Operational excellence lead Work, Jobs in Fawley, Ham (with Salaries)

Operational Excellence Lead
Knight Square Insurance —New Milton
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Team management
- Free parking
Quick apply
Operations Specialist
Simplify Consulting —Southampton
- Up to £90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Life insurance
Quick apply
22h
Inspection Lead
Ocean Infinity —Southampton
- Up to £95,000 a year
- Full-time
- Leadership
- Communication skills
10d
Buyer
Gill Group —Lymington
- £33,000 - £38,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
Quick apply
12d
Network Operational Support Lead (Portsmouth)
St John Ambulance —Portsmouth
- Leadership
Operations Support Lead (Engineering)
E&E Group —Portsmouth
- Full-time
- Leadership
Quick apply
Lead Data Analyst – Operational Excellence (FTC)
Quilter —Southampton
- Full-time
- SQL
- Continuous improvement
- Leadership
5d
Logistics Coordinator
Trimline —Fareham
- £28,000 - £35,000 a year
- Full-time
- Administrative experience
- Driving
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Regional Sales Manager
OrderYOYO —Southampton
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
- Work from home
Quick apply
Quality Manager
Eaton —Titchfield
- Supervising experience
3d
Logistics Lead
Ocean Infinity —Southampton
- Up to £55,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
Supervisor
Vestas —Newport
- Full-time
- Engineering
- Leadership
3d
Production Scheduler
Eaton —Titchfield
Operations Manager - Minibus Division
Amlyn Chauffeurs Ltd —Southampton
- £40,000 - £45,000 a year
- Weekend availability
- In-person
- Leadership
- Flexitime
Quick apply
Operations Manager
Mettricks Portswood —Southampton
- Up to £37,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
Quick apply
3d
Skipper
Solent fishing charters —Southampton
- £150 - £200 a day
- Full-time
- In-person
- Leadership
- Free parking
Quick apply
3d
Advanced Quality Engineer (China)
CT Automotive —Portsmouth
- £6,336.83 - £8,713.14 a year
- Full-time
- Engineering
- Bachelor's degree
- Organisational skills
Quick apply
2d
Procurement Lead
Ocean Infinity —Southampton
- Up to £75,000 a year
- Full-time
- ERP systems
- Continuous improvement
- Leadership
15h
CDC Accreditation Manager
University Hospital Southampton NHS Foundation Trust —Southampton
- £49,387 - £56,515 a year
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
Operations Director
Mettricks Portswood —Southampton
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
3d

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operational excellence lead jobs near fawley, ham

Operational Excellence Lead

Knight Square Insurance -
New Milton

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Job details

Full-time

Benefits

Free parking

Qualifications

Microsoft Excel
Microsoft Office
Team management
Organisational skills
Communication skills
Certificate in Insurance
A Level

Full job description

Job Advert

Job Role: Operational Excellence Lead

Location: New Milton

Hours: Monday to Friday - 35 hours per week

Knight Square Insurance is a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management companies, resident management companies (RMCs) and right to manage companies (RTMCs). We offer a range of products including Directors and Officers Insurance, Buildings and Estates as well as Terrorism Insurance, Engineering Inspection and other insurance for homeowners, landlords and tenants.

Job purpose

To act as an Operational Excellence Lead in the best interests of the company. This role will primarily be responsible for driving measurable improvements in operational performance, customer outcomes, and efficiency by leading process optimisation, system enhancements, and operational delivery of governance frameworks across the broking function.

Main Responsibilities:

Process Optimisation

Map and redesign key journeys (renewals, service, cancellations)
Identify and remove duplication and points of failure
Monitor service delivery processes and identify areas for improvement or innovation
Standardise best practice across teams

Performance and Insight

Embed and support delivery of operational KPIs
Analyse trends (service levels, claims leakage, duplication, complaints)
Use performance data and service metrics to make informed decisions and drive improvement
Systems and Change
Identify system gaps and inefficiencies
Own and deliver enhancements / fixes
Work with operations, compliance, Finance and external customers to drive improved processes

Project Delivery

Lead operational and regulatory projects end-to-end
Manage timelines, stakeholder expectations, and project outcomes

Governance and Product Oversight

Working with Compliance Manager to ensure delivery of industry regulations, company policies, and contractual obligations
Monitor quality measures and customer satisfaction

Innovation and Continuous Improvement

Work to deliver continual improvement in processes across the business and with group companies
Stay updated on industry trends and best practices to enhance client services
Drive initiatives to improve efficiency, client satisfaction, and overall service quality

Skills and Experience:

Qualifications

Holding/working towards one of the Chartered Insurance Institute Qualification: CIP CII/Dip CII desirable
Educated to A-Level standard or equivalent

Technical Knowledge

Good knowledge of general insurance Real Estate products, services, and good understanding of underlying legal principles and practices relating to risk within own role capacity

Experience

Experience in managing a team to deliver quality client services, account management, or service operations
Track record of leading change in client service teams or multi-disciplinary operational teams
Experience engaging with senior stakeholders, boards, and external partners

Skills/other

Excellent interpersonal skills, including listening, verbal and written communication skills with the ability to communicate effectively
Ability to identify potential risks/issues and seek advice/consultation when required
Ability to adapt to changing demands and priorities
Good organisational skills
Self-motivated to achieving targets planning
Results driven mind-set
Manages change and ambiguity
Takes initiative for seeking opportunities
High level of empathy and engagement to gain trust
Highest degree of ethics and integrity in client focus
MS Office proficiency with excellent Excel skills
Experience of Acturis desirable

Eligibility Requirements

Eligible to work in the UK

Who are we?

What We Offer:

At Knight Square Insurance we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary, great range of benefits, hybrid working following probation sign off, free parking and much more!

We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Knight Square Insurance, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.

As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Ready to apply:

Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.

Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check, as well as a bankruptcy and financial background screening.

If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team.

Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Knight Square Insurance.

Quick apply

Refine Your Search

operational excellence lead jobs in fawley, ham

Operational Excellence Lead

Operations Specialist

Inspection Lead

Buyer

Network Operational Support Lead (Portsmouth)

Operations Support Lead (Engineering)

Lead Data Analyst – Operational Excellence (FTC)

Logistics Coordinator

Regional Sales Manager

Quality Manager

Logistics Lead

Supervisor

Production Scheduler

Operations Manager - Minibus Division

Operations Manager

Skipper

Advanced Quality Engineer (China)

Procurement Lead

CDC Accreditation Manager

Operations Director

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