Business Work, Jobs in Fraddon, Con (with Salaries)

Customer Experience Executive
Correct Contract Services Ltd —St. Columb
- £32,000 - £35,000 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Football Marketing Executive
WAX Events Co —Newquay
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Social media management
- Organisational skills
- Free parking
- Flexitime
Quick apply
11d
Project Support Coordinator
Frost Builders SW Ltd —St. Austell
- £15,600 - £19,200 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Management
- Administrative experience
Quick apply
12d
Sales Executive
Vertu Motors —Truro
- £27,000 - £45,000 a year
- 8 hour shift
- Sales
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Service & Office Administrator
The Wool Company —Bodmin
- £26,000 - £29,000 a year
- Full-time
- English
- Data entry
- Computer skills
- Free parking
- Employee discount
Quick apply
5d
Internal Sales Coordinator - Melbur
GRS Group —Newquay
- £28,089 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Employee assistance programme
Quick apply
ICT Helpdesk Analyst - 6 month Fixed Term
Rodda's —Redruth
- £30,000 a year
- Temporary
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee discount
Quick apply
5d
HR Manager
Piran Composites Ltd. —Newquay
- £45,000 - £55,000 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Free parking
Quick apply
7d
Estate Agent
The Property Experts —Redruth
- £8,400 a month
- Remote
- Sales
- Administrative experience
Accountant / Client Manager
Crane & Johnston Accountants —Newquay
- Part-time
- Microsoft Outlook
- Microsoft Office
- Accounting
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Complex Assistant Manager
Hendra Holiday Park —Newquay
- Up to £29,000 a year
- Full-time
- Team management
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
6d
Laboratory Technician
Alfred H Knight Group —Truro
- Full-time
- Laboratory experience
- Microsoft Office
- Communication skills
- Employee assistance programme
Quick apply
Supply Chain Manager
Rodda's —Redruth
- £50,000 - £60,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
- Free parking
- Life insurance
Quick apply
4d
Palm Bay Receptionist
Monkey Tree Holiday Park —Newquay
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Senior Business Analyst (fixed term contract)
Ehrmann Cornish Dairy —Lostwithiel
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Project management
Quick apply
3d
Guest House Host
Nathan Outlaw Consultancy —Port Isaac
- £27,500 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Employee discount
Quick apply
14d
Event Marketing Assistant
Four Front Events —St. Austell
- Customer service
- Organisational skills
- In-person
Quick apply
6d
Customer Service Representative
St. Eval Candle Company —Wadebridge
- £26,900 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
10d
Back Office Team Leader
Network Plus —St. Austell
- £35,000 a year
- Weekend availability
- Mentoring
- Communication skills
Quick apply
Reception & Sales Advisor
Monkey Tree Holiday Park —Newquay
- £13.50 an hour
- Part-time
- Microsoft Word
- Sales
- Accounting
- Free parking
- Employee discount
Quick apply

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Customer Experience Executive

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£32,000 - £35,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

About The Role

Job Purpose:
The Customer Experience Executive is responsible for supporting the delivery of a consistent, high-quality customer journey across the Cornwall division. The role will work closely with operational delivery teams,
site staff, clients, and residents to ensure customer engagement, communication, and satisfaction remain
central throughout all programmes of work.
The postholder will provide support and guidance to customers and residents, including vulnerable
individuals, through all stages of delivery. This includes resident profiling, customer engagement activities,
pre-work meetings, mid-work reviews, post-work auditing, and resolving customer concerns.
The role will also support the coordination and delivery of Corporate Social Responsibility (CSR) and Social
Value initiatives across the division, ensuring contractual commitments and community engagement
objectives are achieved.

Key Responsibilities:

Maintain positive customer engagement by assessing, improving, and implementing

contact protocols and profiling processes

Deliver a high-quality service to both the client and customers, ensuring respect for all

individuals and meeting challenges

Revise and implement systems and procedures to enhance engagement and customer

experience in collaboration with management teams

Provide educational opportunities and experiential growth for administrative and trade staff,

focusing on a customer-centric approach

Resolve customer objections, complaints, and site-based queries, whilst managing resident

perceptions

Visit customers in their homes to reassure and provide ongoing support.
Co-ordinate CSR activities and social value programmes
Collaborate with client RLOs and housing teams to manage safeguarding, tailored

interventions, and non-access issues

Help build a customer-centric focus across CCS.
Support operational teams to ensure productivity, service levels and customer expectations

are consistently met

Skills/Qualifications:

Proven experience in customer service and site-based engagement, including managing customer engagement programmes and conducting 360 reviews
Experience with resident profiling and safeguarding
Strong communication and problem-solving skills

• Experience working collaboratively with operational teams, clients, housing providers, and external stakeholders to achieve service outcomes • Strong organisational skills with the ability to manage multiple priorities and maintain accurate records.

Ability to deliver coaching, guidance, or training to administrative and operational staff to promote a customer-focused culture
Demonstrated ability to support operational performance by improving productivity, service standards, and customer expectations
Experience working in fast-paced environments with the ability to adapt to changing priorities and operational challenges Personal

Attributes:

You pride yourself on truth and share knowledge for the greater good.
You are committed to improvement and are an active team participant.
You accept responsibility for your role and promote ownership in others.
You have a desire to be successful and achieve goals, whether small or large.
You are flexible to meet business needs and actively work towards expanding your knowledge and skills

About Us

About Us

Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence.

What We Offer
- Pension Scheme: Auto-enrolment after probation.
- Flexible Annual Leave: Option to buy or sell leave after probation.
- Professional Development: Access to in-house and external training.
- Employee Assistance Programme: 24/7 support.
- Refer a Friend Bonus: Reward scheme for successful referrals.
- Parking: Available at office locations.
Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Apply Now and Shape the Future with CCS!

Quick apply

Refine Your Search

business jobs in fraddon, con

Customer Experience Executive

Football Marketing Executive

Project Support Coordinator

Sales Executive

Customer Service & Office Administrator

Internal Sales Coordinator - Melbur

ICT Helpdesk Analyst - 6 month Fixed Term

HR Manager

Estate Agent

Accountant / Client Manager

Complex Assistant Manager

Laboratory Technician

Supply Chain Manager

Palm Bay Receptionist

Senior Business Analyst (fixed term contract)

Guest House Host

Event Marketing Assistant

Customer Service Representative

Back Office Team Leader

Reception & Sales Advisor

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