Customer accounts manager Work, Jobs in Exeter, Eng (with Salaries)

Customer Services Portfolio Manager
EDF Energy —Exeter
- £45,760 a year
11d
Customer Accounts Manager
SNG (Sovereign Network Group) —Exeter
- £42,000 - £52,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Practice Manager
The South Lawn Medical Practice —Exeter
- £42,000 - £47,500 a year
- Full-time
- Management
- Human resources
- Leadership
- Free parking
- Sick pay
Quick apply
1d
Account Manager
Kensa —Exeter
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
Minor Works Coordinator
Westcountry Maintenance Services Ltd —Chudleigh
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
6d
Head of Account Management
GK Signs & Screenprint Ltd —Exeter
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
Quick apply
11d
Contracts Manager
Glanua —Exeter
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
STILL UK Regional Key Accounts Manager
STILL Materials Handling Ltd. —Exeter
- Full-time
- Sales
- Forklift
- IT
Service Development Manager - 12 month fixed term contract
EDF Energy —Exeter
- £45,760 a year
- Hybrid work
- Continuous improvement
- Communication skills
2d
Regional Sales Manager
OrderYOYO —Exeter
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
- Work from home
Quick apply
Finance Administrator
South West Metal Finishing Ltd —Exeter
- From £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
2d
International Development Delivery Manager
Met Office —Exeter
- £43,081 - £46,728 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
Quick apply
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Senior Property Surveyor - Care
Sanctuary Care —Exeter
- £44,159.49 a year
- Full-time
- Contracts
- Construction
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Flannery Plant Hire —Exeter
- Sales
- Customer service
- Business development
- Annual leave
- Employee assistance programme
STILL UK Senior Manager Key Accounts
STILL Materials Handling Ltd. —Exeter
- Full-time
- Sales
- Forklift
- IT
Commercial Account Handler
Howden Group Holdings —Newton Abbot
- Full-time
- Hybrid work
- Employee discount
Account Manager
Swanky —Exeter
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Agile
- Employee assistance programme
- Flexible schedule
Quick apply
5d
GBP 8170 Programme Assistant (Interdisciplinary Pathways)
University of Exeter —Exeter
- From £28,029 a year
- Hybrid work
- Microsoft Excel
- Customer service
- University
Sales Ledger Administrator
St David's Poultry Team Ltd —Lympstone
- £27,000 - £29,000 a year
- Full-time
- IT
- Leadership
- Free parking
- Employee assistance programme
Quick apply

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Customer Services Portfolio Manager

EDF Energy -
Exeter

Apply Now

Job details

£45,760 a year
11 days ago

Benefits

Company pension
Discounted gym membership

Full job description

About the Role

Make a real difference for millions of customers

At EDF, our purpose is simple – to help our customers thrive. In our Portfolio Service & Experience team, you’ll play a key role in delivering outstanding service to business customers and partners, making sure every interaction counts.

This is your chance to lead, shape, and inspire a high-performing team, while owning the end-to-end experience for a portfolio of brokers, consultants, and strategic customers.

What You’ll Be Doing

As a Customer Service Portfolio Manager, you’ll lead from the front – driving performance, building relationships, and creating exceptional experiences. You’ll:

Take full ownership of the customer journey, ensuring seamless service across all channels
Lead and develop a hybrid onshore/offshore team (approx. 11–15 people), creating a culture of high performance and accountability
Manage relationships with our strategic Third-Party Intermediaries (TPIs), including brokers and energy consultants, acting as a trusted partner
Lead regular client meetings, both virtually and face-to-face
Act as the key point of escalation, resolving complex customer challenges
Gather and translate customer feedback into actionable insights, influencing internal stakeholders
Collaborate across our Business & Wholesale (BWS) teams to continuously improve the service we deliver
Drive performance across three key areas, customer experience, employee engagement, and Business value & results

You’ll also have the freedom to shape how your team works – from priorities and schedules to recognising success and driving improvement.

Who You Are

We’re looking for someone who combines strong leadership with deep customer focus and the confidence to operate in a complex, fast-moving environment. You’ll thrive in this role if you bring:

Essential experience from the energy industry, ideally in a portfolio, customer service or support leadership role
Successful leadership of teams across onshore/offshore models
Confidence in working with strategic customers, TPIs or consultants, building long-term relationships
Excellent stakeholder management skills, with the ability to clearly communicate customer insight and influence decisions
Experience of handling escalations and high-profile customer interactions
An organised, resilient and abled management of competing priorities in a fast-paced environment
A natural collaborative approach, bringing people together to solve problems and improve outcomes

If you’re a commercially driven account leader who enjoys building relationships and delivering growth, we’d love to hear from you.

Pay, Benefits and Culture

The contractual location of the role is Gadeon House, Exeter, and the current requirement is to work from our Exeter office twice a week. There is an expectation of travelling nationwide to meet customers as well as internationally to meet our Partners, potentially several times a year or for extended periods.

This role has a starting salary of circa £45,760 per annum. However, you’ll be appointed based on your existing salary, competence, experience and qualifications. As well as potential for an annual bonus, and a market‑leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility and inclusion of minority ethnic backgrounds, LGBTQ+ communities and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

Closing date: Sunday 5th July 2026

#SuccessIsPersonal #EDFcareers #LI-Hybrid

Success is Personal. It's your journey, powered by us. Join us and drive the transition towards An Electric Britain.

Apply Now

Refine Your Search

customer accounts manager jobs in exeter, eng

Customer Services Portfolio Manager

Customer Accounts Manager

Practice Manager

Account Manager

Minor Works Coordinator

Head of Account Management

Contracts Manager

STILL UK Regional Key Accounts Manager

Service Development Manager - 12 month fixed term contract

Regional Sales Manager

Finance Administrator

International Development Delivery Manager

Customer Success Manager

Senior Property Surveyor - Care

Account Manager

STILL UK Senior Manager Key Accounts

Commercial Account Handler

Account Manager

GBP 8170 Programme Assistant (Interdisciplinary Pathways)

Sales Ledger Administrator

I want to receive the latest job alerts for customer accounts manager in exeter, eng

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