Patient access occupations Work, Jobs in Frant, Esx (with Salaries)

Patient Triage Advisor
TBC Healthcare Ltd —Dartford
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
1d
Treatment Coordinator
Banning Dental Group —Tonbridge
- £40,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2h
Administrative Assistant
Kent and Medway Mental Health NHS Trust —Royal Tunbridge Wells
- £25,272 a year
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
5d
Patient Care Coordinator
RefluxUK —Hartfield
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Flexitime
Quick apply
1d
Patient Coordinator/ Doctors PA / Front of House (Full Time)
Elite Aesthetics —Greenhithe
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Employee discount
- Life insurance
Quick apply
Receptionist in GP Surgery
South Park Medical Practice —Sevenoaks
- £13 - £14 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Flexitime
Quick apply
Dental Receptionist
Ibbott&Co. Dental Clinic —Wadhurst
- £13.44 an hour
- 8 hour shift
- Administrative experience
- Front desk
- In-person
- Free parking
- Annual leave
Quick apply
5d
Medical Receptionist/Administrator
The Beacon Surgery —Crowborough
- £12.71 an hour
- Overtime
- Administrative experience
- In-person
- Communication skills
- Annual leave
Quick apply
Dental Treatment Coordinator
TDR Dental —Tonbridge
- From £35,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
Receptionist/Administration
Inez Beauty Clinic —Royal Tunbridge Wells
- £13,520 a year
- Part-time
- Social media management
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Physio Administrator
Spire Healthcare —Gatwick Airport
- Part-time
- Phone etiquette
- Free parking
- Annual leave
2d
Administrator, Children in Care
East Sussex Healthcare NHS Trust —Eastbourne
- £25,760 - £27,476 a year
- Part-time
- Employee assistance programme
5d
Remote Medical Secretary
PrivatePracticeVA Limited —Maidstone
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
6d
Medical Secretary
Woodlands Health Centre —Tonbridge
- £13.37 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Admin for medical clinic experienced & computer literate
Allison Jeffery Skin Health and Laser Clinic —Withdean
- £97.68 - £100.00 a day
- Part-time
- Customer service
- Computer literacy
- GP surgery experience
- Free parking
- Employee discount
Quick apply
8d
Patient Services Assistant
Holbrook Surgery —Horsham
- From £12.81 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
Quick apply
10d
Medical Secretary
Horder Healthcare —Crowborough
- Up to £27,144 a year
- Full-time
- Microsoft Office
- Organisational skills
- Typing
7d
Patient Services Administrator
Park Practice —Eastbourne
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Front desk
Quick apply
2d
Reception/Admin Clerk
White Cliffs Medical Centre —Dover District
- Overtime
- Administrative experience
- Organisational skills
- Front desk
- Free parking
- Sick pay
Quick apply
7d
Endoscopy Ward Clerk
East Sussex Healthcare NHS Trust —Eastbourne
- £25,272 a year
- Part-time
- Customer service
- Computer literacy
- Employee assistance programme
7d

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Patient Triage Advisor

TBC Healthcare Ltd
Dartford

Quick apply

Job details

Full-time
1 day ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Driving Licence
Customer service
GCSE
Administrative experience
Communication skills
Office experience

Full job description

Background

TBC Healthcare is an award-winning provider of Tier 2 & 3 multidisciplinary specialist weight management services. The organisation has been providing the NHS with services for adults, children, young people, and their families living with obesity in London and the South of England since 2009. We set out to empower, motivate, and inspire people to manage their weight and make lifestyle changes that enable them to reach their full potential. We offer a fully comprehensive, clinically led service, incorporating dietetic, activity, and behaviour-change support. Our patients are at the heart of our service, and we offer flexible treatment to suit all needs.

Purpose of the Role

The Patient Triage Advisor plays a vital role in the smooth running of the weight management service by ensuring that patients are well prepared for their first dietitian appointment. Working remotely, the post-holder will conduct structured telephone pre-appointment calls with patients, gathering key clinical and personal information to support the dietetic team in delivering a high-quality, person-centred consultation from the outset.

This role sits within the wider Patient Care Team and contributes directly to an efficient and responsive patient pathway.

Key Responsibilities

Pre-Dietetic Calls

Contact patients ahead of their first dietitian appointment by telephone or video call to conduct a structured pre-appointment information gathering call.
Collect key clinical and lifestyle information, including current weight, height, relevant medical history, current medications, dietary habits and any relevant psychosocial factors, using a standardised data collection framework.
Record all information accurately and in a timely manner within the patient management system (PPS)
Ensure patients are aware of what to expect at their first dietitian appointment and answer routine queries, escalating clinical questions to the appropriate team member.
Confirm appointment details with patients and ensure any access or communication needs are documented.

Patient Coordination & Administration

Manage a daily caseload of pre-dietetic calls, prioritising effectively to meet service targets.
Liaise with the wider clinical and administrative team to flag any concerns identified during the calls, including safeguarding or urgent clinical issues.
Maintain accurate and up-to-date patient records in line with data protection legislation and organisational policy.
Support the scheduling and coordination of first dietitian appointments where required.
Participate in team meetings, supervision, and training as required.

Quality & Compliance

Adhere to all TBC Healthcare policies and procedures, including information governance, confidentiality, and lone working policies applicable to remote working.
Contribute to the continuous improvement of pre-dietetic processes by providing feedback to the Lead Services Manager.
Complete mandatory training as required by the organisation.

Criteria

QUALIFICATIONS & TRAINING

Essential: Educated to GCSE level or equivalent, including English and Maths

Desirable: Relevant healthcare, administration, or customer service qualification

EXPERIENCE

Essential: Experience in a patient-facing, telephony, or administrative role

Desirable: Experience of working in an NHS or healthcare/social care setting

Desirable: Experience in managing a high-volume caseload or appointment system

Desirable: Experience of working with people living with obesity or long-term conditions

SKILLS & KNOWLEDGE

Essential: Excellent verbal communication skills, including active listening

Essential: Able to gather and accurately record sensitive information in a structured way

Essential: Confident using digital systems and patient management software

Essential: Able to work independently and manage own workload without direct supervision

Essential: Understanding of confidentiality and data protection principles

Desirable: Knowledge of weight management or dietetic pathways

PERSONAL ATTRIBUTES

Essential: Empathetic, non-judgemental, and patient-centred approach

Essential: Reliable and self-motivated with the ability to work remotely

Essential: Commitment to equality, diversity, and inclusion

What We Offer

The opportunity to work in an exciting and innovative organisation, making a real difference to patients’ lives.
Full remote working set-up from home, with a structured induction and ongoing team support.
Training and development opportunities.
25 days annual leave plus bank holidays.
Competitive salary.
Access to an Employee Assistance Programme.
A values-driven organisation committed to equality, diversity, and inclusion.

Pre-employment screening will be undertaken, including references and a DBS check conducted by TBC Healthcare.

TBC Healthcare is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment.

Application question(s):

Do you have a car to travel to Head Office in Dartford?
Are you willing to work from Head office in Dartford when required?
Do you have experience of Healthcare?
Do you live within 30 minutes drive of Dartford, Kent?

Licence/Certification:

Driving Licence (required)

Location:

Dartford, Kent (required)

Willingness to travel:

25% (preferred)

Work Location: Remote

Quick apply

Refine Your Search

patient access occupations jobs in frant, esx

Patient Triage Advisor

Treatment Coordinator

Administrative Assistant

Patient Care Coordinator

Patient Coordinator/ Doctors PA / Front of House (Full Time)

Receptionist in GP Surgery

Dental Receptionist

Medical Receptionist/Administrator

Dental Treatment Coordinator

Receptionist/Administration

Physio Administrator

Administrator, Children in Care

Remote Medical Secretary

Medical Secretary

Admin for medical clinic experienced & computer literate

Patient Services Assistant

Medical Secretary

Patient Services Administrator

Reception/Admin Clerk

Endoscopy Ward Clerk

I want to receive the latest job alerts for patient access occupations in frant, esx

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