Learning and development Work, Jobs in Fallowfield, Gtm (with Salaries)

Customer Service Agent - Commercial
Manchester Airport —Manchester
- Communication skills
- Annual leave
- Employee discount
8d
Entry Level Sales and Marketing Representative
Volata LTD —Manchester
- From £25,511 a year
- Full-time
- Sales
- No experience needed
- In-person
- Referral programme
Quick apply
TLSE Coordinator (Information Advice & Guidance)
The University of Manchester —Manchester
- £33,002 - £36,636 a year
- Hybrid work
- Management
- Computer literacy
- Administrative experience
- Annual leave
- Employee discount
9d
Guest Services Host
Rapport —Manchester
- £31,417 a year
- Overtime
- Computer literacy
- Hotel
- Computer skills
- Employee assistance programme
Clinical Research Associate
IQVIA —Manchester
- Full-time
- No degree
- Travel
- Recruiting
Events Coordinator
Rapport —Manchester
- £32,000 a year
- Full-time
- Time management
- Health & wellbeing programme
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
Part-Time HR Advisor / HR Officer (3 Days per Week)
Watt Utilities —Manchester
- £18,000 - £33,000 a year
- Part-time
- Human resources
- Recruiting
- Contracts
Quick apply
9d
Trainee Account Executive (HF1353733)
Flourish —Stockport
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Learning and Development Officer
Tameside Council —Tameside
- £28,142 - £30,518 a year
- Call to connect
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Flexitime
5d
Information Access Officer
Parliamentary and Health Service Ombudsman —Manchester
- £29,443 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
9d
Technical Support & Online Services Assistant
Integer Let's Order Food Ltd —Manchester
- From £26,000 a year
- Full-time
- Software troubleshooting
- Computer literacy
- Windows
Quick apply
13d
Trainee Account Executive (HF13537471611)
Flourish —Sale
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Clinic Administrator & Business Development - PHYSIO/FITNESS CLINIC WILMSLOW/DIDSBUR
G4 Physiotherapy & Fitness —Manchester
- £13 - £16 an hour
- Part-time
- CRM software
- Sales
- Business development
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Family Hubs Worker
Tameside Council —Tameside
- £28,142 - £30,518 a year
- Call to connect
7d
People And Talent Administrator
Parliamentary and Health Service Ombudsman —Manchester
- £29,443 a year
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
12d
Trainee Property Manager
Bloom Manchester —Manchester
- From £27,000 a year
- Full-time
- No experience needed
- Travel
- In-person
- Flexitime
- Employee discount
Quick apply
13d
Teaching and Learning Officer (Education Development, Policy, Procedure and Practice)
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
13d
Research Impact Officer
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Annual leave
Learning & Development Partner
Emperor —Manchester
- Hybrid work
- Training & development
- AI
- Leadership
- Flexible schedule

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learning and development jobs near fallowfield, gtm

Customer Service Agent - Commercial

Manchester Airport -
Manchester

Apply Now

Job details

8 days ago

Benefits

On-site gym
Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Live chat
Complaint handling
Customer interaction
Communication skills

Full job description

Date: 18 Aug 2026

Location: Manchester Airport, GB

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Company: MAG

Summary

Customer Service Agent

Hybrid

Manchester Airport

About CAVU

For airports, for partners, for people. We are CAVU.

At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes — every day here is about creating better travel experiences.

From our revenue-accelerating single platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges — our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners.

We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self.

Whether you’re working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel.

If you’re looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you.

Together, we can reach new heights. Together, we are CAVU.

The role

As a Customer Service Agent at CAVU, you’ll play a vital role in delivering exceptional service across multiple channels including email, live chat and phone. You’ll support customers with enquiries, manage existing reservations, and create positive experiences at every touchpoint.

This is a fast-paced, customer-focused role where you’ll combine problem-solving with a sales-through-service mindset, identifying opportunities to offer tailored solutions that meet each customer’s needs.

You’ll be part of a collaborative team based at Manchester Airport, working closely with colleagues across the business to ensure a seamless end-to-end customer journey.

Key responsibilities include:
Providing prompt, professional responses to customer queries and complaints across all channels

Supporting customers with existing reservations, including amendments, cancellations and related enquiries

Identifying and converting sales opportunities through service interactions

Accurately managing customer details and bookings across multiple systems

Building strong product knowledge to resolve queries efficiently and confidently

Sharing customer insights, trends and feedback to help improve services

Working collaboratively with internal teams to deliver a joined-up experience

Managing your time effectively and prioritising tasks in a busy environment

About you
We’re looking for someone who is passionate about delivering great service and enjoys helping people.

What will make you successful in the role?

Previous experience in a customer service environment

Experience handling customers across multiple channels (email, live chat and phone)

Excellent verbal and written communication skills

Strong problem-solving and decision-making abilities

Confidence using systems and learning new technology

A customer-first mindset with great attention to detail

Resilience, adaptability and a positive attitude in a fast-paced setting

A collaborative approach, with the ability to work independently when needed

The Perks

25 days holiday, increasing by 1 day per year of service (up to 28)

Option to buy up to 10 additional days’ annual leave, plus 4 flexible bank holidays

10% company pension

Annual bonus scheme

On-site gym

MediCash scheme

Flexible benefits & discounts – including up to 50% off CAVU products (Escape Lounges, Airport Parking, etc.)

Rail and retail discounts

2 paid volunteering days per year

Access to our internal events calendar including regular health, wellbeing and ID&E activities

Development opportunities including mentoring and learning grants

Enhanced parental leave (T&Cs apply)

EDI at CAVU

We’re building something brilliant at CAVU: a diverse team of people who reflect the global customer base we serve. We’re proudly part of MAG, and together we’re on a mission to be number one in our industries — and that takes talent in all its forms.

Whether this is your first role or your next big step, we want to hear from you — even if you don’t tick every box. What matters most is what you bring.

We’re proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know.

At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and our CAVU Global ID&E Affinity Groups.

Are you ready to reach new heights?

Apply now via the link below.

.

Apply Now

Refine Your Search

learning and development jobs in fallowfield, gtm

Customer Service Agent - Commercial

Entry Level Sales and Marketing Representative

TLSE Coordinator (Information Advice & Guidance)

Guest Services Host

Clinical Research Associate

Events Coordinator

Customer Service Advisor

Part-Time HR Advisor / HR Officer (3 Days per Week)

Trainee Account Executive (HF1353733)

Learning and Development Officer

Information Access Officer

Technical Support & Online Services Assistant

Trainee Account Executive (HF13537471611)

Clinic Administrator & Business Development - PHYSIO/FITNESS CLINIC WILMSLOW/DIDSBUR

Family Hubs Worker

People And Talent Administrator

Trainee Property Manager

Teaching and Learning Officer (Education Development, Policy, Procedure and Practice)

Research Impact Officer

Learning & Development Partner

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