Guest experience manager Work, Jobs in Farnham (with Salaries)

Event Enquiry Assistant
Dearborn Estates —Guildford
- From £33,000 a year
- Full-time
- Sales
- Hotel
- Travel
- Annual leave
- Employee assistance programme
Quick apply
3d
Golf Course & Landscape Manager
Mad Swans —Alton
- £45,000 a year
- Weekend availability
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
Golf Manager
Mad Swans —Alton
- £45,000 - £50,000 a year
- Weekend availability
- Hotel
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
Competitions & Events Administrator
National Rifle Association —Bisley
- £26,500 - £27,000 a year
- Full-time
- Data entry
- Organisational skills
- Time management
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Night Manager
Northbrook Park —Farnham
- 12 hour shift
- Bar
- Customer service
- Guest services
Quick apply
8d
Weddings & Events Manager
Four Seasons —Hook
- Weekend availability
- Hotel
- Organisational skills
- Training & development
4d
Assistant General Manager
Burhill Group Limited —Guildford
- £35,000 - £37,000 a year
- Full-time
- Customer service
In Room Dining Manager
Four Seasons Hotel Hampshire —Hook
- £50,000 - £55,000 a year
- Weekend availability
- Inventory control
- Hotel
- Organisational skills
Quick apply
9d
Front of House Supervisor
The Prince Arthur, Grove rd, Windsor —Windsor
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Inventory control
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General Manager
Spinners UK —Reading
- From £42,000 a year
- Full-time
- Bar
- Team management
- In-person
- Employee assistance programme
- Employee discount
Quick apply
5d
Manor Operations Manager
Foxhills Club & Resort —Chertsey
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Mobile Hearing Aid Audiologist, Guildford
Leightons Opticians & Hearing Care —Guildford
- £50,000 - £120,000 a year
- Patient care
- Annual leave
- Gym membership
Lounge Manager
Flexjet Europe —Farnborough
- Weekend availability
- Leadership
- Communication skills
Quick apply
Kitchen Lead – Independent Family Café
Small & Mighty Play Hub —Godalming
- £26,500 - £29,000 a year
- Weekend availability
- Hospitality
- Customer service
- Team management
- Free parking
- Employee discount
Quick apply
3d
General Manager - Live in Studio
Westgate —Winchester
- Up to £48,000 a year
- Full-time
- Customer service
- Team management
- Recruiting
- Employee discount
Quick apply
12d
Front of House (FOH) Building Host
Ethos Farm —Reading
- £15.10 an hour
- Part-time
- Microsoft Powerpoint
- Computer literacy
- Front desk
Quick apply
Communications Executive, Europe
InterContinental Hotels Group —Windsor
- English
- Hotel
- Organisational skills
- Employee discount
Assistant People and Culture Manager
Pennyhill Park Hotel & Spa —Bagshot
- £38,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
Guest Service Manager
Best Western Reading, Calcot —Reading
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
Host Team Leader - Reception
Village Hotels - Farnborough - Reception / Nights —Farnborough
- £12.71 - £12.96 an hour
- Part-time
- Hotel
- School
- Employee assistance programme
- Gym membership
Quick apply
1d

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Event Enquiry Assistant

Dearborn Estates
Guildford

Quick apply

Job details

Permanent | Full-time
From £33,000 a year
3 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Driving Licence
Sales
Microsoft Office Suite
Conversion optimisation
Accommodation booking
Organisational skills
Guest services
Communication skills
Business lead generation
Time management

Full job description

About Dearborn Studio

Founded in 2015, Dearborn Studio has evolved into a collection of four distinctive properties, ranging from historic landmarks to contemporary builds. Each space has its own personality and story, yet all share the same values: Different by Design. Curated with Care. Always Agile. Built to Last.

Working with us

Our growth has never been about scale. It has always been about doing things properly, with intention, care and craft. We work collaboratively, take pride in what we do and show up with energy and purpose.

Our culture is grounded in creative thinking and genuine care for our spaces, our guests and each other. We look for candidates whose experience and mindset reflect these values and who want to contribute meaningfully to a growing business.

Our Spaces

Kin House, a Grade II*-listed manor thoughtfully restored and reimagined in collaboration with Barlow & Barlow.
Millbridge Court, a 19th-century house set in the village of Frensham on the Surrey-Hampshire border, blending heritage with a playful, contemporary spirit.
LIMEKILN, a lodge nestled within 60 acres of Sussex countryside and ancient woodland, with interiors by Red Deer.
Hyde House, a restored Victorian house and barn in the Cotswolds, minutes from Stow-on-the-Wold.

Bring your experience. Bring your ideas. Be yourself. We will support you every step of the way as we continue, together, to create spaces and moments that truly matter.

About the Role

What you’ll do…

You will need to multitask and use your initiative to help deliver an exceptional guest experience, from initial enquiry through to confirmed booking. A positive, process-driven approach is essential, along with the ability to support multiple event spaces and products.

The role also involves managing key stages of the enquiry process and working closely with clients through to the booking stage. Although the position is primarily based in Guildford/Farnham, regular travel to all venues will be required for client meetings, viewings, event delivery and training.

Manage the sales enquiry process and understand the customer journey at each venue to support effective selling.
Act as a warm, enthusiastic host from the first point of contact.
Lead property tours, including in-person site visits and virtual viewings.
Proactively follow up and generate sales leads.
Oversee the hotel booking system and manage room reservations.
Work closely with onsite sales teams and managers to identify new business opportunities.
Maintain strong knowledge of our products and services, including drinks packages, menus, and upselling opportunities at each property.
Work towards sales and upselling targets, including weekly sales reporting and maximising conversion rates.
Develop a full understanding of the end-to-end client experience.

About You

What we’re looking for…

Excellent administration skills and an eye for detail are essential.
Proven experience in a 5* service environment preferred.
Proven experience in a target or sales based role preferred.
Proactive attitude.
Excellent communication skills, both orally and written and the ability to communicate effectively at all levels.
Proficient in MS Office.
Driving license.
Experience in Tripleseat beneficial but not essential.

Additional Information

What’s in it for you?

28 days annual leave, plus an extra day to celebrate your birthday, along with a £100 voucher to mark the occasion after 1 years’ service.
Enhanced family leave, subject to eligibility, to support you during life’s most important moments.
Digital GP access through Livi, providing convenient medical support when you need it.
Employee Assistance Programme, offering confidential advice and support for you and your family.
Ongoing investment in your development through internal training and learning opportunities.
Internal career progression opportunities as our business continues to grow.
Inspire Experience Programme – curated hospitality experiences throughout the year designed to reward performance and give our teams first-hand exposure to exceptional service.
Pension scheme to help you plan for the future.
Cycle to Work scheme to spread the cost of a new bike while reducing your carbon footprint.
Access to high street discounts through Bright Exchange.
Generous employee referral scheme.
Social events to celebrate together as a team.

Job Types: Full-time, Permanent

Pay: From £33,000.00 per year

Experience:

5* Service Environment: 2 years (preferred)
Sales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in farnham

Event Enquiry Assistant

Golf Course & Landscape Manager

Golf Manager

Competitions & Events Administrator

Night Manager

Weddings & Events Manager

Assistant General Manager

In Room Dining Manager

Front of House Supervisor

General Manager

Manor Operations Manager

Mobile Hearing Aid Audiologist, Guildford

Lounge Manager

Kitchen Lead – Independent Family Café

General Manager - Live in Studio

Front of House (FOH) Building Host

Communications Executive, Europe

Assistant People and Culture Manager

Guest Service Manager

Host Team Leader - Reception

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