Membership sales Work, Jobs in Finchampstead, Ham (with Salaries)

Member Advisor
Lifetime Legal Ltd —Wokingham
- £28,500 - £33,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
14d
Online News Reporter - Bucks Free Press & Reading Chronicle
Newsquest Media Group —Reading
- Full-time
- Hybrid work
- Employee discount
Quick apply
Free People Stylist - Guildford, UK
Free People —Guildford
- Part-time
- Phone etiquette
- Communication skills
- Annual leave
- Employee assistance programme
Sales Advisor
Lifetime Legal Ltd —Wokingham
- Up to £39,000 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
1d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Sales Executive
WeBuyAnyCar —Fleet
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Reception and Customer Service (Placemaker)
Places for People —Wokingham
- £28,072.84 a year
- Sales
- Customer service
- Teaching
- Employee discount
11h
Customer Team Member
Co-op —Reading
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
20h
Leisure Receptionist - Casual/Weekends
Village Hotel - Reading - Leisure —Reading
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
12d
Content Marketing Manager
Mailosaur —Basingstoke
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Marketing
- English
- Analysis skills
- Gym membership
Quick apply
12d
Junior Lead Generation Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £21,000 - £25,000 a year
- Microsoft Excel
- Salesforce
- Data analysis skills
- Free parking
- Employee assistance programme
Quick apply
Customer and Trading Manager - Online
Sainsbury's —Camberley
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Lead Generation Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £21,000 - £25,000 a year
- Microsoft Excel
- Salesforce
- Data analysis skills
- Free parking
- Employee assistance programme
Quick apply
News Reporter - Reading Chronicle
Newsquest Media Group —Reading
- Full-time
- Hybrid work
- Employee discount
Quick apply
Retail Branch & Transfer Manager
WeBuyAnyCar —Fleet
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Graduate Lead Generation Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £21,000 - £25,000 a year
- Microsoft Excel
- Salesforce
- Data analysis skills
- Free parking
- Employee assistance programme
Quick apply
Business Development and Partner Relationships Manager
Value Added Recruitment Ltd —Bracknell
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
Business Development Manager - Maternity Cover Fixed Term
TLC Care —Camberley
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
8d
Private Enquiries Manager
Priory —Knaphill
- £26,864 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Urban Outfitters Department Manager - Guildford, UK
Urban Outfitters —Guildford
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme

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membership sales jobs near finchampstead, ham

Member Advisor

Lifetime Legal Ltd -
Wokingham

Quick apply

Job details

Permanent | Full-time
£28,500 - £33,500 a year
14 days ago

Benefits

Free parking
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

CRM software
Customer service
English
Microsoft Office
Data entry
Organisational skills
Phone etiquette
Communication skills
Negotiation

Full job description

Membership Retention Advisor

£28,500 Basic Salary + Performance Bonus | Wokingham | Full Time | Office Based

No recruitment agencies please.

Help our members stay protected.

At Lifetime Legal, we're passionate about making legal support accessible, affordable and easy to understand.

Our members trust us to support them through some of life's biggest milestones, and our Membership Retention Advisors play a vital role in helping them continue to benefit from the protection and peace of mind our membership provides.

This is more than a customer service role. We're looking for confident communicators who enjoy influencing conversations, handling objections and helping customers recognise the value of staying with Lifetime Legal. If you're resilient, target-driven and passionate about delivering outstanding customer outcomes, we'd love to hear from you.

Why join Lifetime Legal?

We're proud to invest in our people, with over 70% of our management team promoted internally. When you join us, you'll become part of a supportive, ambitious business where your development is just as important as our customers.

Our culture is built around five core values:

Customer Focus – delivering exceptional service and putting our members first.
Integrity – acting honestly, ethically and transparently in everything we do.
Growth – supporting the development of our people and our business.
Innovation – embracing new ideas and continually improving.
Passion – making a genuine difference for our customers and each other.

About the Role

As a Membership Retention Advisor, you'll speak to existing members throughout their journey with Lifetime Legal, helping them renew or continue their membership and ensuring they receive an exceptional experience every time they contact us.

Whether you're answering membership queries, processing renewals or speaking with customers considering cancellation, you'll listen carefully, understand their needs and confidently demonstrate the value of remaining a Lifetime Legal member.

You'll balance outstanding customer service with achieving retention targets, using your communication and influencing skills to retain memberships in an ethical, customer-first way.

Key Responsibilities

Handle inbound membership enquiries professionally and efficiently.
Contact members regarding renewals and membership extensions.
Manage cancellation requests, understanding customer concerns and identifying opportunities to retain memberships.
Clearly explain the benefits and value of Lifetime Legal membership.
Collect payments to activate or renew memberships.
Deliver exceptional customer service on every interaction.
Maintain accurate customer records using internal systems.
Achieve individual retention, quality and productivity targets.
Work collaboratively with colleagues to deliver the best possible customer outcomes.

What We're Looking For

You'll thrive in this role if you enjoy speaking to people, are naturally resilient and take pride in achieving great results whilst doing the right thing for the customer.

You'll ideally have:

Previous experience in a telephone-based customer service, retention, renewals or sales role.
Excellent communication and active listening skills.
Confidence building rapport and influencing conversations over the telephone.
Strong objection handling and negotiation skills.
A customer-first approach with the confidence to ask for commitment and close conversations positively.
Good organisational skills and attention to detail.
Experience using CRM systems and Microsoft Office.
A positive attitude, willingness to learn and openness to coaching and feedback.
The ability to work independently whilst contributing to a supportive team.

Experience in any of the following would be advantageous:

Membership Retention
Customer Retention
Renewals
Insurance
Financial Services
Utilities
Telecommunications
Subscription Services

What You'll Receive

We'll provide structured training, regular coaching and ongoing development to help you succeed and progress your career.

Our benefits include:

Competitive salary with performance bonus
28 Days holiday
Your birthday off every year
Private healthcare for you and your children
Company pension
Free onsite parking and EV charging
Monthly food van, competitions and incentives
Access to discounts at over 600 retailers
Free legal advice, a complimentary Will and Lifetime Legal membership benefits

Working Hours

Monday to Friday 9:00am – 6:00pm (40 hours per week)

Please note this role is office-based during your first four months whilst you complete your probation and training.

Before You Apply

This is a target-driven membership retention role.

Success isn't just about delivering excellent customer service—it's about confidently guiding conversations, understanding our members' needs, demonstrating the value of our membership and asking for the commitment to stay with Lifetime Legal.

We're looking for people who are comfortable working towards retention and renewal targets, enjoy handling objections and have the confidence to close conversations positively. You'll use your communication and influencing skills to retain members in an ethical, customer-first way, ensuring every recommendation is in the customer's best interests.

If you're motivated by achieving results, resilient when faced with challenging conversations and take pride in balancing exceptional customer outcomes with strong business performance, we'd love to hear from you.

If you're looking for a role focused solely on customer service with no sales or retention targets, this position is unlikely to be the right fit.

We are committed to providing an accessible recruitment process and encourage candidates to discuss any support or adjustments they may need during their application journey.

Pay: £28,500.00-£33,500.00 per year

Application question(s):

Are you within a 45 minute commute to Wokingham?
Do you require any reasonable adjustments in order to attend an interview?

Experience:

call centre: 1 year (preferred)
membership retention: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

membership sales jobs in finchampstead, ham

Member Advisor

Online News Reporter - Bucks Free Press & Reading Chronicle

Free People Stylist - Guildford, UK

Sales Advisor

Assistant Customer Service Manager

Sales Executive

Reception and Customer Service (Placemaker)

Customer Team Member

Leisure Receptionist - Casual/Weekends

Content Marketing Manager

Junior Lead Generation Executive

Customer and Trading Manager - Online

Lead Generation Executive

News Reporter - Reading Chronicle

Retail Branch & Transfer Manager

Graduate Lead Generation Executive

Business Development and Partner Relationships Manager

Business Development Manager - Maternity Cover Fixed Term

Private Enquiries Manager

Urban Outfitters Department Manager - Guildford, UK

I want to receive the latest job alerts for membership sales in finchampstead, ham

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