Level 2 Field Services Technician
AVASO Technology Solutions Inc —Mildenhall
- £65,000 a year
- Full-time
- Software troubleshooting
- Microsoft Office
- Analysis skills
Quick apply
Vehicle Technician
B. A. Bush (Tyres) Ltd —Ely
- Up to £30,000 a year
- Full-time
- Maintenance
- Driving
- In-person
- Free parking
- Employee discount
Quick apply
Automotive Vehicle Technician
Kentford Automotive —Newmarket
- From £38,000 a year
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- In-person
- Automotive diagnostics
- Annual leave
Quick apply
2d
General Maintenance Technician - Cambridge
City Facilities Management (UK) —Cambridge
- £33,069 a year
- Overtime
- Driving
- Organisational skills
- Employee discount
- Life insurance
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HiQ Tyres and Autocare —Bury St. Edmunds
- Full-time
- Maintenance
- Employee discount
- Referral programme
Quick apply
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RAC —Cambridge
- £36,400 - £60,000 a year
- Overtime
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Collision Repair Group —Cambridge
- £30,000 - £50,000 a year
- Full-time
- Heavy lifting
- Up to 50% travel
- Travel
Quick apply
HGV - Automotive Technician / Mechanic - Mobile - Thetford
Enterprise Mobility —Thetford
- Overtime
- Maintenance
- Relocation assistance
- Annual leave
Roadside Technician - Cambridge
RAC —Cambridge
- £36,400 a year
- Overtime
- Automotive diagnostics
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Europit Tyres —Bury St. Edmunds
- From £37,500 a year
- Full-time
- Maintenance
- Driving
- In-person
- Free parking
- Store discount
Quick apply
14d
MET Technician
Drive Motor Retail Ltd —Bury St. Edmunds
- Up to £40,000 a year
- Full-time
- Power tools
- In-person
- Hand tools
- Store discount
- Annual leave
Quick apply
Vehicles Technician
Sf cars and commercials ltd —Saint Ives
- £26,219.92 - £32,000.00 a year
- Full-time
- Heavy lifting
- Schematics
- Customer service
- Free parking
Quick apply
9d
Commercial Tyre Fitter
HiQ Tyres and Autocare —Brandon
- Full-time
- Driving
- Employee discount
- Referral programme
Quick apply
MOT Tester Technician
HiQ Tyres and Autocare —Brandon
- Full-time
- Power tools
- Hand tools
- Mechanical knowledge
- Employee discount
- Referral programme
Quick apply
4d
Experienced Tyre Fitter
Setyres —Haverhill
- Full-time
- Driving
- In-person
- Mechanical knowledge
- Employee discount
Quick apply
3d
Aftersales Manager - Ducati & Three10 Automotive
Vindis Group —Saint Ives
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
HGV Technician - Ely
Volvo Group —Ely
- Up to £21 an hour
- Overtime
- Automotive diagnostics
- Employee discount
Heavy Equipment Mechanic
MANTECH —Brandon
- Full-time
- Civil engineering
- Military
- Maintenance
Motor Vehicle Technician
Barrett-Lee —Sudbury
- £35,000 - £40,000 a year
- Full-time
- Heavy lifting
- Schematics
- Customer service
Quick apply
4d
Multi-Skilled Maintenance Technician
Landmarc Support Services —West Tofts
- £31,177.39 a year
- Overtime
- Maintenance
- Annual leave
- Employee discount
9d

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Level 2 Field Services Technician

AVASO Technology Solutions Inc -
Mildenhall

Quick apply

Job details

Full-time
£65,000 a year

Qualifications

Desktop support
TCP
Driving Licence
Operating systems
Software troubleshooting
Microsoft Exchange
Microsoft Office
Analysis skills
VoIP
Computer hardware
CompTIA Network+
IT support
IT
TCP/IP
CompTIA Security+
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Company Overview:

AVASO Federal Solutions is a global leader in providing IT solutions and services, specializing in offering top-ier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands- on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

The Level 2 Field Services Technician will report directly to his or her regional Team Leader. In this role, the Level 2 Field Services Technician’s key responsibility is to perform in-warranty, end-user computer hardware breakfix repairs and replacements. The individual will need to have knowledge of operating systems, computer hardware and peripherals, including but not limited to screens, motherboards, hard drives, etc., as well as networking and server systems.

Hours and Location:

This is a full-time position primarily aligned to 8:00am to 6:00pm EST hours. Occasional calls and meeting attendance off-hours may be required to adhere to global client time zones.

Key Responsibilities:

Diagnose, research, and troubleshoot computer operating system issues (Hardware and software, networking, VPN, connectivity, server, and other network devices/peripherals).
Respond promptly and professionally to alerts and end-user IT issues.
Update the internal Global Service Center (“GSC”) with ticket status information for purposes of demonstrating compliance with issue response and resolution, logging daily activities and documenting solutions.
Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, back-up systems and miscellaneous devices.
Function as primary point of contact and communication with end-customer from assignment of the ticket to successful resolution of issue, including scheduling work and keeping the end-customer along with the internal GSC aware of work status and solution progress.

Required Skills & Qualifications:

Driver’s license and personal vehicle with the ability to travel within a radius daily to pick-up parts at designated pick-up and drop-off location and to support various end-clients.
Must have a high school diploma with college or technical degree preferred.
2-4 years’ experience with hands-on IT support troubleshooting PCs/laptops and telecommunication equipment.
CompTIA certifications in A+, Network+ or Security + is preferred.
Strong analytical and problem-solving skills.
Strong knowledge and experience with computer/server hardware and software trouble shooting (experience on DELL hardware and servers is a plus).
Experience troubleshooting Active Directory, TCP/IP networks, and common PC systems, Microsoft Exchange and Office 365.
Experience working with WANs, LANs, TCP/IP, Firewalls, Routers, and Switches.
Demonstration of punctuality and strong communication and interpersonal skills.
Ability to multi-task and to work under limited supervision.
US citizenship required.

List of Tools Requirement for Technician:

Tools Required (Tech-Owned)
Laptop (Windows) – Dell Preferred
Internet Dongle
ESD Wrist Strap
Electrostatic Discharge Mat
Basic Computer Repair Toolkit
Magnetic Screw Driver: Example: Antrader T30 x 6" Professional Torx Screwdriver With Magnetic Tip,26.3cm

AVASO Federal Solutions Equal Employment Opportunity (EEO) Statement:

It is the policy of AVASO Federal Solutions (referred to below as “Avaso”) to not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.

Consistent with federal laws, acts of retaliation against an employee who reports a discrimination or harassment claim based on the protected factors are strictly prohibited. Employees or applicants who believe they have been subjected to discrimination or retaliation are to report their concerns to the Avaso Human Resources Department.

Quick apply

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