Service engineer Work, Jobs in Fortune Green (with Salaries)

2nd Line Service Desk Engineer
Nemo Resourcing Limited —Kilburn
- Up to £38,000 a year
- Overtime
- Hybrid work
- Azure
- Computer networking
- SharePoint
Quick apply
2d
Field Service Engineer
NoteMachine UK Ltd —North London
- From £37,670 a year
- Weekend availability
- Customer service
- Programmable logic controllers
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Field Service Engineer
Haier Europe —London
- £35,124 - £47,020 a year
- Overtime
- Customer service
- Communication skills
- Employee discount
Trainee Workspace Field Engineer (Walking)
Canon —London
- Full-time
8d
Field Service Engineer - South Region (East London)
Roche —London
- Travel
- Communication skills
13d
Requirements Engineer
SCS Railways —London
- Communication skills
8d
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
7d
Manufacturing Engineer
Prospec Associates —London
- Engineering
- Continuous improvement
- No degree
Deskside Support Engineer
7IM —London
- Azure
- Customer service
- Microsoft Office
Static Mechanical Engineer
Equans —Westminster
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
8d
UHNW Property Portfolio Maintenance £75k
Surrey Housekeepers —London
- From £75,000 a year
- Maintenance
- Plumbing
- Mechanical knowledge
Graduate Mechanical Engineer
VVB Engineering —London
- £30,000 a year
- Full-time
- Employee discount
Quick apply
IT Service Availability Engineer
JATO —Uxbridge
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
9d
Trainee Tester Engineer - London
TK Elevator —London
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
Service Desk Engineer
NFP Corp —London
- Azure
- Microsoft Outlook
- Customer service
13d
Shift Engineer, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Maintenance
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
7d
PAT Testing Engineer Willesden Green
JR PAT Testing —Willesden Green
- Part-time
- Travel
- Flexible schedule
Field Service Engineer - London / Watford / Oxfordshire
Bandai Namco Amusement Europe Head Office —London
- Weekend availability
- Annual leave
Quick apply
Field Service Engineer
Bio-Rad Laboratories —Watford
- Full-time
- Hybrid work
- English
- Microsoft Office
- Computer skills
- Free parking
- Work from home

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2nd Line Service Desk Engineer

Nemo Resourcing Limited
Kilburn

Quick apply

Job details

Permanent | Full-time
Up to £38,000 a year
2 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Windows Server
Azure
Virtualisation
Computer networking
SharePoint
IT
Leadership
Intune

Full job description

2nd Line Service Desk Engineer

Welcome to my ad for a new 2nd Line Service Desk Engineer role. Rather than bury everyone in bullet points, for this role I'm going to be super direct and straightforward about what the role has to offer and what I'm after...

First of all, the role is for an award-winning, mid-sized IT Managed Service Provider. They're growing and have tons of ambition, which gives this role genuine progression potential. It has a path into upper tiers of support/technical consulting or team leadership, backed by investment in accredited training and a focus on professional and personal development.

We are looking for someone who already has experience working in an IT MSP. I do really mean that, and this ad has qualifying questions set accordingly. Sorry, if you don't have MSP experience, I'm not going to shortlist you for this particular role.

2nd Line Service Desk Engineer - duties

As is typical in a mid-sized MSP, your day-to-day will be very varied. This does mean being prepared to take the odd 1st Line call, but more importantly means being first point of contact for more acute, priority 1 incidents and escalations. The team gets entrusted with some pretty challenging stuff that in other companies might be passed over to Tier 3, so you'll get to stretch yourself.

You'll be dealing with a large number of external customers and they come in all shapes and sizes, from a wide variety of industries. This means you'll have to get to grips with lots of different tech, cloud and on-prem, from various vendors.

Most of the work you'll be doing will be via the Service Desk, but you will get to visit client sites on occasion.

The hours are pretty normal - the desk is open from 8am to 6pm so you'll work either 8-4:30 or 9:30-6. There are opportunities for a bit of overtime/weekend work but usually with plenty of notice.

The working pattern is hybrid - 3 days office, 2 days remote.

2nd Line Service Desk Engineer - requirements

Apart from the need to have experience working for an IT MSP, which (again) is non-negotiable I'm afraid, we're looking for : -

Strong and broad Microsoft product skills: Windows Server, M365, Azure, Intune, AD, Exchange, Sharepoint - as many of those as possible, accompanied ideally by some accreditations.

Decent networking skills and a good, broad understanding of areas such as Cyber Security, virtualisation, back-up/DR etc.

Crucially, an excellent problem-solving mindset, with the ability to find stuff out or work out who to ask when confronted with something you don't know the answer to.

We are very happy to consider people who feel they've served their time in 1st Line support, have been pushing for 2nd Line duties and are ready to make that switch.

Job Types: Full-time, Permanent

Pay: Up to £38,000.00 per year

Benefits:

Company pension
Private medical insurance

Application question(s):

Have you previously worked for an IT Managed Service Provider?

Work Location: Hybrid remote in Kilburn NW6 1DT

Quick apply

Refine Your Search

service engineer jobs in fortune green

2nd Line Service Desk Engineer

Field Service Engineer

Field Service Engineer

Trainee Workspace Field Engineer (Walking)

Field Service Engineer - South Region (East London)

Requirements Engineer

Support Engineer - London

3rd Line Support Engineer

Manufacturing Engineer

Deskside Support Engineer

Static Mechanical Engineer

UHNW Property Portfolio Maintenance £75k

Graduate Mechanical Engineer

IT Service Availability Engineer

Trainee Tester Engineer - London

Service Desk Engineer

Shift Engineer, Pre-Opening - The St. Regis London

PAT Testing Engineer Willesden Green

Field Service Engineer - London / Watford / Oxfordshire

Field Service Engineer

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