Customer experience advisor Work, Jobs in Forest Gate, Gtl (with Salaries)

Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Contact and Advice Centre Advisor
Chartered Trading Standards Institute —Basildon
- From £28,665 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
Customer Service Advisor (Part-time)
GREENACRES LIVING MEMORIAL PARKS —Epping
- From £18,960 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
SALES ADVISOR - STRATFORD (PART-TIME)
H&M —London
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
9h
Trainee Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
3d
Tesco Travel Money Advisor
Travelex —Beckton
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Customer Services Advisor
Royal Borough of Greenwich —London
- £30,288 - £39,276 a year
- Full-time
- Customer service
- Communication skills
- School
3d
Sales Advisor
APEX COMMERCIAL LTD —Shoreditch
- £25,420.00 - £31,446.84 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
Coordinator, Global Partnerships
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Car Finance Sales Advisor
CarFunded —Loughton
- £25,000 - £50,000 a year
- Full-time
- Sales
- Basic maths
- Financial services
- Free parking
- Employee discount
Quick apply
12d
Sales advisor 24h - London - Permanent
Fursac —London
- Part-time
- Sales
- Employee discount
Quick apply
Sales Advisor
Gateway Solutions —London
- £500 - £700 a week
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Employee stock ownership plan
Quick apply
Customer Service & Sales Advisor
Stellantis &You —Hatfield
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
Claims Support Advisor
AutoProtect Group —Harlow
- £26,514.90 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Sale Representative
Falex marketing —Romford
- £90 - £200 an hour
- Part-time
- CRM software
- Sales
- Salesforce
Quick apply
10d
Sales Advisor
Polène Paris —London
- From £28,000 a year
- Weekend availability
- Bilingual
- Merchandising
- English
Quick apply
Stocktaker
nGeneration —London
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Retail Sales Advisor
Nisbets —London
- £13.60 - £14,140.00 a year
- Part-time
- Microsoft Outlook
- IT
- Restaurant
- Annual leave
- Employee discount
9d

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customer experience advisor jobs near forest gate, gtl

Customer Service Advisor

SwiftSwitch -
London

Quick apply

Job details

Full-time
Up to £25,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Brick Lane, London

Department: Admin

Employment Type: Full-time office based

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Job Overview:

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Acting as the primary point of contact, you will handle enquiries, resolve complaints, and ensure a positive client experience throughout their journey with us.

In addition to customer-facing responsibilities, you will also be responsible for batching contracts to suppliers and building supplier relationships to help improve live rates and streamline processes. Your role is central to ensuring both customer satisfaction and operational excellence.

Key Responsibilities:

Act as the primary point of contact for customers, providing support via phone, email, and other communication channels such as supplier portals.
Handle a wide range of customer enquiries, issues, and complaints with professionalism, empathy, and efficiency.
Take ownership of customer issues, investigate thoroughly, and ensure timely resolution to the client's satisfaction.
Maintain accurate and up-to-date records in our CRM and contract management systems.
Batch contracts accurately and submit them to suppliers in line with internal deadlines and compliance requirements.
Work closely with utility suppliers to maintain strong working relationships and support improved live rates.
Collaborate with internal departments including sales, operations, and supplier management to ensure seamless service delivery.
Conduct customer feedback activities and translate insights into actionable service improvements.
Monitor recurring customer or supplier issues and contribute to process improvement initiatives.
Ensure adherence to industry regulations, company policies, and data protection requirements.

Requirements

Excellent verbal and written communication skills.
Strong active listening and interpersonal skills.
Proven problem-solving and conflict-resolution abilities.
Ability to manage and prioritise workload in a fast-paced environment.
High level of accuracy and attention to detail, particularly in contract handling.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Previous experience in a customer service or liaison role is essential.
Experience within the utilities or energy sector (preferred but not essential).
Confidence in building and maintaining supplier relationships.

Benefits

Up to £25,000 per annum (depending on experience).
A supportive and collaborative team environment.
Opportunities for training and career progression within the energy brokerage industry.
Competitive salary and performance-based incentives.
Fun, sociable office environment in Shoreditch.
Free gym membership, regular socials, and Christmas shutdown.
Ongoing training and professional development.

Quick apply

Refine Your Search

customer experience advisor jobs in forest gate, gtl

Customer Service Advisor

Customer Experience Team Leader

Contact and Advice Centre Advisor

Customer Resolutions Advisor

Customer Service Advisor (Part-time)

SALES ADVISOR - STRATFORD (PART-TIME)

Trainee Customer Resolutions Advisor

Tesco Travel Money Advisor

Customer Services Advisor

Sales Advisor

Coordinator, Global Partnerships

Car Finance Sales Advisor

Sales advisor 24h - London - Permanent

Sales Advisor

Customer Service & Sales Advisor

Claims Support Advisor

Sale Representative

Sales Advisor

Stocktaker

Retail Sales Advisor

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