Liaison Work, Jobs in Eston, Nyk (with Salaries)

Tenancy Sustainment Officer
Allium Housing CIC —Hartlepool
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Quick apply
1d
Student Liaison and Engagement Assistant
Queen Elizabeth Sixth Form College —Darlington
- £25,558 - £26,818 a year
- Full-time
- Administrative experience
- In-person
- Sick pay
Quick apply
Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Northallerton
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
12d
Agricultural Liaison Officers
Dalcour Maclaren —Barton
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Crime in Prison Coordinator
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Administrative experience
- Presentation skills
- Annual leave
OFFICE ADMINISTRATOR (PART-TIME)
B&S FORKLIFTS —Billingham
- Part-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
11d
Care Home Manager
Oaklands Manor Care Home Ltd —Cleveland
- £50,000 - £65,000 a year
- Full-time
- Management
- Medication administration
- Nursing home
Quick apply
7d
Civil Project Engineer
PD Ports —Middlesbrough
- Full-time
- Civil engineering
- Engineering
- Master's degree
- Life insurance
Quick apply
5d
Durham EDGE Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Customer service
- University
- No degree
- Annual leave
- Employee assistance programme
10d
Purchasing Manager
NIFCO —Eaglescliffe
- Microsoft Excel
- Analysis skills
- Team management
14d
Hourly Paid Digital Marketing & Content Creator Tutor/ Assessor
Middlesbrough College —Middlesbrough
- £14.89 - £31.84 an hour
- Call to connect
- Social media management
- Annual leave
- Employee assistance programme
Completions Lead
Costain —Stockton-on-Tees
- Full-time
- Engineering
- Microsoft Office
- Presentation skills
MultiSkilled host
CBRE —Darlington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Cyber Security Analyst (Vulnerability Management)
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- English
- Windows
- University
- Annual leave
- Employee assistance programme
6d
Storage Tank Inspector
TÜV Rheinland Industrial Services Ltd. —Stockton-on-Tees
- Overtime
- Hybrid work
- Engineering
- Travel
- Communication skills
- Employee discount
- Flexible schedule
Senior Pensions Administrator (Public Sector)
XPS Pensions Group —Middlesbrough
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
- Referral programme
Senior Administration Officer - Prison Support
HM Prison & Probation Service —Durham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
8d
Project Manager (DSEAR)
RSE —Darlington
- Engineering
- Supervising experience
- Project management
- Employee discount
Supply Chain Manager
Mura Technology —Wilton
- Weekend availability
- Engineering
- ERP systems
- Analysis skills
Quick apply
Project Manager
RSE —Darlington
- Engineering
- Electrical Engineering
- Communication skills
- Employee discount

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Tenancy Sustainment Officer

Allium Housing CIC
Hartlepool

Quick apply

Job details

Permanent | Full-time
From £26,000 a year
1 day ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Driving Licence
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Job Title

Tenancy Sustainment Officer

Reporting to

Operations Manager

Location

North East including Hartlepool based office and travel to surrounding properties (travel across properties required)

Hours

Full Time – 37.5 hours per week

Purpose of the Role

The Tenancy Sustainment Officer is responsible for the day-to-day management of a portfolio of residential properties, ensuring tenants are successfully onboarded, properties are well managed, contractual obligations are met and tenancies are sustained wherever possible.

The role focuses on tenancy management, property management and housing administration to ensure high standards of accommodation and excellent customer service are maintained.

Key Responsibilities

Tenancy Management

Manage an allocated portfolio of residential properties and tenants.
Conduct property viewings and assist with prospective tenant assessments.
Complete tenancy sign-ups, licence agreements and move-in appointments.
Carry out property inductions and explain tenancy obligations.
Maintain accurate tenant records.
Conduct regular property visits and tenancy reviews.
Respond to tenant enquiries and resolve day-to-day housing issues.
Work proactively to sustain tenancies and minimise tenancy breakdown.
Liaise with landlords, contractors and partner organisations where required.

Property Management

Report repairs and maintenance issues.
Monitor completion of maintenance works.
Ensure communal areas (where applicable) remain compliant and well maintained.
Arrange property inspections.
Monitor health and safety matters affecting occupied properties.
Assist with property compliance documentation where required.

Income Collection

Monitor tenant rent accounts.
Collect and monitor any tenant contributions towards ineligible service charges.
Support tenants to maintain regular payments.
Record and reconcile payments accurately.
Identify arrears at an early stage and work with tenants to resolve payment issues.
Escalate persistent arrears in accordance with company procedures.

Tenant Liaison

Act as the main point of contact for allocated tenants.
Assist tenants with housing-related enquiries.
Manage neighbour disputes and anti-social behaviour complaints.
Liaise with local authorities and partner agencies where appropriate.
Promote positive tenancy conduct and compliance with tenancy conditions.

Administration & Reporting

Maintain accurate electronic records.
Produce tenancy reports and property inspection reports.
Record all tenant contact on the company management system.
Monitor key performance indicators for allocated properties.
Assist with regulatory and contractual reporting requirements.
Maintain confidentiality and comply with GDPR.

General Responsibilities

Promote high standards of customer service.
Work collaboratively with colleagues.
Attend training and team meetings.
Maintain professional relationships with landlords, local authorities and contractors.
Undertake any other duties reasonably required by the business.

Person Specification

Essential

Experience within housing, property management or tenancy management.
Excellent communication skills.
Strong organisational skills.
Ability to manage multiple properties and competing priorities.
Good IT skills including Microsoft Office.
Ability to work independently.
Full UK Driving Licence and access to a vehicle.

Desirable

Experience working within social housing, supported housing or the private rented sector.
Knowledge of tenancy law.
Experience managing rent accounts.
Experience working with vulnerable households.
Understanding of Universal Credit housing costs and tenancy administration.
Knowledge of property compliance requirements.

Personal Qualities

Professional and approachable.
Calm under pressure.
Excellent problem solver.
Highly organised.
Reliable and trustworthy.
Empathetic whilst maintaining appropriate professional boundaries.
Able to build positive relationships with tenants and stakeholders.

Key Performance Indicators

Successful tenant move-ins completed.
Tenancy sustainment rate.
Rent and service charge collection performance.
Property inspection completion.
Response times to tenant enquiries.
Property compliance maintained.
Low tenancy abandonment and eviction rates.
Accurate record keeping and reporting.

Salary

Competitive, dependent upon experience.

Benefits

Company pension
Mileage allowance
Mobile phone and laptop
Training and development opportunities
Annual leave entitlement

Pay: From £26,000.00 per year

Benefits:

On-site parking

Experience:

property lettings or residential care: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Hartlepool TS25 1PD

Quick apply

Refine Your Search

liaison jobs in eston, nyk

Tenancy Sustainment Officer

Student Liaison and Engagement Assistant

Tribunal, Dispute Resolution and Complaints Lead

Agricultural Liaison Officers

Crime in Prison Coordinator

OFFICE ADMINISTRATOR (PART-TIME)

Care Home Manager

Civil Project Engineer

Durham EDGE Senior Manager

Purchasing Manager

Hourly Paid Digital Marketing & Content Creator Tutor/ Assessor

Completions Lead

MultiSkilled host

Cyber Security Analyst (Vulnerability Management)

Storage Tank Inspector

Senior Pensions Administrator (Public Sector)

Senior Administration Officer - Prison Support

Project Manager (DSEAR)

Supply Chain Manager

Project Manager

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