Technical support occupations Work, Jobs in Evesham, Wor (with Salaries)

IT Support Apprentice
QA Apprenticeships —Stratford-upon-Avon
- £18,000 a year
- Full-time
- Customer service
- IT
- Phone etiquette
22h
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
16h
IT Support Analyst (1st & 2nd Line)
Campden BRI —Chipping Campden
- £32,000 - £35,000 a year
- Azure
- Customer service
- Windows
- Employee discount
IT Technician (Prep School)
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Windows
- Organisational skills
- IT
- Employee discount
9d
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
2d
Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On
Axiom Technologies —Worcester
- Part-time
- Windows
- In-person
13d
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
Technology Products Support Officer
McHale Komatsu Ltd —Redditch
- Full-time
- CRM software
- Civil engineering
- Microsoft Excel
- Employee assistance programme
Quick apply
13d
Support & Installation Engineer
F&M Telecommunications —Gloucester
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
Quick apply
7d
Digital & Technology Navigator (Tewkesbury Borough)
GRCC —Gloucester
- £27,675 a year
- Full-time
- IT
- In-person
Quick apply
8d
Service Desk Engineer
NFP Corp —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
13d
IT Support Analyst
OneSchool Global —Warwick
- Full-time
- Azure
- Windows
- IT
- Free parking
- Referral programme
IS Service Desk Technician
Gallagher —Warwick
- Azure
- IT
- Communication skills
13d
Schools IT Technician
Chestnut Infrastructure Ltd —Hereford and Worcester
- £26,500 a year
- Full-time
- Customer service
- Computer networking
- IT
- Sick pay
Quick apply
1h
Customer Experience Professional
Air Products and Chemicals —Worcester
- Weekend availability
- Hybrid work
Quick apply
SAP Systems Trainer
Contechs Consulting Limited —Solihull
- Up to £39.90 an hour
2d
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
2d
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
IT Apprentice
University of Worcester —Worcester
- £23,886 a year
- Full-time
- Customer service
- Mentoring
- IT
9d
Technical Account Manager
PIB Group Services Ltd. —Warwick
- Hybrid work
Quick apply
6d

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IT Support Apprentice

QA Apprenticeships -
Stratford-upon-Avon

Apply Now

Job details

Full-time
£18,000 a year
22 hours ago

Qualifications

Customer service
GCSE
Telecommunication
IT
Phone etiquette
Communication skills

Full job description

About BDR Voice and Data:

BDR Voice and Data is a growing communications and IT services provider, delivering reliable voice, data, and IT solutions to business customers. We pride ourselves on excellent customer service, technical expertise, and developing talent from the ground up.

About the role:

We are looking for a motivated and enthusiastic ICT Level 3 Apprentice to join our First Line Incident Management Team. This is an excellent opportunity for someone starting their career in IT and telecommunications, gaining hands on experience while working towards a recognised qualification. You’ll be the first point of contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service.

Responsibilities:

Acting as first-line support for incoming incidents via phone, email, and ticketing systems
Logging, categorising, and prioritising incidents accurately
Providing basic technical support for: IT systems and hardware, network and connectivity issues, and voice and telephony services
Troubleshooting issues using knowledge bases, and guidance from senior engineers
Escalating unresolved incidents to second-line or third-line teams when required
Communicating clearly with customers, keeping them informed of progress
Maintaining accurate documentation and ticket notes
Supporting general IT and operational tasks as required

Desirable skills:

A genuine interest in IT, networking, and telecommunications
Strong communication skills and a polite, professional phone manner
Willingness to learn and take feedback on board
Good problem-solving skills and attention to detail
Basic IT knowledge (e.g. Windows, hardware, networking fundamentals)
No previous IT experience required — full training provided

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, 9am - 5:30pm Monday to Thursday, 9am - 5pm on Fridays

Benefits:

Trips abroad
Staff nights out
Breakfast

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

technical support occupations jobs in evesham, wor

IT Support Apprentice

IT Support Analyst

IT Support Analyst (1st & 2nd Line)

IT Technician (Prep School)

IT Technician

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On

First Line Support Analyst

Technology Products Support Officer

Support & Installation Engineer

Digital & Technology Navigator (Tewkesbury Borough)

Service Desk Engineer

IT Support Analyst

IS Service Desk Technician

Schools IT Technician

Customer Experience Professional

SAP Systems Trainer

IT Support Engineer

IT Support Analyst

IT Apprentice

Technical Account Manager

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