It operations Work, Jobs in Felsted, Ess (with Salaries)

Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
IT Operations & Digital Workplace Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £70,000 a year
- Full-time
- Remote
- SharePoint
- IT
- Leadership
- Employee discount
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Part-time
- Driving
- Travel
- Computer networking
Quick apply
Data Technician - Insurance
Pen Underwriting —Chelmsford
- Hybrid work
- Microsoft Excel
- Employee stock purchase plan
- Life insurance
2nd Line IT Engineer
Cube 6 IT —Colchester
- £30,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
10d
Customer Service Assistant, (Braintree Venues Team)
Braintree District Council —Braintree
- £26,622 - £29,787 a year
- Overtime
- Employee discount
11d
Marketing & Operations Assistant
Norris Steam Services (London) Ltd —Bishop's Stortford
- £24,420.00 - £39,016.99 a year
- Full-time
- Administrative experience
- IT
- Free parking
Quick apply
5d
IT Lead & Project Coordinator
National Extensions College —Cambridge
- £33,000 - £35,000 a year
- Part-time
- Hybrid work
- Management
- Data analysis skills
- AWS
- Free parking
- Health & wellbeing programme
Quick apply
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
3d
VacancyTitle: Customer Advisor - Metering Operations
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- Up to £33,100 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
3d
IT Technician
Gleaming Secure Services Ltd —Ilford
- £31,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
4d
IT Systems Administrator
SIRM UK Marine LTD. —Chelmsford
- £38,500 - £42,000 a year
- Full-time
- Azure
- English
- Windows
- Free parking
- Life insurance
Quick apply
13d
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- IT
- Communication skills
- Employee discount
- Gym membership
Customer Team Member
Co-op —Great Dunmow
- £13.04 an hour
- Overtime
- Bakery
- Store discount
- Employee discount
5d
Warehouse Operations Assistant (Days) 12 Noon Start
Aldi —Chelmsford
- £13.31 an hour
- Heavy lifting
- Employee assistance programme
- Employee discount
Operations Executive
Little Birches —Loughton
- £30,000 - £50,000 a year
- Full-time
- Administrative experience
- Maths
- IT
- Flexitime
- Work from home
Quick apply
6d
Performance Analyst
Marlborough Highways —Chelmsford
- £30,000 - £32,000 a year
- Microsoft Excel
- Management
- Maintenance
- Free parking
Quick apply
Data Center IT Technician
Nebius —Harlow
- Night shift
- Maintenance
- Driving
- Computer networking
Quick apply
One Stop - Customer Service Assistant
One Stop —Great Dunmow
- £11.74 an hour
- Full-time
14d
GTM Engineer / AI Automation Developer (Cybersecurity Startup)
RoboShadow —Brentwood
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer Science
- Sales
Quick apply
2d

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it operations jobs near felsted, ess

Warehouse IT Support Analyst (1 year FTC)

Jellycat
Haverhill

Apply Now

Job details

Fixed term contract

Qualifications

Windows
Microsoft Office
ITIL
IT support
Mobile device management
Mac OS
Communication skills
Intune

Full job description

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

The purpose is to provide business continuity by performing timely on-site resolutions to a wide range of hardware and desktop issues that cannot always be effected remotely. Specifically, to the Jellycat Warehouse.

You'll be;

Providing IT support across desktop environments, warehouse systems, business applications and mobile computing, minimising disruption to business operations.
Driving the creation, continual improvement and governance of knowledge sharing between the business and the Service Desk.
Delivering timely on-site support, maintaining high standards of customer service and identifying and addressing training needs where required.
Monitoring the IT Service Management (ITSM) toolset and respond to escalations from the Service Desk, including task allocation and clear communication of urgency and impact.
Working closely with on-site users to diagnose and resolve break/fix issues, ensuring rapid resolution or appropriate escalation.
Identifing incident trends, investigate root causes and develop effective solutions, leveraging internal expertise and engaging third-party support or consultants where necessary.
Performing daily operational and mandatory checks, including reviewing supplier reports, backup routines and key system performance metrics.
Carrying out hardware and software imaging, configuration, deployment, migration, maintenance and ongoing support.
Providing guidance and mentoring to junior team members, supporting their technical development, knowledge sharing and confidence in delivering IT support.

You'll have;

Experience in Tier 1 IT support within a retail or e-commerce environment (desirable), supported by relevant certifications where possible.
Experience supporting business systems such as SAP Business One or Microsoft Dynamics 365 (desirable).
Strong communication skills, with the ability to engage effectively with colleagues at all levels.
Understanding ITIL principles; ITIL v4 Foundation certification is advantageous.
Proven experience supporting remote workers while maintaining high levels of engagement and productivity.
Strong knowledge of Microsoft Windows 11 and Microsoft Office applications; familiarity with macOS is advantageous.
Experience administering MDM solutions such as Microsoft Intune, JAMF, or NinjaOne.
Familiarity with remote support tools and methods.
Ability to research technical issues using internal and public resources and implement effective solutions.
Experience supporting a wide range of devices, including mobiles, desktops, tablets, EPOS systems, printers, and scanners.
Basic understanding of infrastructure / networking concepts.
Ability to work independently and collaboratively as part of the team to resolve issues and deliver projects.
Ownership and accountability for assigned tasks, including those forming part of wider project lifecycles.
Contributing positively to a collaborative team culture, with a willingness to share ideas, take on varied responsibilities and support wider team objectives.
Demonstrating strong problem-solving skills, with the ability to make timely decisions within remitting and escalating where appropriate.
Taking a proactive approach to personal development, including self-learning and identifying formal training opportunities.
Supporting and driving change, applying appropriate levels of governance while working at a pace suited to a fast-moving business.

Apply Now

Refine Your Search

it operations jobs in felsted, ess

Warehouse IT Support Analyst (1 year FTC)

IT Operations & Digital Workplace Manager

IT Technician

Data Technician - Insurance

2nd Line IT Engineer

Customer Service Assistant, (Braintree Venues Team)

Marketing & Operations Assistant

IT Lead & Project Coordinator

Operations Support Manager

VacancyTitle: Customer Advisor - Metering Operations

IT Technician

IT Systems Administrator

Security Operations Analyst

Customer Team Member

Warehouse Operations Assistant (Days) 12 Noon Start

Operations Executive

Performance Analyst

Data Center IT Technician

One Stop - Customer Service Assistant

GTM Engineer / AI Automation Developer (Cybersecurity Startup)

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