Client services Work, Jobs in Frating, Ess (with Salaries)

Customer Service Representative
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Conveyancing Assistant/Paralegal
PCS Legal —Frinton-on-Sea
- £26,000 - £32,000 a year
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Project Administrator
Lexden Contracts Limited —Colchester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6h
Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
14d
Training and Compliance Officer
Douglas Steers & Company —Colchester
- £70,000 a year
- Full-time
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
12d
Finance Assistant (part-time)
Property Solutions Group —Earls Colne
- £13,000 - £14,000 a year
- Part-time
- In-person
- Annual leave
Quick apply
Sales/Lettings Negotiator (Full Time)
David Burr —Sudbury
- £30,000 - £60,000 a year
- Full-time
- Sales
- Computer literacy
- English
Quick apply
8d
Home Carer Colchester (Including Manningtree, Dedham, West Bergholt & Other Surrounding Areas)
Right at Home Colchester and District —Manningtree
- £14.80 - £16.00 an hour
- Weekend availability
- Care plans
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
First Contact Navigator
CARA (Centre for Action on Rape and Abuse) —Colchester
- £24,496 - £26,845 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Health & wellbeing programme
- Sick pay
Quick apply
Studio Coordinator
WeBelieve Media —Manningtree
- £25,000 - £28,500 a year
- Full-time
- Travel
- In-person
- Up to 25% travel
- Free parking
Quick apply
12d
Wedding and Events Sales Executive
The Warren Estate —Maldon
- Up to £31,200 a year
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
- Free parking
- Gym membership
Quick apply
Client Call Handler
Holmes and Hills LLP —Colchester
- Microsoft Office
- IT
- Employee assistance programme
- Life insurance
7d
Field Interviewer - Colchester
the National Centre for Social Research —Colchester
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Trainee Financial Adviser
Douglas Steers & Company —Ipswich
- Up to £100,000 a year
- Full-time
- Sales
- Analysis skills
- Driving
- Health & wellbeing programme
Quick apply
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Business Development Manager (BDM)
WeBelieve Media —Manningtree
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
6d
Insurance Advisor
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Employee discount
Office Supervisor in Jewellery Repairs
Alistair Black —Woodham Ferrers
- £28,392 - £30,420 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
8d
Claims Handler
Brown & Brown Europe —Martlesham
- Full-time
- Organisational skills
- IT
Quick apply
Professional Services Manager
M Group —Ipswich
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme

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Customer Service Representative

Call Assist -
Colchester

Quick apply

Job details

Permanent | Part-time | Full-time
£10.85 - £12.71 an hour

Benefits

Annual leave
Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office

Full job description

Start Rescue is a very successful breakdown provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We are home to four growing brands developing in the breakdown and travel industries. We win awards for the services we provide our customers and have been endorsed Which? Recommended Breakdown Provider since 2019.

Our core values are:

We work as a team
We are professional
We are proud of what we do
We are progressive and forward-thinking
We are fully committed to achieving the best for our customers and clients
We are passionate and enthusiastic

To help us to achieve our growth plans, we are looking for Customer Service Representatives to join us.

Being first point of contact to our customers we are looking for friendly, professional, versatile customer service representatives who have the ability to answer customer’s enquiries to a great standard, assist with sales enquiries, policy amendments, and other office-based duties.

This is an exciting and varied role, providing the chosen applicant the opportunity to become an integral part of the Start Rescue team.

Job purpose:

Answering the telephone and dealing with customer enquiries in an award-winning fashion
Assist with quotes and policy updates
Dealing with midterm policy adjustments
Completing tasks requiring outbound calls to be made to our existing customers
Creating policies for new and returning customers whilst providing any information the customer requires to make an informed choice
Ad hoc office based duties

Attributes:

Be friendly, professional and versatile
Have drive and a willingness to learn
Work well within a team
Excellent inter-personal skills
Be able to adhere to all appropriate regulations and internal processes

Essential skills, knowledge & experience:

Competency in Microsoft Office, including Excel, Word and Outlook
Confident and professional telephone manner, with the ability to communicate clearly, politely and accurately with customers
Ability to collect, check and accurately input information into internal systems, following defined processes and procedures
Strong attention to detail and commitment to maintaining accurate customer records
Able to follow company processes, systems and compliance requirements consistently
Good time‑management skills, with the ability to manage a steady workload and prioritise tasks

Desired but not essential

Previous insurance, office based customer service and/or telephone-based call centre experience

Hours:

Various positions available, candidates must be able to work one permanent weekend shift a week.

Department opening hours Monday - Friday 08:00 - 18:00, Saturday 09:00 - 17:00, Sundays 11:00 – 17:00

Salary:

The salary is dependent on age:

16 to 20 - £10.85 p/h
21+ - £12.71 p/h

Training

Full-time training will be 37.5 hours a week, Monday - Friday, 09:00 - 17:30 for three weeks, followed by one week taking live calls, whilst being mentored by a more experienced member of staff

We believe in providing the very best customer service which is why our training is office-based so we can give you our full support and guidance first hand.

Location:

We are based in the heart of Colchester close to the train station and a short walk from the town centre.

Benefits:

Extensive training coupled with an ongoing support and development program through a dedicated online development portal
28 days paid holiday including Bank Holidays for full-time employees
Opportunities for progression and promotion
Contributory workplace pension
You will receive one paid holiday day to be taken on your birthday

If you would like to be part of a growing success story and would like to join our journey with a friendly, ambitious team, then we would be delighted to receive your application.

Retention Statement

Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.

All job applications will be held on our records for a period of 6 months in the strictest of confidence and not shared with any other business or organisation.

If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.

Job Types: Full-time, Part-time, Permanent

Pay: £10.85-£12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

client services jobs in frating, ess

Customer Service Representative

Conveyancing Assistant/Paralegal

Project Administrator

Customer Success Executive

Training and Compliance Officer

Finance Assistant (part-time)

Sales/Lettings Negotiator (Full Time)

Home Carer Colchester (Including Manningtree, Dedham, West Bergholt & Other Surrounding Areas)

First Contact Navigator

Studio Coordinator

Wedding and Events Sales Executive

Client Call Handler

Field Interviewer - Colchester

Trainee Financial Adviser

Customs Clearance Coordinator

Business Development Manager (BDM)

Insurance Advisor

Office Supervisor in Jewellery Repairs

Claims Handler

Professional Services Manager

I want to receive the latest job alerts for client services in frating, ess

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