Hotel front office manager Work, Jobs in Frenchay, Gls (with Salaries)

Front Office Manager
HandPickedHotels —Bath
- £38,000 a year
- Weekend availability
- Hotel
- Front desk
- Training & development
- Free parking
- Employee assistance programme
Guest Service Manager
Almondsbury Inn & Lounge —Bristol
- £13.45 an hour
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
Assistant FOH Manager
Marriott Bristol Royal —Bristol
- £29,500 - £31,000 a year
- Full-time
- Hotel
- Human resources
- Front desk
- Free parking
- Employee discount
Quick apply
Night Manager - Coldra Court
The Celtic Collection —Newport
- £30,900 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee discount
Guest Service Assistant - Nights
Almondsbury Inn & Lounge —Bristol
- £13.25 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
Quick apply
Rooms Allocation Coordinator
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Employee discount
Night Supervisor
Parade Hotel —Bath
- £30,000 - £30,299 a year
- Weekend availability
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Front Office Supervisor (Full Time)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
2d
Duty Manager 4 on 4 off
Apex Hotels Ltd —Bath
- £15.10 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Quick apply
6d
Reception Supervisor
Hotel Indigo Bath —Bath
- £30,000 a year
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
2d
Transient Co-ordinator (Front Desk) Full Time
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Night Supervisor
Parade Hotel Bath —Bath
- £29,500 - £30,000 a year
- Weekend availability
- Hotel
- Front desk
- In-person
- Employee assistance programme
- Referral programme
Quick apply
11d
Bar Manager
Poacher Portishead —Bristol
- £14.50 an hour
- Full-time
- Bar
- Sales
- Customer service
- Free parking
- Flexible schedule
Quick apply
12d
Night Duty Manager
Valor Hospitality —Bristol
- £13.21 an hour
- Full-time
- Hotel
- Team management
- Leadership
Quick apply
12d
Receptionist
DoubleTree by Hilton Bath —Bath
- £12.71 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Flexible schedule
Quick apply

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Front Office Manager
HandPickedHotels —Bath
Being driven to deliver outstanding and memorable customer service, ensuring our guests feel at home will be your passion and motivation.
£38,000 a year

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Front Office Manager

HandPickedHotels -
Bath

Apply Now

Job details

Permanent
£38,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
Flexible schedule
Sick pay
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Performance management
Front desk
Training & development
Team motivation leadership
Hotel front office operations
Hospitality management

Full job description

Hand Picked Hotels

Front Office Manager – Bailbrook House Hotel
Location: Bath, Somerset, BA1 7JD
Salary: £38,000 per year + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Front Office Manager at Bailbrook House Hotel, part of Hand Picked Hotels.

Perched above the historic city of Bath, surrounded by 20 acres of private grounds, Bailbrook House isn’t just a breathtaking place to stay, it’s an incredible place to build your career and be part of a close-knit team that values support, creativity, and pride in what we do.

Bailbrook House offers a dynamic and inspiring environment where your skills are celebrated, your growth is supported, and your work truly matters.

As a member of our team, you’ll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Bailbrook House Hotel offers an inspiring place to grow your career.

What will the role involve?

We’re looking for an inspiring and guest-focused Front Office Manager to lead our Front Office operation, overseeing both the Day and Night Teams to ensure a seamless and exceptional guest experience. As the face of the hotel, you’ll be responsible for creating memorable stays, leading by example, and ensuring every guest receives outstanding service from check-in to check-out.

You’ll drive performance across the department, motivating and developing your team to achieve operational goals while continually seeking opportunities to improve service standards and ways of working. Working closely with your team, you’ll foster a positive, engaging culture centred on training, development and guest satisfaction, ensuring colleagues have the skills and confidence to excel in their roles.

As a key leader within the hotel, you’ll maintain a safe, secure and welcoming environment, build strong relationships across departments, and make confident decisions to support both guests and colleagues. You’ll also bring strong commercial awareness, using your understanding of labour costs, forecasting and budgets to help deliver departmental and business objectives. Most importantly, you’ll have a genuine passion for hospitality, enjoy leading people, and be excited to be part of a team that is committed to delivering exceptional experiences every day.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

A competitive salary of £38,000 per year, plus a share of service charge.
A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
Uniform and meals on shift provided.
Free onsite parking (where applicable).
Access to wellbeing support through our Employee Assistance Programme.
Company pension, enhanced sick pay & Life assurance scheme.
Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
Discounted stays in our hotels and on food, drink, spa treatments & products.
Annual loyalty awards (like afternoon teas and overnight stays).
Introduction bonus for new colleague recommendations.
Colleague of the Month awards, which leads to our annual awards ceremony.
Regular team gatherings and appreciation events.

Are you Hand Picked?

We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
Previous experience working at Management level within Reception or Front Office is a requirement for this role. Ideally with an 4/5-star luxury hotel. Having a good working knowledge of Opera is desirable but not essential.
Proven experience of managing, coaching and developing teams, and you will enjoy motivating others to be their best, achieve their goals and full potential.
Being driven to deliver outstanding and memorable customer service, ensuring our guests feel at home will be your passion and motivation.
You will be excellent at building a rapport with colleagues and guests.
Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Apply Today

If you're an experienced Front Office Manager looking to work in a luxury hotel, take the next step in your career with Bailbrook House Hotel and apply now.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Apply Now

Refine Your Search

hotel front office manager jobs in frenchay, gls

Front Office Manager

Guest Service Manager

Assistant FOH Manager

Night Manager - Coldra Court

Guest Service Assistant - Nights

Rooms Allocation Coordinator

Night Supervisor

Front Office Supervisor (Full Time)

Duty Manager 4 on 4 off

Reception Supervisor

Transient Co-ordinator (Front Desk) Full Time

Night Supervisor

Bar Manager

Night Duty Manager

Receptionist

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