Senior housekeeping manager Work, Jobs in Fulham, Gtl (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
4d
Senior Facilities Manager
NAB-Jones Lang LaSalle Services —London
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
8d
Deputy Manager - Residential Care (Fixed Term)
Jewish Care —London
- £60,500 a year
- Weekend availability
- Management
- Care experience
- Microsoft Office
10d
General Manager
Jobs In. Fitness —London
- £60,000 - £70,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Senior Facilities Manager
JLL —London
- Microsoft Word
- AutoCAD
- Microsoft Excel
8d
Guest Service Manager
The Cura - Reception —London
- Weekend availability
- Management
- Hotel
- Supervising experience
- Annual leave
- Employee discount
Quick apply
5d
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Area Services Manager
Emcor —London
- £40,203 a year
- Full-time
- Management
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Senior Events Marketing Manager (5 Month FTC)
Hearst Media Services —London
- £55,000 a year
- Full-time
- Project management
- Communication skills
- Employee discount
Reception Manager & Facilities Coordinator
London Psychiatry Clinic —London
- £36,000 - £38,000 a year
- Full-time
- Google Suite
- Customer service
- English
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Kitchen Manager
CH&CO —London
- £42,000 a year
- Hospitality
- Culinary experience
- Administrative experience
- Employee discount
- Referral programme
Lead Housekeeper
Cora Partners —London
- £65,000 a year
- Full-time
- English
- Travel
- In-person
Senior Technician
Kew Gardens —Kew Gardens
- £34,216 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
10d
Assistant Manager
Birchgrove —Hampton Court
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Sales
- Team management
Quick apply
Hotel Operations Manager
TG Cleaner —London
- From £45,000 a year
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
4d
Senior Retail Department Supervisor – Garden Essentials & Outdoor Living
The Chelsea Gardener —London
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
9d
Flagship Deputy Store Manager
RIXO —London
- Management
- Sales
- Analysis skills
- Employee discount
Senior Site Manager
Bennett Construction —South West London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Duty Manager
Reigate Manor Hotel —Reigate
- £27,500 - £29,000 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
12d
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
6d

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
4 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

senior housekeeping manager jobs in fulham, gtl

Duty Manager

Senior Facilities Manager

Deputy Manager - Residential Care (Fixed Term)

General Manager

Senior Facilities Manager

Guest Service Manager

Zara Covent Garden Customer Experience Manager

Area Services Manager

Senior Events Marketing Manager (5 Month FTC)

Reception Manager & Facilities Coordinator

Kitchen Manager

Lead Housekeeper

Senior Technician

Assistant Manager

Hotel Operations Manager

Senior Retail Department Supervisor – Garden Essentials & Outdoor Living

Flagship Deputy Store Manager

Senior Site Manager

Duty Manager

Operations Assistant Manager, Serviced Apartments

I want to receive the latest job alerts for senior housekeeping manager in fulham, gtl

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