - £42,060 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
2d
EV Support Officer
Triple 3 Healthcare Group Limited —London
- £24,420.00 - £41,119.43 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Transport Officer
Haberdashers’ Elstree Schools —Elstree
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Store discount
Quick apply
7d
Field Officer - Electronic Monitoring
Serco Plc —Chelmsford
- £30,702 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Housing Solutions Officer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
7d
Band 3 Nuclear Protective Security Inspector
Office for Nuclear Regulation —London
- £71,196 - £81,794 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Relocation assistance
- Annual leave
14d
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
11d
Facilities Officer
The Thinking Schools Academy Trust —Chatham
- £26,866 - £31,179 a year
- Monday to Friday
- Microsoft Access
- Maintenance
- Microsoft Office
- Employee assistance programme
- Referral programme
1d
Pre-Construction Manager
Multi Services (Kent) Ltd —London
- £55,000 - £65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
R2R103904 - Brokerage Officer - Fixed Term Contract July 2027
South End City Council —Southend-on-Sea
- £39,152 a year
- Hybrid work
- Microsoft Powerpoint
- No degree
- IT
- Annual leave
Emergency Planning and Business Continuity Officer
LondonBoroughofBexley —Bexleyheath
- £38,838 - £44,610 a year
- Annual leave
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- Customer service
- English
- Administrative experience

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Contact Centre Officer (Headquarters, Chelmsford)

Essex Police and Kent Police -
Chelmsford

Apply Now

Job details

Full-time
£27,204 - £29,859 a year

Qualifications

Driving Licence
Customer service
GCSE

Full job description

Contact Centre Officer

Full time opportunities (average of 37 hours per week), working a rotating shift pattern of 6 on 4 off (2 early's, 2 lates and 2 nights), covering a 24 hour period 7 days a week, based in Chelmsford. Initial training may be based in Chigwell or Chelmsford. Please note that public transport does not serve Chigwell site, therefore you must have access to your own transportation. Transport provision/support may be available if required.

The salary for this role is £27,204 to £29,859 per annum exclusive of shift and weekend working allowance, (up to £32,644 to £35,830 per year inclusive of 20% shift allowance, when the full range of shift patterns are worked), this role will still operate on a rotating shift pattern covering a 24/7 period 365 days per year.

About the role

Be the first point of contact for emergency and non-emergency contact to the police service, both from members of the public and partner agencies. Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national and organisational service level agreements and take appropriate response action.

What will you be doing?

Identify the purpose and nature of each contact by eliciting relevant and sufficient information to enable an accurate and timely assessment of appropriate means of resolution.
Assess Threat, Harm, and Risk, and identify the appropriate action to resolve or determine the appropriate agency, deployment grading, and priority of contacts.
Manage customer expectations regarding the service that can be provided by giving advice and taking appropriate action.
Maintain accurate records of relevant information using appropriate systems to ensure an audit trail and to measure and improve performance.

What qualifications and experience do you need?

GCSE in English at grade C or above, or equivalent qualification.
Previous experience of working within a call centre or customer service environment.
Excellent verbal and written communications skills are essential in order to communicate with those contacting the police, deal assertively and courteously with all enquires whilst managing expectations.
The ability to learn and use a variety of computer based systems as the post holder will be required to become proficient in the use of Essex Police systems including command and control, crime recording and intelligence, as well as national police databases.
Ability to work flexibly on a shift pattern that covers working 24 hours a day, all year round.
To be able to work effectively as part of a team without supervision.

Note for potential candidates:-

Location of the role is based at Essex Police HQ, Chelmsford. or Great Dunmow, Essex. If you do not have a driving licence, we recommend checking public transport to ensure you are able to attend all shifts, as public transport is very limited early morning and late nights.

Please note: Training may be held at different police premises within Essex, so you must be prepared to attend different locations. We have a fall back location based at Great Dunmow and Chigwell that is used occasionally, you will need to ensure that you are able to attend all locations and when required, dependent on operational requirements..

To view the full job description, please click here.

All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.

Essex Police welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender, sex (or gender), employment status.

Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at [email protected] stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK. All applications must have lived in the UK continuously for the past three years.

Essex Police is an equal opportunities employer. Communications may be recorded for monitoring purposes.

Apply Now

Refine Your Search

transport officer jobs in erith, gtl

Contact Centre Officer (Headquarters, Chelmsford)

Prisoner Escort & Custody Driver

IASS Officer

Prisoner Custody Officer

Cash in Transit Driver

Implementation Project Manager – New Sites

Building Safety Levy Collection Officer

Inclusion Support Officer

Resettlement and Support Officer

EV Support Officer

Transport Officer

Field Officer - Electronic Monitoring

Housing Solutions Officer

Band 3 Nuclear Protective Security Inspector

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

Facilities Officer

Pre-Construction Manager

R2R103904 - Brokerage Officer - Fixed Term Contract July 2027

Emergency Planning and Business Continuity Officer

Customer Support Officer (UK)

I want to receive the latest job alerts for transport officer in erith, gtl

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