Field administrator Work, Jobs in Esher, Sry (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
5d
Trainee Bookeeper / Accounts administrator
Bigmore Associates Limited —Walton-on-Thames
- £25,625 a year
- Full-time
- Hybrid work
- In-person
- Work from home
- Life insurance
Quick apply
2d
Commercial Administrator / Junior Quantity Surveyor
Signix Ltd. —Chertsey
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
6d
Care Scheduler and Coordinator
Right at Home Reigate and Crawley —Reigate
- £26,000 - £30,000 a year
- Holidays
- Microsoft Outlook
- Communication skills
Quick apply
Course Administrator (50051619)
University of Westminster —London
- £32,185 - £35,066 a year
- Computer literacy
- Microsoft Office
- Administrative experience
2d
Patient Pathway Administrator - Cardiology
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £30,630 - £32,346 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
4d
Field Support Administrator
Lanes Group —Colnbrook
- £27,081 a year
- Full-time
- Customer service
- Human resources
- Communication skills
Quick apply
9d
Administrator
GT Stewart Limited —London
- £27,007.49 - £27,007.50 a year
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
Quick apply
11d
Facilities Management Administrator
The Well Group Limited —Northwood
- £30,000 - £35,000 a year
- Full-time
- English
- Accounting
- SharePoint
- Free parking
Quick apply
5d
Environment, Health and Safety Specialist
Anthropic —London
- £110,000 - £140,000 a year
- Hybrid work
- Computer literacy
- Bachelor's degree
- Computer skills
- Flexible schedule
Office Administrator
United Reformed Church - Southern Synod —London
- £30,261 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Business Admin Apprentice
Royal Albert Hall —London
- £25,207 a year
- Weekend availability
Systems Administrator
Edithorizon Solutions —London
- £65,000 a year
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Free parking
Quick apply
9d
Commercial Service Administrator
BSW Heating Ltd —Kenley
- £12.93 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Free parking
- Referral programme
Quick apply
6d
Service Administrator
AGSE Global Services UK Ltd —Slough
- £26,436.80 - £30,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Referral programme
Quick apply
Operations Administrator
University College London —London
- £36,433 - £42,891 a year
- Weekend availability
- Doctoral degree
- Databases
- Human resources
- Annual leave
- Employee assistance programme
11d
Office Administrator & Receptionist
One Welbeck Endoscopy —London
- £28,800 a year
- Full-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
Business Operations Coordinator - P/T
Information Governance Services —London
- £33,000 - £40,000 a year
- Part-time
- Hybrid work
- English
- Administrative experience
- Business development
- Annual leave
- Work from home
Quick apply
CRM Booking Agent Administrator
Barry's Lock's Ltd —Islington
- £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- English
Quick apply
10d
Business Support Administrator
Kingston University —Kingston upon Thames
- £34,007 - £38,379 a year
- Call to connect
- Doctoral degree
- Administrative experience
- University
9d

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Administrator - Program & Project Management

HCLTech -
London

Apply Now

Job details

5 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

field administrator jobs in esher, sry

Administrator - Program & Project Management

Trainee Bookeeper / Accounts administrator

Commercial Administrator / Junior Quantity Surveyor

Care Scheduler and Coordinator

Course Administrator (50051619)

Patient Pathway Administrator - Cardiology

Field Support Administrator

Administrator

Facilities Management Administrator

Environment, Health and Safety Specialist

Office Administrator

Business Admin Apprentice

Systems Administrator

Commercial Service Administrator

Service Administrator

Operations Administrator

Office Administrator & Receptionist

Business Operations Coordinator - P/T

CRM Booking Agent Administrator

Business Support Administrator

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