Application support Work, Jobs in Gamlingay, Cam (with Salaries)

Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
2d
Customer Support, Operations & ECRM Coordinator
Dental Nurse Academy —Bedford
- £22,599 - £24,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Computer literacy
- Work from home
Quick apply
5d
IT Support Technician
Kyonet —Bedford
- £26,000 - £28,000 a year
- Weekend availability
- English
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d
QA Engineer
Fleet Assist —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AI
- Free parking
- Annual leave
Quick apply
6d
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave
Sales Support Manager - Earthmoving
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- CRM software
- Customer service
- Microsoft Office
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
8d
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
Application Maintenance & Support Engineer| Jira & Confluence| Stevenage, UK
Infosys —Stevenage
- Maintenance
- Analysis skills
- Continuous improvement
Broker Support Specialist
Vindis Group —Huntingdon
- £28,500 a year
- Employee assistance programme
Junior Power BI Developer
Softwerx —Cambridge
- £30,000 - £40,000 a year
- Full-time
- Remote
- Azure
- Annual leave
- Employee discount
2d
Application Builder, Ring Application Services
Evi Technologies Limited —Cambridge
- Full-time
- Computer Science
- Bachelor's degree
- AI
14d
IS Analyst - Support
Booker Group —Wellingborough
- Continuous improvement
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Service Advisor
Copart —Bedford
- £27,976 a year
- Monday to Friday
- Communication skills
- Employee discount
- Life insurance
Quick apply
5d
L2/L3 Support Engineer| Document Publishing| Stevenage, UK
Infosys —Stevenage
- Databases
- Analysis skills
- Travel
PTC Thingworx| Application Maintenance & Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Computer literacy
- Bachelor's degree
- Travel
Customer Service Representative
LV= Life & Pensions —Hitchin
- £26.23 an hour
- Overtime
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Senior Analyst
Cambridgeshire County Council —Papworth Everard
- £46,956 - £50,157 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount

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application support jobs near gamlingay, cam

Customer Support Administrator

University of Cambridge -
Cambridge

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Job details

Permanent | Part-time
£31,236 - £35,608 a year
2 days ago

Qualifications

Microsoft Word
Stakeholder liaison
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Administrative experience
Telecommunication
Customer support
Communication skills
Help desk

Full job description

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Customer Support Administrator will join a team of four working to support UIS staff. The UIS Infrastructure Admin team supports 400 users across UIS (The University of Cambridge's central IT team) and also liaises with groups outside UIS.

As a Customer Support Administrator you will:

Provide administrative support to UIS service teams including purchasing and stock control as required/directed.
Liaise directly with University staff from all departments and colleges over order & billing enquiries.
As part of the Telecoms Helpdesk, manage customer incidents and service requests within specified SLA response and resolution times to achieve high customer satisfaction for Telecoms queries. (Desk phones, Mobiles, Teams Telephony).
Review, develop and maintain office processes and procedures to provide efficiencies where possible.

This role is offered on a permanent contract, usually based on the University's West Cambridge Site. Hybrid working is available with this post, but you will be expected to be on-site (At the UIS's office currently in West Cambridge) at least two days a week as part of the role involves helping to process deliveries & dispatches. The role may require occasional travel across the city of Cambridge visiting University sites.

What you will need:

Experience of working in an administrative role.
Experience of working in a customer service role.
Experience of using standard software packages (e.g Word, Excel, Teams and Outlook).
Excellent organisation skills, accuracy and attention to detail.
Excellent verbal, written and interpersonal communication skills.
Proven ability to develop and maintain your own knowledge in your field.
Proven experience of managing orders, invoicing & billing queries.
Experience of working in an IT department would be desirable.
Experience of dealing with corporate mobile phone contracts would be desirable.
Experience of supporting communication services (e.g. MS Teams, Zoom, etc.) would be desirable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50700 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

application support jobs in gamlingay, cam

Customer Support Administrator

Customer Support, Operations & ECRM Coordinator

IT Support Technician

QA Engineer

Customer Support Coordinator

Sales Support Manager - Earthmoving

Analyst

IT First Line Support Assistant

Application Maintenance & Support Engineer| Jira & Confluence| Stevenage, UK

Broker Support Specialist

Junior Power BI Developer

Application Builder, Ring Application Services

IS Analyst - Support

Customer Service Advisor

L2/L3 Support Engineer| Document Publishing| Stevenage, UK

PTC Thingworx| Application Maintenance & Support Engineer| Stevenage, UK

Coalition Support Service Desk Technician

Customer Service Representative

Desktop Support Engineer

Senior Analyst

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