Customer experience manager Work, Jobs in Gainsborough, Lin (with Salaries)

E-Commerce Manager
LEW Electrical Distributors —Gainsborough
- Full-time
- Sales
- Merchandising
- Product management
Quick apply
8d
Wine Development Manager
Small Beer Ltd —Lincoln
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
11d
Assistant Branch Manager
Huws Gray Group —Gainsborough
- Communication skills
- Employee discount
Move Coordinator/ Manager
Ballards Removals —Retford
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
4d
Procurement Manager
Parkacre —Gainsborough
- £50,000 - £54,000 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Relocation assistance
Quick apply
12d
New Business Development Manager
Oscar Products Limited —Scunthorpe
- £34,000 - £38,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Work from home
Quick apply
Supervisor - BP
Moto —Doncaster
- £27,700 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
11d
Assistant Manager
Formula One AutoCentres —Retford
- £32,000 - £35,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
3d
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
12d
Assistant Branch Manager
Travis Perkins —Gainsborough
- Full-time
Product Development Assistant
Candlelight Products Ltd —Rotherham
- From £25,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
Marketing Manager
Bluetree Group —Rotherham
- £40,000 - £48,000 a year
- Full-time
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Print Shift Manager
ProAmpac Lincoln —Lincoln
- Up to £20.69 an hour
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Client Relationship Manager
Touchstone Education —Doncaster
- £30,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
2d
Account Manager
Pallinc Ltd —Market Rasen
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
5d
SEO Content Writer
Kustom Design Printing —Doncaster
- Up to £32,000 a year
- Full-time
- Remote
- IT
- Communication skills
Quick apply
Trainee Estimator
Cannon Fire Protection —Newark-on-Trent
- £21,000 - £25,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Sales Executive
Market Global Ltd —Lincoln
- £400 - £800 a week
- Full-time
- Sales
- Customer service
- English
- Referral programme
Quick apply
6d
Sales Support Coordinator
RB Global —Rotherham
- £28,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Gym membership
Quick apply
Customer Service Advisor (Full-time)
Home Safe —Doncaster
- £26,000 a year
- Full-time
- CRM software
- Customer service
- Administrative experience
Quick apply
5d

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customer experience manager jobs near gainsborough, lin

E-Commerce Manager

LEW Electrical Distributors
Gainsborough

Quick apply

Job details

Full-time
8 days ago

Qualifications

Power BI
Sales
Merchandising
Product management
SEO
UX
B2B
Google Analytics
Communication skills

Full job description

Job description:

ABOUT LEW ELECTRICAL DISTRIBUTORS

LEW Electrical Distributors are a leading independent electrical wholesaler with a 30 year history servicing the electrical trade and the public across the UK. Our Branches are located throughout Lincolnshire, Yorkshire, Nottinghamshire and the North-West.

Role Overview

We are looking for an ambitious and commercially minded Ecommerce Manager to lead the continued development and growth of our B2B ecommerce platform within a fast-paced electrical wholesale business.

This is a hands on role suited to someone who combines strategic thinking with practical execution. The successful candidate will take ownership of driving our ecommerce platform forward improving customer experience, increasing digital adoption, supporting branch engagement, and identifying new opportunities to grow online sales and customer value.

This role sits within a lean and agile team, meaning the Ecommerce Manager will be closely involved in both strategic initiatives and day-to-day operational activity.

The role requires someone who is proactive, commercially aware, customer-focused, and enthusiastic about emerging ecommerce technologies and digital trends. The ideal candidate will either bring strong ecommerce experience or demonstrate a genuine passion and capability to develop specialist knowledge in B2B ecommerce strategy, customer behaviour, and digital growth.

Key Responsibilities

Ecommerce Strategy & Platform Development

Lead the ongoing development and optimisation of the company's B2B ecommerce platform and mobile app.
Identify opportunities to improve customer experience, conversion, engagement, and digital sales performance.
Research and evaluate emerging ecommerce technologies, trends, and digital tools relevant to B2B trade customers.
Work with internal stakeholders and external partners to implement new platform functionality and enhancements.
Contribute to the long-term digital roadmap and ecommerce growth strategy.

Customer Experience & Digital Adoption

Gather feedback from customers, branches, and internal users to identify pain points and improvement opportunities.
Support and promote customer adoption of digital ordering platforms.
Attend customer meetings, demonstrations, and presentations to showcase ecommerce capabilities and encourage usage.

Branch Engagement & Internal Support

Act as a key point of contact for branches regarding ecommerce-related queries, issues, and feedback.
Build strong relationships across the branch network to increase platform awareness and engagement.
Support training and onboarding of branch teams on ecommerce tools and functionality.

Ecommerce Operations

Lead, support, and develop the ecommerce team to ensure the successful day-to-day operation and ongoing growth of the ecommerce platform.
Manage and prioritise workloads across the ecommerce function, ensuring tasks and projects are delivered effectively.
Ensure product content, categorisation, pricing, and data quality are maintained.
Monitor website performance, product availability, and customer usability.
Assist in testing new features, platform updates, and integrations.

Performance & Reporting

Monitor key ecommerce KPIs including traffic, conversion, online sales, customer engagement, and app adoption.
Produce performance reports and recommendations for improvement.

Skills & Experience Required

Essential

Experience working within ecommerce, digital commerce, or online customer platforms.
Strong commercial awareness and customer-focused mindset.
Excellent communication and relationship-building skills.
Comfortable dealing directly with customers, branches, and stakeholders at all levels.
Organised and capable of managing multiple priorities in a fast-paced environment.
Problem-solving mindset with the ability to take ownership of issues.
Ability to balance strategic thinking with hands-on operational involvement.

Desirable

Experience within B2B ecommerce or wholesale/distribution environments.
Knowledge of ecommerce platforms, PIM systems, ERP integrations, or digital product management.
Experience with ecommerce analytics tools such as Google Analytics, Power BI, or similar.
Understanding of SEO, merchandising, UX, and digital marketing principles.
Experience working with mobile apps and customer-facing digital tools.
Electrical wholesale or trade industry knowledge.

Personal Attributes

Self-motivated and proactive.
Commercially driven with a growth mindset.
Confident communicator and presenter.
Approachable and relationship-focused.
Curious and eager to stay ahead of industry developments.

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in gainsborough, lin

E-Commerce Manager

Wine Development Manager

Assistant Branch Manager

Move Coordinator/ Manager

Procurement Manager

New Business Development Manager

Supervisor - BP

Assistant Manager

Head of Service Delivery

Assistant Branch Manager

Product Development Assistant

Marketing Manager

Print Shift Manager

Client Relationship Manager

Account Manager

SEO Content Writer

Trainee Estimator

Sales Executive

Sales Support Coordinator

Customer Service Advisor (Full-time)

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