Service desk support Work, Jobs in Fulwood, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
GP Patient Co-ordinator
St Fillans Medical Centre —Preston
- £13 an hour
- Part-time
- Administrative experience
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
2d
1st Line Support Analyst
Eventura Limited —Bolton
- From £26,500 a year
- Full-time
- Azure
- Customer service
- English
- Store discount
- Work from home
Quick apply
IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
2d
Order Processing Administrator
BT Local Business —Ormskirk
- From £25,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6h
Patient Services Navigator
Lancaster Medical Practice —Lancaster
- £12.77 an hour
- Full-time
- In-person
- Office experience
- Employee discount
Quick apply
11d
Non-Domestic Rating Caseworker
HM Revenue and Customs —Preston
- £31,096 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
9d
Education Recruitment Team Manager
Operam Education Group —Bamber Bridge
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
Security Helpdesk Lead
BAE Systems —Warton
- £59,491 a year
- Military
9d
Business Systems Specialist
Strongdor Ltd —Morecambe
- £35,000 - £45,000 a year
- Full-time
- SharePoint
- IT
- Annual leave
- Employee assistance programme
Principal Recruitment Consultant - Education
Operam Education Group —Bamber Bridge
- £28,500 - £37,000 a year
- Temporary
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply
Maintenance Assistant
Equans —Blackburn
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Education Recruitment Consultant
Operam Education Group —Bamber Bridge
- £26,500 - £33,500 a year
- Temporary
- Communication skills
- Annual leave
- Sick pay
Quick apply
Hire Desk Controller / Administrator
Central Power Services —Preston
- Full-time
- JavaScript
- Organisational skills
- IT
Operational Support Officer
HM Courts & Tribunal Service —Burnley
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply

I want to receive the latest job alerts for service desk support in fulwood, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in fulwood, lan

IT Service Desk Engineer

GP Patient Co-ordinator

1st Line Support Analyst

IT Service Desk Analyst

Order Processing Administrator

Patient Services Navigator

Non-Domestic Rating Caseworker

Education Recruitment Team Manager

Service Desk Analyst

Service Desk Manager

Security Helpdesk Lead

Business Systems Specialist

Principal Recruitment Consultant - Education

Maintenance Assistant

Education Recruitment Consultant

Hire Desk Controller / Administrator

Operational Support Officer

3rd Line IT Engineer

1st line Service Desk Agent

Software Support Engineer

I want to receive the latest job alerts for service desk support in fulwood, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected