Head of customer experience Work, Jobs in Full Sutton, Ery (with Salaries)

Head of Sales Effectiveness (FTC)
Croda International Plc —Goole
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Head of Sales Effectiveness (FTC)
Croda —Goole
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Data Governance Manager
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Head of Strategy and Alignment- Engineering
Northern Trains —York
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Store Assistant - 12 Hours - Sweaty Betty York, England
Wolverine Worldwide —York
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Commercial Manager
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Sales Ledger Cash Clerk- Part Time (24 Hours per week)
Bond International —Pocklington
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Italian speaking Customer Service Advisor
Gear4music —Holgate
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Store Supervisor - 32 Hours - Sweaty Betty York, England
Wolverine Worldwide —York
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HR Administrator
Bond International —Pocklington
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- Microsoft Word
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Deputy Manager - York Parliament St
Whittard of Chelsea —York
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Self-Employed Luxury Estate Agent / Associate
Fine & Country York —York
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Store Supervisor 20 hours York, England
Wolverine Worldwide —York
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UK Small Works Team Leader
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Head of Business Operations
Deluxebase LTD —Beverley
- From £50,000 a year
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- Continuous improvement
Quick apply
CPD and Executive Education Manager
York St John University —York
- £34,610 - £39,906 a year
- Full-time
- Business development
- University
- Budgeting
12d

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Head of Sales Effectiveness (FTC)

Croda International Plc -
Goole

Apply Now

Job details

Fixed term contract

Qualifications

Stakeholder collaboration
Internal department liaison
Change management
Continuous improvement
Continuous improvement cycles oversight
Risk management
Conflict management
Change leadership
Multidisciplinary collaboration
Training & development
Progress tracking

Full job description

Goole, East Yorkshire, United Kingdom

req6184

Posted on: 30/06/2026

Head of Sales Effectiveness (FTC)

Croda is a FTSE100 company that truly believes that our people are the difference. We bring our purpose to life every day, Smart science to improve lives™, through the research, development and manufacturing of novel ingredients for the Life Sciences and Consumer Care sectors.

As we deliver our ambitious 2030 growth strategy, we are looking for a Head of Sales Effectiveness to lead our efforts to upskill and develop our regional and global commercial teams to deliver a value driven and industry leading commercial culture which drives consistency, capability and performance across Croda’s core businesses.

This role is initially on a c. 18-month fixed term contract basis to drive behavioural change in a complex B2B environment

Who we're looking for:

Senior level experience in driving Sales Effectiveness, Commercial Excellence or Sales Transformation within a B2B organisations (ideally Life Sciences or Consumer Care markets)
Proven track record designing and implementing commercial operating models and organisation structures that unlock revenue and margin growth
Strong executive partnering and change leadership credentials, including transformation and M&A environments.
Proven track record of leading and embedding cultural and organisational change within a commercial function
High level of diplomacy, authenticity and empathy to build strong, trusted relationships across the business.

Key Responsibilities

Act as the primary global point of contact for the commercial excellence workstream, ensuring alignment, visibility and integration of sales effectiveness initiatives across regions.
Lead the design, deployment and continuous evolution of global sales capability and sales deployment frameworks, ensuring consistency while allowing for regional nuance.
Operate as a centre of excellence for commercial excellence, establishing governance, standards, tools and best practices to support regional execution.
Partner with regional commercial leaders to design and deliver sales effectiveness and commercial excellence programmes, including capability building, deployment models and performance rhythms.
Identify, capture and prioritise continuous improvement opportunities across the commercial function, ensuring successful scaling and adoption of best practice across geographies.
Provide oversight, governance and performance tracking of commercial excellence initiatives, ensuring clear metrics, accountability and alignment to transformation objectives.
Act as a point of escalation and mediation across regions, resolving conflicts, balancing global standards with local needs, and ensuring momentum in delivery in regard to sales effectiveness and sales deployment
Support the delivery of the broader commercial excellence transformation programme, contributing to programme management, risk mitigation, dependency management and value realisation.
Lead regular updates to the Commercial Excellence Workstream Lead and senior stakeholders on progress, risks, opportunities, metrics and overall programme health.
Drive alignment across Sales, Marketing, HR, IT and Finance to ensure integrated delivery of commercial excellence initiatives and effective embedding into business operations.
Champion capability development across the commercial organisation, working with HR to define and embed critical skill requirements and learning interventions.
Promote a culture of continuous improvement, data‑driven decision making and customer focus across the commercial function.

Additional Information
This role can be hybrid or home office based, ideally within the UK with regular international travel required.

Why Croda?
At Croda, we believe our people are our difference. We are people-led, driven by the desire to do good and deliver value, a unifying principle shaped by all the great people that have travelled through Croda since our beginning in 1925. We pride ourselves on bringing together diverse teams and talents from across the globe and, guided by our values of Responsible, Innovative, and Together, we are passionate about building an inclusive, collaborative, and diverse organisation with innovation and customer focus underpinning all that we do.

Croda is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

Apply Now

Refine Your Search

head of customer experience jobs in full sutton, ery

Head of Sales Effectiveness (FTC)

Head of Customer Experience

Head of Sales Effectiveness (FTC)

Experience Team Member

Client Manager High Tech Crops and Lettuce

Customer Assistant

Data Governance Manager

Head of Strategy and Alignment- Engineering

Store Assistant - 12 Hours - Sweaty Betty York, England

Commercial Manager

Sales Ledger Cash Clerk- Part Time (24 Hours per week)

Italian speaking Customer Service Advisor

Store Supervisor - 32 Hours - Sweaty Betty York, England

HR Administrator

Deputy Manager - York Parliament St

Self-Employed Luxury Estate Agent / Associate

Store Supervisor 20 hours York, England

UK Small Works Team Leader

Head of Business Operations

CPD and Executive Education Manager

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