Sales representative Work, Jobs in Evesham (with Salaries)

Customer Services Executive
Robert Welch Designs —Evesham
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer literacy
- In-person
- Free parking
- Work from home
Quick apply
3d
Internal Sales
Powerland Industries Ltd —Kinwarton
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Driving
- Negotiation
- Free parking
- Employee discount
Quick apply
4d
External Sales Representative
First Service Frozen Foods Limited —Bromsgrove
- From £24,000 a year
- Computer literacy
- Business development
- Computer skills
Quick apply
2d
Internal Sales Representative
SRM Electrical Ltd —Warwick
- £25,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Technical Ecology Sales Advisor
Wildcare Limited —Moreton-In-Marsh
- £36,000 - £45,000 a year
- Full-time
- CRM software
- Master's degree
- Business development
- Free parking
- Work from home
Quick apply
Insurance Sales Agent
Neilson Financial Services —Gloucester
- £30,000 - £40,000 a year
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Pre Sales Representative
PIB Group Services Ltd. —Gloucester
- Office experience
Quick apply
Sales Executive (MarTech) - remote job
CDXP Me —Kington
- Remote
- CRM software
- English
- Business development
Sales - Sales Advisor - UK
New Look —Redditch
- Part-time
- Customer service
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Business development
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Solar Sales Representative
cozyhome solutions ltd —Leamington Spa
- £45,420.00 - £75,211.79 a year
- Full-time
- Customer service
- Driving
- Travel
Quick apply
1d
Technical Sales Coordinator
Matcon Limited —Evesham
- Full-time
- CRM software
- Schematics
- Continuous improvement
Digital Solutions Sales Representative
Doka —Kenilworth
- Up to £100,000 a year
- Full-time
- Remote
- Business development
- Travel
- Business
- Annual leave
- Life insurance
Inside Sales Representative
Ott —Redditch
- Full-time
- CRM software
- In-person
- Communication skills
1d
Field Sales Representative - Ferrero Grocery
Field Sales Solutions —Cheltenham
- £27,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Negotiation
- Flexible schedule
Quick apply
Sales Executive
Verisure Services (UK) Limited —Leamington Spa
- Full-time
- Communication skills
Quick apply
Sales Executive
Sealed Air —Malvern
- Customer service
- Business development
Deputy Manager
Iceland —Redditch
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
Saddle Expert / Sales representative in the UK
Voltaire Group —Worcester
- Full-time
- Remote
Quick apply
16h
Sr. Technical Sales Representative (IRI7)
VSE AVIATION —Gloucester
- Full-time
- English
- Master's degree
- Business development

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sales representative jobs near evesham

Customer Services Executive

Robert Welch Designs
Evesham

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Company pension
Work from home
Employee discount
Life insurance
On-site parking

Qualifications

Live chat
Sales support
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
Computer literacy
Stakeholder liaison
NetSuite
Internal department liaison
Complaint handling
E-commerce
Customer loyalty building
Relationship management
Customer interaction
Communication skills

Full job description

Customer Services Executive

Robert Welch Designs is known for exceptional design, quality, and functionality. The family-run company is an international brand with an extensive range of award-winning kitchen knives and utensils, cutlery and other tableware.

Based: Evesham, Vale Business Park.

Hours: 37.5 hours per week – will include weekend working, either a Saturday or a Sunday.

Hybrid working pattern: our current in-office day is a Wednesday.

Additional office attendance will be required for training purposes, as needed.

Outline:

You will primarily champion the needs of our customers within Robert Welch. You will have excellent communication skills (written and verbal) and the ability to build strong customer relationships instantly via all channels of communication.

You will be required to maintain the delivery of a world-class customer service to our customers, ensuring speed and quality in every interaction.

You will strive to maintain good relationships with existing clients, gaining repeat business wherever possible. We want our team members to be empowered to go above and beyond, exceeding customer expectations. From time to time, and as directed by your line manager, you will be required to support other customer service representatives within the business.

General Telephone Reception

· Call answering, handling telephone orders, and call forwarding

Daily Key Activities

Handling high volumes of end user enquiries via all channels of communication
Provide product aftercare, purchasing advice, and sales support
Resolving queries & questions for all of your allocated inboxes in both Re:Amaze and Outlook with speed and accuracy, using clear and accurate communication skills within the allotted SLA
Resolving courier issues, liaising with our courier provider GFS on behalf of customers
Respond daily to all FeeFo & Trustpilot reviews
Action Shopify Fallback emails
Action Shopify Fraud Alert emails
Action Amazon enquires within the SLA
Action Retail Mail Order & Website Refunds
Action Age Verification throughout the day
Cover live chat
Order entry, checking stock status, and taking telephone payments
Monitor ‘on hold’ status orders in NetSuite
Monitor & action RMA returns in NetSuite
Monitor Age Checked pending customers in NetSuite

Customer complaint resolution

Timely resolution of complaints & customer issues
Escalation of service product fault issues as needed

Monitoring & resolving e commerce and website issues

Improving customer journey and conversions by feeding key improvement to the e-Commerce Team

Liaising with other internal departments

Liaising with the Stock Control Team
Resolving stock issues and queries on behalf of customers
Resolving customer product issues
Escalating potential quality issues with the Manager of Quality Control
Liaising with e-Commerce Team Raise any potential issue that may impact the customer experience with the relevant department
Regular communication with Accounts & the wider Warehouse Team

You may be required to undertake additional duties across the business from time to time. There may also be occasions where you are asked to work from an alternative location, as required by business needs.

Knowledge, Skills & Experience

Candidates should have experience in a similar role
Passionate and enthusiastic about delivering world class customer service
Computer skills and knowledge, ability to grasp new processes quickly
Strong communication and influencing skills
Proactive approach to servicing customers, ability to build relationships via all channels of communication
Capable to work well under pressure
Proven experience of complaint resolution
Highly organised and accurate with a logical mindset with an excellent attention to detail

Additional Requirements

During peak times you will be asked to work additional hours to help support the additional workload. You may be required to attend occasional product training sessions. Paid overtime or, time in lieu will be given for any overtime worked during busy periods.

To Apply:

Please send your up-to-date CV and covering letter detailing your current salary to us

Benefits:

Company pension
Employee discount
Free parking
Life insurance
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

sales representative jobs in evesham

Customer Services Executive

Internal Sales

External Sales Representative

Internal Sales Representative

Technical Ecology Sales Advisor

Insurance Sales Agent

Pre Sales Representative

Sales Executive (MarTech) - remote job

Sales - Sales Advisor - UK

Business Development Manager (IT)

Solar Sales Representative

Technical Sales Coordinator

Digital Solutions Sales Representative

Inside Sales Representative

Field Sales Representative - Ferrero Grocery

Sales Executive

Sales Executive

Deputy Manager

Saddle Expert / Sales representative in the UK

Sr. Technical Sales Representative (IRI7)

I want to receive the latest job alerts for sales representative in evesham

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