Retention manager Work, Jobs in Esher, Sry (with Salaries)

Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
11d
Centre Manager - Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Budgeting
- Training & development
Quick apply
Project Manager
KLG Property Group Ltd —Elmbridge
- £300 - £350 a day
- Hybrid work
- Quality control
- Travel
- Contracts
Quick apply
2d
Deputy Manager – Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £40,000 a year
- Full-time
- Supervising experience
- Rehabilitation centre
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
Patient Services Manager
Physio on the Green —London
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Administrative experience
Quick apply
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Sales and Client Relations Manager
Airport Facilities Maintenance Limited —Crawley
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
10d
Early Years Director
Kinderzimmer UK —London
- Full-time
- Hybrid work
- Team management
- Recruiting
- Budgeting
- Free parking
- Work from home
Quick apply
13d
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
18h
Human Resource Business Partner - Generalist
Demo160: Core Template TEMC —London
- £76,000 - £115,000 a year
- Full-time
- Management
- Customer service
- English
- Annual leave
Sales & Customer Success Manager
Info Technology Supply Ltd —Harrow
- £42,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Presentation skills
- Work from home
- Life insurance
Quick apply
Research Manager/Associate Director - Client Success - Channel Performance
Ipsos —London
- £100,000 - £700,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
Head Trainer F45 Training Teddington
F45 Training Teddington —Teddington
- £30,000 - £35,000 a year
- Weekend availability
- Management
- Mentoring
- Recruiting
- Flexitime
- Referral programme
Quick apply
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Business Administration Manager
Signature Senior Lifestyle —Ascot
- £34,650 - £42,350 a year
- Remote
- Administrative experience
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
3d
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Swimming School Manager – Part Time (12 hours per week)
St Margaret's School —Bushey
- £8,000 - £9,000 a year
- Part-time
- Mentoring
- Recruiting
- In-person
- Free parking
Quick apply
Customer Service Manager
SAFEGUARD PEST CONTROL —Westerham and Crockham Hill
- £40,000 a year
- Overtime
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
13h

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retention manager jobs near esher, sry

Charter Manager (Private Jet and Helicopter Charter)

Starflight Aviation LTD
Farnborough

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year

Benefits

Free parking
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

CRM software
Sourcing
Driving Licence
Client engagement
Customer service
Business development
Partnership building
Organisational skills
Relationship management
Communication skills
A Level
Negotiation

Full job description

About Starflight:

Beginning operations in 1990, Starflight Aviation has been providing ad-hoc private jet and helicopter charter solutions for over 30 years.

Our keen eye for detail, personable staff, and dedication to safety, security and confidentiality led us to originally specialise in travel for the music and entertainment industry. Upholding those same qualities, we are proud of our now diverse client base, working with some of the largest companies in the world, high net worth individuals, sporting, music and entertainment talent, government officials, and royalty.

With our UK headquarters at Farnborough Airport, regional head office in New York (Teterboro Airport), and sales offices in Chicago, Florida, Phoenix and Washington DC, Starflight has the ability and expertise to provide private charter anywhere in the world.

Job Description:

Starflight Aviation are seeking an ambitious and driven Charter Manager to join our team, specialising in private jet and helicopter charter. The role is based on site at our Farnborough Airport offices.

This is a fast-paced, client-facing position at the heart of charter sales and flight operations. You will manage private charter bookings from initial enquiry through to completion, acting as a trusted advisor to our prestigious clientele. We welcome candidates with experience in private or general aviation who are eager to develop their careers within a dynamic, supportive environment.

Working closely with the Senior Charter Manager and Director of Charter Sales, you will oversee the end-to-end coordination of charter flights, including flight setup and preparation of detailed flight briefs. You will be responsible for building and maintaining a strong sales pipeline, confidently engaging with high-net-worth individuals, and liaising directly with clients and airline partners at every stage of the charter journey to consistently deliver service that exceeds expectations.

In addition to core working hours, following an initial embedding and training period, you will join an on-call duty roster to provide out-of-hours cover during evenings, weekends, and national holidays. This ensures continued support of Starflight Aviation’s 24/7, 365-day service offering, with on-call responsibilities shared across the team.

Salary Expectations:

Starting salary of £50,000 - £60,000 per annum, depending on experience.

Benefits Include:

- Annual company performance-based bonus.

- Annual generous Christmas bonus.

- National and international travel opportunities.

- 24 days statutory holiday.

- Time off in lieu for working weekend / holidays.

- Pension scheme with up to 5% employer contribution.

- Private healthcare after completing probation period.

Job Responsibilities:

- Manage the complete charter process from initial enquiry through to successful trip completion.

- Source and negotiate aircraft worldwide, securing the most suitable solutions for each client's requirements.

- Prepare accurate, competitive charter quotations and manage the sales process through to confirmation.

- Build and maintain long-term relationships with clients, operators and industry partners to generate repeat business.

- Coordinate all operational aspects of confirmed charters, ensuring a seamless experience for clients.

- Monitor live flights and provide support for operational changes and client requests, including out-of-hours when required.

- Proactively identify new business opportunities through networking, referrals and business development activities.

- Maintain accurate client and trip records within the company's CRM and operational systems.

- Represent the company professionally at client meetings, aircraft departures and industry events.

- Ensure all activities are conducted in accordance with company procedures and aviation industry best practice.

Candidate Requirements:

- Minimum 2 years' experience as a Private Jet Charter Manager, Charter Broker or in a similar business aviation charter role.

- Proven experience sourcing, negotiating and managing private aircraft charters from enquiry through to successful trip completion.

- Strong knowledge of the global private aviation market, including aircraft types, operator capabilities, airport infrastructure and charter regulations.

- Commercially minded with excellent negotiation skills and the ability to maximise both client value and company profitability.

- Exceptional customer service skills, with a proven ability to build, develop and maintain long-term relationships with high-net-worth individuals, family offices, corporate clients and industry partners.

- Excellent communication, interpersonal and organisational skills, with the ability to manage multiple time-sensitive requests simultaneously.

- Outstanding attention to detail and a commitment to delivering exceptional service throughout every stage of the charter process.

- Calm, decisive and adaptable under pressure, with the ability to respond effectively to changing client requirements and operational challenges.

- Self-motivated, driven and target-oriented, with a proactive approach to business development and client retention.

- Strong understanding of market dynamics, including aircraft availability, pricing trends, empty legs and supplier relationships.

- IT literate with the ability to quickly learn and utilise CRM, flight sourcing and operational systems.

- Flexible and committed to providing a 24/7 service, including out-of-hours and weekend support on a rota basis where required.

- Willing and able to travel within the UK and internationally at short notice when required.

- Must successfully complete a UK background check prior to employment.

- Must hold a valid full UK driving licence.

- Must have the legal right to work in the UK and be able to provide the relevant documentation.

- Fluency in a second language would be advantageous but is not essential.

Job Types: Full-time, Permanent

Pay: £50,000.00-£60,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Private medical insurance

Ability to commute/relocate:

Farnborough GU14 6XA: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Business Aviation : 2 years (required)

Licence/Certification:

UK Drivers License (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in esher, sry

Charter Manager (Private Jet and Helicopter Charter)

Customer Relationship Manager

Centre Manager - Primrose Lodge

Project Manager

Deputy Manager – Primrose Lodge

Patient Services Manager

Head of Training

Sales and Client Relations Manager

Early Years Director

UK Family Activities Manager

Front of House Manager

Human Resource Business Partner - Generalist

Sales & Customer Success Manager

Research Manager/Associate Director - Client Success - Channel Performance

Head Trainer F45 Training Teddington

Head of Claims

Business Administration Manager

Customer Success Manager

Swimming School Manager – Part Time (12 hours per week)

Customer Service Manager

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