Employment advisor Work, Jobs in Featherstone, Wyk (with Salaries)

Customer Service Advisor (Hybrid)
SWARCO Group —Featherstone
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Customer Service Advisor (Hybrid)
SWARCO —Featherstone
- £26,500 - £27,400 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
4d
Housing Officer Support
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Full-time
- Microsoft Office
- Supervising experience
- IT
- Annual leave
12d
Complaints Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
10d
Senior HROD Advisor - Resourcing
Sheffield Hallam University —Sheffield
- £39,906 - £44,746 a year
- Part-time
- University
4d
People Advisor
NSPCC —Leeds
- £28,337 - £31,485 a year
- Microsoft Office
- Human resources
- Annual leave
- Employee assistance programme
11h
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
Quick apply
13d
Parts Advisor
TrustFord —Normanton
- From £13.52 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
6d
Customer Service Advisor
Perrigo —Barnsley
- Hybrid work
- Management
- Customer service
- In-person
4d
Service Advisor & Workshop Support Assistant
Greenside Garage & AutoPoint York —York
- £24,500 - £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Driving
Quick apply
Customer Service Representative
Conduent Public Sector UK Limited —Leeds
- £24,784.50 - £25,272.00 a year
- Full-time
- Communication skills
- Annual leave
10d
HR Advisor (Maternity Cover)
The Avalon Group —Harrogate
- £31,110 a year
- Full-time
- Travel
- Human resources
- In-person
- Annual leave
- Work from home
Quick apply
Head of People & Culture
Genuit Group —Doncaster
- Full-time
- Leadership
Customer Service Advisor
The Sheffield College —Sheffield
- £26,570 a year
- Full-time
- Free parking
- Annual leave
HR Advisor
Henshaws —Harrogate
- £15.12 an hour
- Full-time
- Human resources
- Communication skills
- Annual leave
Service Advisor
Vertu Motors —Leeds
- £35,521.10 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
5d
People Advisor
TIEVA —Leeds
- £35,000 a year
- Full-time
- Data analysis skills
- Human resources
- IT
- Employee assistance programme
- Life insurance
Quick apply
6d
Recruitment Specialist
Carefound Home Care —Harrogate
- Up to £30,000 a year
- Organisational skills
- Communication skills
Quick apply
3d
Customer Service Advisor
CBRE —Doncaster
- £27,473.38 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
11d
Outbound Sales Advisor - OTE £37,500
ant marketing —Sheffield
- From £14 an hour
- Full-time
- CRM software
- Sales
Quick apply

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employment advisor jobs near featherstone, wyk

Customer Service Advisor (Hybrid)

SWARCO Group -
Featherstone

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Customer service
GCSE
Microsoft Office
Continuous improvement
Communication skills
Help desk

Full job description

Become part of our SWARCO team as

Customer Service Advisor (Hybrid)

Location: Featherstone, England, United Kingdom | Full-time | Onsite

Company Description

Customer Service Advisor / Works Scheduler

Location: Hybrid Working Available

Reporting to: Head of Customer Services

Work Pattern: 4 on 4 off Day shifts. Shifts are 7am - 7pm

please note there is a shift allowance payable for weekend works.

SWARCO UK & Ireland – The Better Way. Every Day.

At SWARCO, we are at the forefront of intelligent traffic management, delivering innovative solutions that keep people moving safely and efficiently across the UK and Ireland. Our technologies include Intelligent Traffic Systems, Traffic Signals, Parking Solutions, EV Charging and Smart Street Lighting. As part of the global SWARCO Group, we combine local expertise with international innovation.

Challenge

We are currently looking for a proactive and organised Works Scheduler to join our Customer Services team.

What you'll do

As a Works Scheduler, you will play a vital role in ensuring the effective delivery of our maintenance and service contracts. You will be responsible for coordinating reactive faults, planned maintenance activities and engineer workloads, ensuring customer service levels are consistently achieved or exceeded.

Working closely with engineers, Service Delivery Managers and customers, you will take ownership of service requests from receipt through to completion while maintaining a strong focus on customer satisfaction and operational efficiency.

Key responsibilities

Schedule and coordinate reactive fault responses in line with contractual SLAs.

Allocate work to engineers based on location, skillset, workload and fault priority.

Monitor and manage customer requests through to successful resolution.

Liaise with engineers, customers, subcontractors and internal stakeholders to ensure effective service delivery.

Schedule and track periodic inspections and planned maintenance activities.

Escalate service issues where necessary to ensure contractual performance is maintained.

Process maintenance and chargeable works administration, including billing support.

Maintain accurate records within service and fault management systems.

Support out-of-hours service operations on a rota basis alongside colleagues.

Ensure compliance with all Quality, Health, Safety, Security and Environmental procedures.

What we offer

As well as providing a competitive salary, SWARCO actively promotes a supportive and inclusive working environment and offers excellent opportunities for development and career progression.

Benefits include:
Hybrid working opportunities

25 days holiday, rising with service, plus Bank Holidays

Holiday purchase scheme

Company pension scheme with generous employer contributions

Employee Assistance Programme

Life Assurance

Employee discounts portal

Ongoing learning and development opportunities

Cycle to Work scheme (where applicable)

Profile

What we're looking for

Essential

Experience working within a scheduling, planning or coordination role.

Excellent customer service and telephone handling skills.

Strong organisational and problem-solving abilities.

Experience using data to support decision-making and continuous improvement.

Good working knowledge of Microsoft Office applications, particularly Excel.

Strong communication skills, both written and verbal.

Ability to work independently and collaboratively within a team.

GCSE level education or equivalent.

Desirable

Experience using fault management or scheduling systems.

Previous experience within a service desk, helpdesk or service centre environment.

Experience working within engineering, utilities, infrastructure or field service environments.

Benefits

Interested?

If you're highly organised, customer-focused and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you.

Apply today and help us deliver the smarter, safer and more sustainable transport networks of tomorrow.

Applications are shortlisted on a rolling basis and we reserve the right to interview and appoint before the closing date. We therefore encourage early applications as vacancies may close once a suitable candidate has been identified.

We have a responsibility to ensure that all employees are eligible to live and work in the UK. Successful candidates must have the right to work in the UK by the commencement of employment.

SWARCO is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Agencies: Please note that should we require recruitment agency involvement, we will contact agencies from our Preferred Supplier List (PSL). Any unsolicited CVs submitted to SWARCO employees or hiring managers without prior written agreement will be considered the property of SWARCO and no fee will be payable.

#SWARCO #TheBetterWayEveryDay #CustomerServiceJobs #SchedulerJobs #PlanningJobs #ServiceCoordinator #OperationsJobs #EngineeringSupport #InfrastructureJobs #HiringNow

#LI-EW1

#ITS

SWARCO is growing. Grow with us. The online application can be submitted with just a few clicks. We look forward to new talents who will help us shape the mobility of tomorrow.

Apply now

SWARCO UK

z.H. Anett Toth

Boothroyds Way

WF7 Featherstone
Information on processing of your personal data is available here .

Apply Now

Refine Your Search

employment advisor jobs in featherstone, wyk

Customer Service Advisor (Hybrid)

Customer Service Advisor (Hybrid)

Housing Officer Support

Complaints Advisor

Senior HROD Advisor - Resourcing

People Advisor

Senior Operations Manager

Parts Advisor

Customer Service Advisor

Service Advisor & Workshop Support Assistant

Customer Service Representative

HR Advisor (Maternity Cover)

Head of People & Culture

Customer Service Advisor

HR Advisor

Service Advisor

People Advisor

Recruitment Specialist

Customer Service Advisor

Outbound Sales Advisor - OTE £37,500

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