Retail advisor Work, Jobs in Farcet, Cam (with Salaries)

Customer Service Advisor
Addison Lee —Peterborough
- £12.81 an hour
- 8 hour shift
- Customer service
- IT
- Communication skills
- Free parking
- Health & wellbeing programme
13d
Retail Sales Advisor - Peterborough
Oak Furnitureland —Peterborough
- £47,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
3d
Customer Sales Advisor
cinch —Corby
- £27,000 a year
- Hybrid work
- Sales
- Customer service
- Communication skills
Quick apply
Sales Advisor
Weird Fish Limited —Duddington
- £13 an hour
- Overtime
- Bilingual
- Sales
- Merchandising
- Store discount
- Annual leave
Quick apply
8d
Sales Advisor
Hotel Chocolat —St. Neots
- £13.05 an hour
- Hotel
- Café
- Employee discount
7d
Sales Advisor
L.Bennett &Son Ltd —Peterborough
- Monday to Friday
- Sales
- Customer service
- IT
Depot Sales Advisor
SDE Drainage & Plastic Building Materials —Saint Ives
- From £27,500 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
3d
Sales Advisor - Bourne
Scrivens Opticians and Hearing Care —Bourne
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Vehicle Sales Executive
T. C. Harrison Group —Peterborough
- £27,400 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
- Store discount
Sales Advisor
Crew Clothing Stamford —Stamford
- £11.18 - £11.62 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Sales Advisor - St Ives
Scrivens Opticians and Hearing Care —Saint Ives
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Sales Advisor
Halfords —Kettering
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
4d
Client Service Advisor
ALS —Chatteris
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Supervisor
Flannels —Rushden
- £31,450 a year
- Full-time
- Sales
- Merchandising
- Leadership
- Employee discount
Quick apply
Aftersales Manager - Ducati & Three10 Automotive
Vindis Group —Saint Ives
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service and Sales Advisor
Simplify Group —Saint Ives
- £26,393 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
3d

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Customer Service Advisor

Addison Lee -
Peterborough

Apply Now

Job details

£12.81 an hour
13 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Annual leave
Private medical insurance
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking

Qualifications

Customer service
Complaint handling
IT
Communication skills
Time management

Full job description

About Us

Addison Lee – Giving London Life a Lift

Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.

Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.

As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.

About the Role

The ‘At Your Service’ Call Centre in Peterborough, is the global hub for customer service at Addison Lee. As an AYS Advisor, you will be an integral part of our vibrant service team, helping us to deliver an outstanding customer experience.

As a Customer Service Advisor, you will be passionate about helping customers, whilst accurately and efficiently booking vehicles, solving challenges, or handling customer complaints via telephone and e-mail.

Responsibilities Include:

Effectively manage customer contacts across all channels of communication, including telephone and e-mails
Achieving high levels of accuracy and quality of work, whilst challenging yourself to exceed targets
Delivering an outstanding customer experience, to help us continue delivering our award-winning service
Efficiently handling customer complaints with empathy, knowledge and understanding
Completing customer booking requests in a friendly, professional, and timely manner
Working positively across all teams and departments to help solve customer queries

Requirements

Experience of working in a contact centre environment would be beneficial but not essential
Previous customer service experience in other sectors would be desirable
Able to work well under pressure, showing resilience and good time management skills
Confidence in your ability to use IT programmes (e.g. Microsoft Packages)
Ability to prioritise workload, whilst being organised and efficient
Excellent communication skills, both verbal and written
Good attention to detail, and able to solve problems

Location

Peterborough

Working Hours/Pattern

6 AM – 9 AM Variable
8:30 AM – 11:30 AM Variable
12 PM – 3 PM Variable
11 PM – 7 AM Fixed

All shifts are 8 hours, with x2 15 minute breaks & 30 minutes for lunch,
5 over 7 days - If you're scheduled to work a weekend day, you get a day off in the week,
All shift patterns will be working 2 in 3 weekends as standard,
Training is a duration of 3 weeks, Mon-Fri 9am-5.30pm (5pm finish during week 1),
No leave permitted during training period

Shift will start between anytime of those hours

Salary

£26,650 (12.81 p/h)
+£1000 for night shift allowance (not formed as part of salary, separate payment)

Benefits

Enhanced Maternity Leave: 26 weeks full pay, 13 weeks 50% pay,
Enhanced Paternity Leave: 4 weeks full pay,
2 days paid volunteering leave a year,
Private Medical Insurance, Travel Insurance (after 1 year),
Wellness Program,
Cycle to Work Scheme,
33 days Annual Leave (incl. bank holidays),
Life Insurance (Death in Service),
Extensive retails discounts via Reward Gateway (e.g. 5% off most major supermarkets),
Support with Professional Training and Qualifications via Apprenticeships,
Season Ticket Loans, Discounted Cabs and Courier services (within London)
Detailed induction training program, including conflict training, systems and processes,
Free onsite staff car park,
Unlimited free tea & coffee as well as free fresh fruit,
Discounted cars and courier services when visiting London.

Equality and Diversity Information

Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.

Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.

Apply Now

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