Business administration apprentice Work, Jobs in Fordingbridge, Ham (with Salaries)

Aftersales Apprentice
Mercedes-Benz of Poole —Poole
- £8.00 - £12.71 an hour
- Monday to Friday
- Travel
- In-person
- Store discount
- Employee discount
Quick apply
1d
Apprentice Administrator
Cinergi Ltd. —Romsey
- From £8 an hour
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Employee discount
Quick apply
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
PA to Divisional Director
BarrattDevelopments —Southampton
- Microsoft Powerpoint
- English
- Microsoft Office
14d
Apprentice - Customer Care
Prysmian Group —Bishopstoke
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
Associate Project Surveyor
AECOM —Southampton
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
Senior Project Surveyor (Construction Consultancy)
AECOM —Southampton
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- IT

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Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as…
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WSCC —Chichester
A full valid UK driving licence. A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure…
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business administration apprentice jobs near fordingbridge, ham

Aftersales Apprentice

Mercedes-Benz of Poole -
Poole

Quick apply

Job details

Apprenticeship
£8.00 - £12.71 an hour
1 day ago

Benefits

Store discount
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

GCSE

Full job description

Aftersales Apprentice -Mercedes-Benz of Poole

The purpose of this role is to train and develop to have a depth and breadth of knowledge, skills and experience through all areas of the Aftersales department. This will enable you to support the Front of House / Parts team delivering a first class customer experience which will improve customer retention and loyalty.

College attendance will be in block release and candidates will be expected to travel to attend College.

Main Duties will include training and development to work towards:

The main duties and responsibilities of an Aftersales Apprentice will be to support all areas of the Aftersales department.

Manage complete customer journey for a service visit, including VHC process, ensure the customer is kept informed throughout, without delay.
To validate Dealer Management System (DMS) marketing records for existing customers or create new record for new customers.
Update and correct vehicle records within DMS
Using Dealer Management System (DMS) Workshop Loading module, schedule all work to maximise utilisation, ensuring that work is capable of completion in line with customer’s requirements offering an alternative booking if necessary.
To offer all customers (unless leased vehicle) an estimate for work booked.
To ensure that any customer mobility requirements are arranged if required and maintain appropriate schedules for courtesy cars and collection and delivery drivers.

Service Care Sales and Administration

Receive all parts orders, interpreting customer requirements and give advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering.
Ensure that the image and levels of customer service within the department is in line with Company standards
Ensure that all orders for despatch match customer order and that any shortages are highlighted, ensuring that all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress or of any problems.
Develop and maintain professional relationships with all customers to gain new and repeat business.

Customer Service

Ensure that all internal and external customers receive excellent levels
Ensure that the department helps to promote services offered by other departments within the dealership.
Identify any difficulties a customer may experience within any department and resolve these alongside the other departments within the team

Key Skills:

Friendly, with a professional personal manner and committed to working and studying towards qualifications
Organised and systematic approach to work
Maths & English GCSE Level 4 plus

Hours of work are: 40 hours per week

Monday to Friday, 08.30 – 17.30 (with one hour unpaid break)

Job Type: Apprenticeship

Pay: £8.00-£12.71 per hour

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Life insurance
Sick pay
Store discount

Education:

GCSE or equivalent (required)

Licence/Certification:

Level 4 in English and Maths GCSE (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

business administration apprentice jobs in fordingbridge, ham

Aftersales Apprentice

Apprentice Administrator

Business Support Manager

PA to Divisional Director

Apprentice - Customer Care

Associate Project Surveyor

Senior Project Surveyor (Construction Consultancy)

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